Amazon Corporate Headquarters

Category: Corporate office in Seattle, Washington

Address: 440 Terry Ave N, Seattle, WA 98109, USA

Phone: +12062661000

Opening hours

Sunday: Closed

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: Closed

Reviews

Kevin Summers

May 28, 2022

I had a package that I needed by a specific date that was undeliverable because it arrived damaged. When I called Amazon customer service this morning, I was met by an operator that showed zero desire to help solve my issue. I have to call escalated to a supervisor who literally said, "oh my goodness, I don't have time to deal with this." and hung up on me. I have been prime member for over a decade and have spent well over $30,000 on Amazon. Is this really the way I should be treated as a customer?

Frank D

Mar 28, 2022

I have been a Prime customer for years and have always been happy with my deliveries. Lately, most of my deliveries are not showing up on the day promised and show up several days later if at all. These appear to ONLY be the deliveries that Amazon delivers themselves. All UPS and USPS orders from Amazon show up as promised. Amazon- you need to get your stuff together or I will be canceling my Prime membership

Angel Thomas

Feb 21, 2022

I've enjoyed the conveniences of Amazon Prime for the past few years. However - I had an issue arise that was very upsetting. I tried to file a complaint with no luck. I tried a chat - I was transferred to three different people with no regard for my complaint. They kept asking inane questions. I think Amazon has gotten too big and they really don't care about the customer. Absolutely dreadful customer service. I have canceled Amazon Prime and will happily shop at local stores and businesses for our family. At least I'll be appreciated as a customer.

Tony McGarry

Oct 24, 2021

Regarding prime membership I’ve been a member for many years since it cost $79 I think but Friday night when I saw Coldplay live stream from Seattle that was the best value added to membership ever! To live stream at home versus paying hundreds for tickets and driving hundred miles each way and parking etc. Amazon prime membership is the best. I’ve never had trouble with returns or missing Packages. And rarel need to use customer service and sometimes that is hit or miss it I think the people just Google the issue and I can do that myself.

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Questions & Answers

How do we speak to someone in USA people in India are polite but show no desire to tackle an issue.

Anthony Alarcon | Aug 10, 2022
ansar siyal | Aug 11, 2022

Hey friend

Refund has been was sent to to a non existent account NO ONe will listen I will Never buy from Amazon again

Angela DeMontmollin/Kirk | Aug 10, 2022
Angela DeMontmollin/Kirk | Aug 11, 2022

Oh update . I NEVER got my money or tablet returned . Crooked company selling thru Amazon

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Has anybody had problems w Amazon??? I know they dont post negative reviews. Amazon. Sent me the wrong bed. Nothing even similar!!! When I called about it, Jimlise was rude and made it clear I was a problem for complaining and needing the correct pro

CHP CHP | Aug 10, 2022
Alan B. | Aug 11, 2022

Their customer service from a customer standpoint is mediocre at best. Most representatives are friendly. As a seller on their platform, you mean ZERO to them and they don't make mistakes, you do and you had better admit to it, guilty or not. Responses if you get one have taken over 4 months as a seller. Stay away from Amazon.

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How is a customer suppose to ask a question, when all the emails received from Amazon are NO-REPLY?? THIS IS INSANE!!

Crazy Creature | Aug 10, 2022
Andrew Grossberg | Aug 11, 2022

Look for "Contact Us" page.

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Amazon is waste of time, some of there customer service reps are extremely rude. They forgot that customers are the reason why this organization still exist. Social media have more abou their organization than they do. Shame on Amazon

Yana& abigail | Aug 10, 2022
على Ali | Aug 11, 2022

I am very much satisfied with Aliexpress.

How do I make a complaint that will be addressed?

NightshadowsFTW | Aug 10, 2022
Kim | Aug 11, 2022

I agree with you! I am ready to cancel my amazon prime membership that I’ve had for years now because of the issue I had cancelling an order. I have had the worst and I mean the worst customer service. Its been 8 days 6 customer service and 1 manager later and the issue still hasnt been resolved. Not only that I posted a review about it and Amazon considered it not within their guidelines so they wont post it. As a customer I’ve lost all faith in Amazon because of this ordeal. I am giving this manager one more chance if she doesn’t reslove this issue I am taking my business elsewhere.

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Does your company make it a point not to honor your advertised shipping?

Celeste Sawyer | Aug 10, 2022
Celeste Sawyer | Aug 11, 2022

I'm truly honored you sought out your 15 seconds of fame on my question hun... but this is still a question I would love answered by them... So Amazon if you will? Also I am free as a US CITIZEN in this country to ask in the manner of my choosing 👌🏾🤷🏾‍♀️😁

I am a very long time Amazon customer with a great many purchases, but have been blocked by Amazon due to suspected fraud. It is almost impossible to get my account open as the Security of Amazon is too complex. Very frustrated. Lawson Saul

Lawson Saul | Aug 10, 2022
joseph crotty | Aug 11, 2022

Amazon sucks. My account has been locked for over a month due to suspected fraud. Even when I told them I in fact made the order/purchase, I still get the run around. If not resolved soon, I will sue. I also want a credit on my Prime Membership

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Where the hell is my stuff

timothy bantel | Aug 10, 2022
Stefanie Lisk | Aug 11, 2022

Depends.. when did you order it?

How do we actually complain to corporate?

Celeste Sawyer | Aug 10, 2022
debbie George | Aug 11, 2022

206 266 1000

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My account is continually hacked by India yet no way is it possible to get anybodys help from CANADA!

ToRonado | Aug 10, 2022
Dog Fuckkops | Aug 11, 2022

You can contact Amazon through chat and request USA its about a 50 percent chance theyll lie and say not possible, 25 percent chance theyll put you on hold until u hang up or they hang up or ignore the question, 15 percent chance theyll connect with a supervisor, and about 10 percent chance connected to usa

I forgot my old credit card number because I lost it. and can't remember my passcode. I made several attempts to get in to my account talked to agents in Costa Rica asking questions when, where and to what chartible funds I donated money to ..

Wilfried Lauprecht | Aug 10, 2022
Sy Kay | Aug 11, 2022

Firstly, you will need to contact your card's financial institution, who will allow you 'the cardholder' to identify yourself to them, if this goes well, then they may offer you a new card in lieu of changing your forgotten password! As far as charitable donations, these if after everything else is confirmed, are listed under the my account tab!

Amazon does not care about their employees, you could feel like your dying and they send a manager to tell u there's nothing I can do for you. Who cares about a point system when a human life hangs in the balance

Tymisha Taylor | Aug 10, 2022
Tymisha Taylor | Aug 11, 2022

I know this first hand! Happened last night.. prolly gonna loose my job because I had 5 points and came in and tried to work through my pain, until I was crying. I knew I wasn't gonna make it. So I asked the supervisor what is it that I can do so I don't get a point. She gets her manager and he tells me well I can risk loosing my job and go home or try to stick it out. I'm crying in his face and he tells me other than that there's nothing I can do for you. Even tho he said they have a nurse on sight be but for ON SIGHT INJURES ONLY. So I left.. and half of the point I got ain't even my fault. Got time stand proof that I was still stuck in traffic and they only excused 1 hour and 30 minutes and I was 15 minutes over that. Car got towed on my overtime days and had to leave early to find out what happened to my car and then couldn't come the next day cuz I had to get the money to get it back. Amazon is more worried about points then what's going on with their employees.. it's really crazy

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Who could I talk to about putting a hub in my town in pa

Drew Hummel | Aug 10, 2022
Michael Crumb | Aug 11, 2022

No one. All decisions on hub placements are based on logistics and location, as they relate to other locations. Everything is a variable in placement... Sales... Tax breaks... Etc. You however, are not one of these variables.

Who can I talk to about getting an Amazon started in Indiana? Like Portage or Hobart?

Samantha Mitchell | Aug 10, 2022
Mason Lesson | Aug 11, 2022

Can I be honest with you I am a current employee at Amazon PLEASE for the love of everything right do not request another building they don't respect us and it's a mentally I'm grueling job they do not like to promote particular races they move you around they will fire you if you talk about a union they cut a lot of our benefits we make less than a lot of other companies please please reconsider

If I wanted to know the number of  telephone of a representative

Jose Lopez | Aug 10, 2022
Armando Cervantes | Aug 11, 2022

How do I get the number of a representative

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How do you make a complaint about an Amazon Prime driver who used racial slurs?

Amy Wilson | Aug 10, 2022
Danny Berger | Aug 11, 2022

Danette Griffin and Amy Prather to hire professional hackers and Casey Hopper from Prestige Marketing 98 Garvey Ave Elsmere Kentucky to harass me and hack my personal accounts/Visa and hack Kentucky PUA and UI accounts. And I also might have information on missing Kentucky Phen Fen drug scandal money from several year's ago..Dan 1307 Highway Ave Covington Ky

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How would I go about buying an used Amazon delivery van?

Leslie Manselle Arts | Aug 10, 2022
Danny Berger | Aug 11, 2022

Danette Griffin and Amy Prather to hire professional hackers and Casey Hopper from Prestige Marketing 98 Garvey Ave Elsmere Kentucky to harass me and hack my personal accounts/Visa and hack Kentucky PUA and UI accounts. And I also might have information on missing Kentucky Phen Fen drug scandal money from several year's ago..Dan 1307 Highway Ave Covington Ky

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Does Amazon sell Amazon cufflinks?

Yaakov Shlomo Steinmetz | Aug 10, 2022
kanku caleb | Aug 11, 2022

The online Amazon shopping should have it

in case of problems how to contact and whom to contact

Suri Jadhav | Aug 10, 2022
Sam | Aug 11, 2022

888-280-4331 Customer Service

How can Amazon sell shirts that say blue lives murder? Disgusting. Shame on you Amazon and the evil makers.

Alan Grider | Aug 10, 2022
Julie Hsieh | Aug 11, 2022

Seriously, buy LOCAL and boycott Amazon.

My Rotary Club in Gig Harbor would love to have an Amazon Subject Matter Expert speak to our club about how you manage the supply chain.....and are open for other topics?

Cindy Reed | Aug 10, 2022
Julie Hsieh | Aug 11, 2022

Glad to introduce my network of professionals. We can do Zoom webinars anytime and any dates. Shoot me a message thru any number. 😀

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Does Amazon sell the model of a real airplane in cufflinks (ex. United Airlines) besides for regular airplane cufflinks?

Yaakov Shlomo Steinmetz | Aug 10, 2022
Julie Hsieh | Aug 11, 2022

Check out other platforms besides Amazon. Oligopoly is the end of capitalism. One conglomerate runs global economy creates several problems, especially socially, economically, and professional ethically. Shop locally and support local merchants. Open AMERICA.

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Why does Amazon allow the selling of Anti Police T Shirts? Doing so is not helping to stop all the rioting / wrongful protesting that is taking place world wide. I am a Amazon Prime customer and disagree with shirts that say ‘Blue Lives Murder’ etc.

Tim Denny | Aug 10, 2022
Julie Hsieh | Aug 11, 2022

Take the issue to Amazon top executives. Support local merchants and boycott Purchases through Amazon and all their affiliated vendors. There are lots of other platforms for online shopping. Amazon with AWS is pretty much running the country and global economy and politics. We, middle class AMERICANS, ALL should come together and prevent mergers of conglomerates.

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I have a suggestion regarding delivery options that I would like to share with management. Can you give me a name and address (mail or email)? Thanks.

Gregory Firman | Aug 10, 2022
JAINAM SHAH | Aug 11, 2022

You will find contact details at reception

My account was recently hacked. How do I get this action corrected

Chris Goodman | Aug 10, 2022
Dog Fuckkops | Aug 11, 2022

Call FBI

What is Amazon policy / instructions for drivers delivering parcels to a home with gated / fenced yards ??

terri breithaupt | Aug 10, 2022
Dog Fuckkops | Aug 11, 2022

Leave package at mailbox or within the gate as best hidden unless otherwise instructed per delivery instructions completed upon purchase by the customer

I bought “sterile” syringes and needles. I used one and got an infection that nearly cost me more than an ER visit. I’m still recovering from this! Who can I call to get this resolved ? Or do I need to hire a lawyer?

Joshua Oldham | Aug 10, 2022
Jonathan | Aug 11, 2022

obviously a lawyer

I have a Prime membership but recently became aware of the Prime Student membership (I am FT student) and signed up for the trial membership w/reduced price after. How do I cancel my original Prime membership for which I am paying monthly fee?

Lewellyne C Blanchard | Aug 10, 2022
Henry Lebensbaum | Aug 11, 2022

I don't understand your question

AMAZON PLEASE you can do this in 2 seconds!!! Where the customer's address is on the profile. just add a choice: DELIVER TO HOME ADDRESS ONLY!! Any one can add a secondary address & receive unauthorized merchandise. I a senior was scammed $5,000

facelizon nona | Aug 10, 2022
Dog Fuckkops | Aug 11, 2022

Top left corner

How do you contact Jeff bezos?

Deana McCauley-Cole | Aug 10, 2022
marvin s | Aug 11, 2022

US Mail like sending to Santa Claus. Hope your request is filled.

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We bought a spice grinder for about $180 and it no longer works only had it for about 1 year my wife is a prime member and has sent many emails to the maker of the grinder and Amazon and has never heard back from no one what customer service Amazon

Chris Burnett | Aug 10, 2022
Anados Defered | Aug 11, 2022

There is no reason that should happen. Emails are insufficient. Amazon would not be happy about that. It hurts their image. Call them. Start with a customer service rep then talk to a supervisor. Remember to ask the name of the representative and supervisor to include that in your feedback.

I’m very upset two of your employees in Massachusetts posted on social media Niggas in the house with their face painted black it’s going viral I need the email so I can send a picture of what’s been posted !!’n

Yulayne Travis | Aug 10, 2022
Jonathan | Aug 11, 2022

not amazons fault.

I was recently the victim of an email scam and,but Amazon processed it as a "customer dispute". Result? My personal account has been locked. No help; only scripted responses. Anyone know how to resolve?

Kristi J (Raccoon Mama) | Aug 10, 2022
Mike | Aug 11, 2022

I am having the same issue! my account has been placed on Hold for almost 2 weeks now and I cannot get someone on the phone to explain why! I called and emailed almost 10 times and still have not got a response back. Any luck on your end? If so, what did you do to get back in?

Has Amazon entered anyone into a gift card giveaway of 1,000 ? Then you choose something you have to do to get it I chose and completed what they asked for and now WHERE'S MY 1,000 GIFT CARD!!!

Stephanie Lee | Aug 10, 2022
Jonathan | Aug 11, 2022

you have to do something and then also be drawn out of a pool or people ... like winning a sweepstakes

I received a damaged item, what number can I call?

Maria del Carmen Santiago Quiñones | Aug 10, 2022
Daniel Girtin | Aug 11, 2022

I would call ghost busters!

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Why is it when I talk to somebody from Amazon they're from India. I don't understand through their deep accent I have nothing against the people personally it would just be nice to talk to somebody that I can understand.

Kelly Crowe | Aug 10, 2022
على Ali | Aug 11, 2022

They generally outsource the customer call service to India where they will pay less than half of the salary what they will have to pay in US based call center service. It's better to get acquainted with multiple accents because world is get more and more connected.

Who do I speak to incorporate about African American employees within the ont9 being promoted?

Mason Lesson | Aug 10, 2022
Henry Lebensbaum | Aug 11, 2022

Human resources

Amazon Courtney Whorf is not reliable, training is zero to nothing, very unavailable to speak to, not a problem solver. Sides with favorite (asskissers) Prime Shoppers. A shallow personality and very little professional experience. Zero Skills.

Diamond Darling | Aug 10, 2022
على Ali | Aug 11, 2022

Chill out, just improve your expertise that such organizations begin to run behind you

Forgot the email I used and they said there’s nothing they can do to recover my account.... so now I’ll be charged 12$ a month and can’t even log in... I’ll have to go to my bank and get a new card and everything. Could corporate help with this?

Joshua Taylor | Aug 10, 2022
Andrew Michaels | Aug 11, 2022

They probably can if you provide as much identifying information as possible. Dates, logs, etc It may take until Monday (Seattle hours 😉). Unless you're about to be charged, I'd wait for the pros. They can credit your card even if it does charge, just takes 5-10 days.

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who do I contact in reference to hiring in amazon

Stephen pagnozzi | Aug 10, 2022
Michael Crumb | Aug 11, 2022

indeed.com Apply.

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Amazon's Communities Team refuses to help me. My review ranking went from around 9,000 to 61,973,473. They refuse to answer me, the Customer Service and the Dispute Resolution Team. Can someone help me?

WilOrWill | Aug 10, 2022
Henry Lebensbaum | Aug 11, 2022

Means of communication are terrible. Look up where it's incorporated, and in the filing there is or maybe a corporate number

I brought a item from you that can from you amazon warehouse that is Defective. It was not described in the description know what your customer service is willing to do anything about it. I also have videos of the item defective out of the box. I

Chris Nguyen | Aug 10, 2022
Frank [steelerfan820] | Aug 11, 2022

Good luck I bought two items from warehouse that were obviously switched out products. Do they even check returns to see if its the actual product bought.

I did a reorder and was sent the wrong item in calling being hung on stated it wasn't amazon it was from a 3rd party. A label was sent to me to send the item back. The kicker you will not recvd your refused for ten business days not acceptable

Eleanor Ortiz | Aug 10, 2022
Andrew Grossberg | Aug 11, 2022

I'm so sorry for your experience! Something similar happened to me a few hours ago. Amazon cleared it up in 5 minutes. Have ALL information ready like photos, time of order, numbers, email, etc This helps them pinpoint it. My customer representative even looked at the customer reviews to see if others had issues! MONEY BACK FAST! Considering I've been using online since the 1990a, there are soooo many places ( #Verizon) I could rant about but Amazon has always worked with any issues I've had. Just say your truth that and you feet that you need to talk to whoever is in charge of the that department because you've exhausted your resources. All smart businesses want to keep customers. Good luck! :)

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@amazon @amazonIN Amazon India is fraud. They have billed my VISA and stopped delivery of my package. AMAZON INDIA REFUSES to work with me. I have filed reports with CIA, PM MODI CONSUMER PROTECTION, MY ATTORNY, US EMBASSY AND CONSULATE AND MY BANK

David Brewer | Aug 10, 2022
David Brewer | Aug 11, 2022

Thank you I have. However there is a lot more to this and Amazon must comply. No matter what country I am in, I should not get this horrible service from Amazon.

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I want to cancel my prime how do I do this

Dsrlene Elliott | Aug 10, 2022
Gloria Rossiter | Aug 11, 2022

Log in to your Amazon account and up in the top left or right there are Four small short lines. Press account and slot of different categories will come up. Change the account or payment method. Took me a long time. I canceled once received confirmation and printed it but is still coming out of my acvount. Just resubmitted it and will give copy to the bank as they are still continuing to stop automatic deductions from my bank. Good luck

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I purchase a jersey for my bf birthday now I'm getting charged for a membership for 13.77 I don't wanna be a member

Michelle Pedersen | Aug 10, 2022
RM Paigan | Aug 11, 2022

You can contact Amazon customer support and ask them with regards to your charge

What do they do in side of that building

Pat Moon | Aug 10, 2022
Sedat Gokalp | Aug 11, 2022

Mad science!

What is amazons phone number?

David Forsythe | Aug 10, 2022
agnes rucker | Aug 11, 2022

Did you get a contact number? I would like to have it asap.Thank you.

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