Amazon - Prime

chris sternagel

Impossible to find their phone number to contact customer service. There is Is a current scam going on GoogleI, where fraudulent 3rd parties Post their phone number as primes.Prime doesn't seem to care about it Or do anything to stop it from happening.I was trying to activate prime service on a new TV and was told by this 3rd party that it wouldn't activate because I needed to pay my annual (which wasn't due until January. Was offered 1 year for $116 or 2 years for 179. The person was not a prime rep and got $179 that hasn't be refunded. Be very careful of any dealings with amazon

SD R

OK, you can read my reviews on GOOGLE and you will find out I don't get gushy very often unless I truly believe in something, and have the facts to back it up. And my sister-in-law says I have a chip on my shoulder about management in big corporations. I put this down up front so hopefully what follows will impress those who read this little blurb. Amazon-Prime is the BEST company I have ever done business with. From day one I have been impressed with the organization of Amazon and especially their ability to do what they tell you they are going to do. $13.00 a month for the best Sears and Roebuck(I'm a little older) catalog on internet earth, PLUS Free Shipping, PLUS a Delivery Time Amazon has not missed yet(not a super shopper, but I have ordered a lot from them), PLUS for the most part Free Returns(have returned a few things, and even one big ticket item, never heard a quibble), PLUS the easiest checkout I have used, PLUS Prime Video(we got rid of cable TV once we figured out how to use this and other apps like it, save thousands a year), PLUS and the main reason I am writing, you are not only meeting your delivery schedule, but exceeding what was promised(by 6 days), that is amazing during the Christmas season. OK, beginning to get a little nauseous, and imagine you are too, but believe I hit the highlights and sticking with my story! Have worked on the ground level for three large corporations in my career and know that it is these people who make a large business prosperous, and these people do their jobs VERY WELL at Amazon. I also know that without excellent leadership, great imaginative thinking, and DOING what you say you will do, you can't get something this big to do a great job, Amazon does.(my sis-in-law will never believe I said this!) Thank you top to bottom for your efforts. Stan Rohr

Beth

I've been a prime member for many years have their credit card and all, I use to LOVE amazon. I recently did a return where the seller didn't send me a shipping ladle; instead it was a "please provide postage" label you print to return to sender. And the seller won't refund the money. So I did an AtoZ claim and Amazon is saying since "I can't provide the proper return label and tracking number" my claim is denied. I'm now out what I paid and a smart watch. Happily taking my business to Ebay.

Becky R

I like the value and amount of products available at good prices on Amazon. But Amazon really needs to work on security of their website and also communication or training of people at the distribution centers. I have had my credit card information stolen 3 times from my Amazon account. I also ordered a subscription and I received the wrong quantity twice of the 3 times after speaking to customer service, so I just canceled the subscription.