Samsung 837

Yes, I had exact same question. That is why i just showed up and to my amazement, wuaou! It was the right decision. It is not a place you call. It is a destination. Yes everyone is welcome. Be aware though that there are times when they have private events.

Don't know why they even bother taking messages.

I suppose, they are Open Sundays Saturday10AM–9PM Sunday11:30AM–8PM Monday11AM–9PM Tuesday11AM–9PM Wednesday11AM–9PM Thursday11AM–9PM You just need to make sure they are not having a private event. BTW, Google Samsung837 Events you can sign up for really cool events. Hope this helps.

They were running a special on that I don't know if it's still happening.

no sorry

Even me I have also got the same message. Is it true that there is a competition going on

No they dont sell anything here.

Do you need I’d to buy a phone their

I hope you did not fall for this scam.

Yes you can I took my note 8 in and got the screen replaced in three hours without an appointment. The cost was 199 dollars then. Maybe plus tax , I can't recall.

I have been there twice once to have my S8* worked on and the second time was to play VR video games. I know they fix phones there but not sure about them selling phone's

They'll help with software installation and troubleshooting. They helped me out when my s pen kept disconnecting.

Feb 22nd 2016

They change that because of that pandemic. I was able to finance my phone here.

I don't work for Samsung you can go to the website thank you I just gave an review have an great day

You can buy thru them

They do not sell anything at this location.

It depend on the service you want there for. However, things are well organized and great turnaround time.

This store is only for product display and device repair, you could check out best buy or go to your cellular carrier to purchase a new phone

Hey google, if the question is already answered, don't ask me. I don't do second opinions.

A store here in Manhattan where they make Samsung repairs?

I know they definitely don't have money prizes. So yeah be careful that is most likely a scam.

Seeing if you have a warranty with you, after purchased Galaxy S8 product if defective. So they would perhaps replace a battery.

It's same day repair

Thanks everyone

Yes

Yes it better to go there when they open up but that not to buy or exchange your phone only to service your phone

I would call First I'm not sure that they do sales there

Yes you can buy galaxy buds at the Samsung 837 store. It is their headquarters. 😃

My problem was resolved, but the location it's to far and complicated to get there, those cut here and there little streets that start here and finding somewhere else. We need one uptown Manhattan/Washington High

Yes of course :) and you can now have it shipped to the store.

Yes

Samsung store located at the Bergen Town Center in Paramus NJ

Samsung837 is a playground where technology and culture collides. You won't be able to purchase neither exchange but definitely feel free to go check out the latest tech and cool vr experiences. It's a treat!

Being that black friday isnt until next week probably not likely you can get the phone just not at a price you were hoping for

You should be able to trade in your S7 edge. The value of which will depend on its condition.

Loved the customer service, they had my Samsung working in no time #S9plus

That would be a plus for Samsung. Regardless, they offer lots of different promotions so always ask.

yes they're very good

All depends on the provider you have and if the sim card will active with your phone.

They have a tech station so they should be able to help. If they cant, im sure they'll show you the s9.

Yup

Actually I do not know if they already have them available.

I have no idea but if there is service to get it fixed, you can call and ask.

It was $ 699.

I believe Samsung has plans on opening other locations around the country. This one is in Manhattan.

All samsung TV's can handle 120v and 220v

Yes you can

As far as I know, they don't sell or exchange anything at this location. They do some repairs, though.

Yes

They sell phones unlocked and with carriers here.

Unfortunately no. Only debit or credit.

It's located between Little West 12th Street and W. 13th Street.

Yes you can I bought two ultra 22 there & it came to my home in 3 days

They do offer repair services here! An appointment is required for repair services, but you can make one as soon as you enter. It is also possible to make an appointment online.

There is a repair team there, but I do not know if they repair jet bot

That's a big fat "Noooooo"

Scam!

This location would be able to assist you with doing a Trade in.

I believe they can place the order for you. But I don't think they have actually phones there.

That's always a scam, regardless of who it's from.

Samsung 837 is in Manhattan

I believe so, I got a single earbud replaced so bits and pieces are doable. I have also gotten replacement cases online that work. The only drawback was the case didn't pair with the app but it did recharge the buds.

Take your device with verifiable proof that's it's yours so they can reset or unlock it for you at Samsung 837. Pricing if any may vary.

No, it's 🤥 Fake

Not at this location

Yes, they handle all the samples and Samsung Electronics

It's probably fake

It's spam

Hello. Unfortunately our Samsung location in NY is temporarily closed. There is a Samsung service center in Maywood, NJ or you can visit a uBreakiFix location in NY for assistance. Please reach out if we can assist you further. Thank you.

Depends on the device. 119 to 229 on average

No parking here but you can Park at Chelsea Market and walk over it's only a few minutes away

I am not sure. I have not experienced that. But I think that is the only way

No

On line you can make an appointment will save you time

Yes you can make an appointment or you can walk in

It's more an experience centre for phones.

It's a scam with no doubt !! Nobody shares money especially in nowadays . And even if you receive in the future an email that is supposed from a known person to you ,keep in mind these links. https://frsecure.com/blog/is-that-sender-for-real-three-ways-to-verify-the-identity-of-an-email/ https://email-checker.net/

No

Good

no. I believe this is a scam.

Not sure but go in to try

No You can't. Its a place for repairments And try New products.

No, It's just a show hall of samsung

Yes, but only Samsung phones.

No

Yes you can. But if you phone was open before for someone they won't fix it.

You can just walk in and get lost

Wagamama

Yes

Not a store. It's a showplace...an experiential location for Samsung products.

This isn't an apple store it's a Galaxy store.

You don't need reservations, all new products are on exhibition, you'll have a lot of fun

Yes they have the S10 note phones you can always order from the store if out of stock.

I wish it were true

256g

Hello, An email from your company came to my address, claiming that I was selected as the random winner of a samsung's anniversary amount. How can I verify this phenomenon that it is true?

I believe they only service mobile phones at this location.

English?

I do not speak french!

You should go, they may need to make a diagnosis of your phone first

Yes there are. You can't buy though. It's only to show off the Galaxy line's features.

Yes they do replace the cracked screen by a new one for about 2 hours.

Currently the location does not sell any products

There's also VR activities like a zombie game or rollercoaster with moving seats. Pretty fun if you have time to kill.

Yes. You can set up and appointment or walk-in.

Nah, it's easier not to

No

Yes. But you refer to those that are 4G LTE. If they are wifi obviously that they can be used in any country. Those that are blocked sell them in companies such as Verizon, T Mobile or AT & T.

in this place it is only for the display of Samsung articles.

Nothing is available in the store cause it's not a store. They don't sell phones here, you can only try out stuff

They don't sell products and they don't fix anything at this place. It is a showroom

Dead pixels probably from a drop

I don't know about

Yes all Samsung Electronics

You have to take there and get a estimate If you don't want no charge...they told me that

Almost the same if you see them on the page and it depends on your carrier ... I think the s8 does not have it in the floor room

Generally, your issues would need to be resolved by a live person going through the settings on your phone or deciding if your software update needs a redo. It's simpler, if your phone is worth the time, to take the device to them so that they don't have to translate your explanation of your problem and examine the myriad issues that may have caused it and then address the issue by explaining what needs to be done to someone who may have a problem locating the area that needs attention. If your phone is worth the bother you really should go there. I'm from Far Rockaway in Queens and I didn't hesitate to jump on the train to take my S8 to them after the Pie update changed the way my phone worked. And, btw, I'm considered an expert after having owned the first smartphone ever made and having had one ever since. No. It wasn't an iPhony .it was the IPaq made by HP running on Windows. Go to the center. You'll enjoy the atmosphere and the decor and the friendly expertise of the staff. I did.

it's worth the trip. I haven't experienced any of those issues. However the customer service at the actual store is impeccable.

I didn't know about that occurred on 15th, March 2019. I wasn't there at that time.

Yes

Unfortunately they never answer the ohone you have to show up in person or wait for further email instructions

Cant buy one at Samsung 837. You can buy one on Amazon, search for "OEM Note 9 Stylus"

They don't sell it, you need to go to B&H or best buy, I think B&H is better I bought my S9 with descount

Yeah, just make an appointment if u can in advance.

Maybe

Johngir Hussain, I did that and after going through different scenario and possibilities they recommended that I take it to a store

If this question is about trading in your phone at Samsung 837, No. Samsung 837 is a showroom, an experiance store. This Samsung location does not sell anything except repair service and food... yes they have a tiny food and beverage counter. If you are trading in your damaged S8 for credit towards the S10, you will have to talk with your carrier or if purchasing from Samsung online, chances are they will give you very little if they except it at all. Good luck

They dont sell anything about fixing they might send it off to Texas

Kids should like it

A c e at 14th st. Then u have to walk

I think if you choose that location for shipping? Others most likely not

Samsung repairs only

do not. sorry

When we asked they said that it's only for showing. The only thing I saw for shopping there, was the drink and the food.

I would take it to Samsung store instead of the carrier due to the function water resistant of the phone. I have once brought it to my carrier for repair and they didn't do a proper job put back the phone together. I lost my water resistant on my note 8.

It is only a showroom!

Yes. Make appt or just walk in

Of course. Unlocking is done by your current wireless service provider. Once your principle is paid off, you can request for a divorce from your current wireless service provider. It Takes about 3-5 days.

I advise you to go personally to Samsung Studio Washington st. 837 https://www.samsung.com/us/837/. Luck.

Best option is to visit the store. You can contact Samsung customer care through the 800 number

I dont know. I'll pass you web page query. https://www.samsung.com/us/837/

Go there. While you wait you play with gadgets.

I would reach out to Samsung directly. This is retail space.

Of course, but you must hurry before the S10 comes out because they only sell the latest phones.

I cannot answer this question. Go to the website. Greeting.

Its free to go in and theirs activities and you can ask questions. You can see Samsung phones and watches but they don't sell the watches their only phones.

Yes, you can get the battery replaced on site. Make sure you're still under warranty or you're gonna pay a fee. The repairs could take about 2 or three hours, so make sure you have sonething to do while you wait. Enjoy NYC!

Depends on Damage but CeLL Screens R fixabLe Usually ... Try LoCAL PLace , Ur SerVicE Provider or Samsung Store , 837 Washington St. , New York, N.Y.

A manufacturer warranty only covers defects like for example a dead pixel, however because you cracked your phones display that warranty would no longer apply and you would most likely have to pay for the new display totaling roughly $199 +tax assuming that's the only thing wrong with the device

Better an independent store than the best Samsung Store in the US?

I brought my S9 at Samsung 837 Washington St. N.Y. , N.Y. , NO Promotion Dat i know Of on July 12 , Sorry ... It is A PLACE TO REMEMBER THOUGH , Their VR DEMO IS GREAT STUFF !!

They do repairs there including edge screen replacement but I do not know the cost

First rate five star service no doubt about it. Have you tried cleaning your lenses with a soft lenses cloth?

Take the high line. So you can see it better.

Im sure they can accommodate a Spanish speaking only customer there. (I'm almost sure they can help you there if you only speak Spanish)

You can just bring it into the samsung experience center and talk to tech support there. They should be able to help you out.

Its an awesome marketing strategy

Yes you can. They offer outstanding tech support

No it doesnt sell products

I understand that for Samsung, these types of operations apply only in the Country where one purchases their Mobile, according to the Marketing Plans and Promotions in force in each Store or Cellular Service Company. In this place, they only sell newly launched products, such as Cell Phones, Tablets, Watches, etc. For changes they told me that only in the country that one buys it. I know that SAMSUNG is here in MX making changes for new products, but with certain restrictions. It is all a matter of you going to the Store and trying. I suggest you visit this SAMSUNG store, it was A GREAT EXPERIENCE. But first, a walk along the entire High Line Park that is very close. Salu2,

Its free!!!!!

Samsung actually does not sell anything at this location. Occasionally there is a pop up shop inside this location run by an outside company, but officially Samsung doesnt sell here. It's an experience center, meaning you get to try out and "experience" their newest technology here.

Have you tried going to settings => device maintenance => and manage your cache, put your apps that are not in use to sleep, etc. Also I do not allow most of my apps to run in the background Any app you are not using => uninstall! No need to have apps installed wasting your battery and data if you do not use them. Go to Settings => Apps and review each App settings. Disable or uninstall, manage permissions, etc. Etc. See if that helps...

Suggested age is 13+ for all the VR attractions.

You should be able to.

We're sorry to disturb but can you plz give us the Samsung hr cell phone number

S7 edge price

You have to go to samsung.com/samsung837 to inquire

It's 99.99 if you have Samsung's insurance. Which i do. If it's hardware or software you get up to 3 times to replace the device.

In English please!

Yes and you can make an appointment to get a full check up.

No

No, its an experience centre where you can try there newest gadgets

You can Pay Cash Or Card , but i dont know the estimate Price for that Device , but im pretty sure since its one of the older model Notes that it wont be nomore than 75$ , i have the Note 8 and they want 200$ to fix it and now the Note 9 is out so you can get it fixed pretty cheap.

Í have to change the glass that protect the cammera ir my s9+ , 75 dollars

no

Yes you can set Up a preorder

K ty

You can place an order on a cellphone only.

Call Samsung's toll free number & explain it to them and then they will advise you on how to handle the issue

Go to Samsung. Com and make a appointment with their store or buy a new on e bay

Unfortunately you must be invited by Samsung.

If you have sprint go to the store on Springfield blvd and Merrick next to stop and shop not accross the street and they will take great care of you

Amazon

Anything

U already

👍🏽

Now,

I have seen $720.00 promotion for Galaxy S9 phone but nothing for $750,000.00.

They definitely can fix it at cost. SIM tray is not under warranty and damged SIM tray voids the phone warranty. You can purchase SIM trays online very inexpensively. You can either walk-in or go online and make an appointment. However, note they don't answer phone calls!

Not too long

I dont know. But, call the store and ask them ...

They do some repairs there but not sure about s5 definitely would call and find out

Not sure about trade ins. And they have only selected Samsung items for sale.

They open around 11:00 am

no

Check with your service provider for the best deal.

Yes, but shop around everyone has a particular deal.

Way way expensive. Not worth it. It is best to take public transportation

I believe they do. After all it is a Samsung Corporate.

To repair a screen is about $200.00

No.

They will more than likely have an outdoor event just as they did for memorial day

You should go to Samsung837 and bring your device to them and see what they recommend.

With the Note 8 they had doubts as to whether it was the Universal version or the Internatonal version.

Most likely out of storage space. Try clearing up some space by deleting some old photos or uninstall apps you don't use. If you have sd card just back it up to your PC and wipe it clean before putting it back in the phone

ABSOLUTELY !!! Only the last

It's Not a retail store. It's an Experience place to try out devives and experience Vertual Reality.

If you are referring the glass protector for your screen, these usually come with a lifetime warrantee depending where you bought it an the manufacturer. Otherwise if you are referring to the actual phone screen yes they repair it for about $200. Just take it in to the second floor Samsung837

Yes they are open tomorrow

Depends on what you are coming in to do

They do allow walk-ins but it might take a while

This location is a Showroom where you can Demo Samsung products including various Virtual Reality games. They DO NOT SELL any products except for the Cafe on 2nd FL.

In Samsung 837 they do not repair previous models. They only fix new models and in the version that is sold in the USA.

If the store is closer i would start there. Going thru phone provider is going to take longer and cost you shipping.

Yes.

The phones can also be bought through the manufacturers website.

Yes. $150 @ computer repair shop.

You can make an appointment in the Samsung stores and they can help you the address I do not know exactly but I know that it is on 13th street and between 10 and 11 ave

It's sound 200 for authentic screen.. Stop by or give them a call..

Call your cell phone provider if you have insurance..if not get a battery to narrow down

Yes that can

In Samsung 837 they only sell s9 or s9 plus. There is a technical service that can be consulted if the cell phone is under warranty. If the device is the international version, they will refer you to the technical service in your country.

check online

i think they sell

Yes make an appointment and it is on the top floor left off the stairs

yes....u can

I think is around 295.00 I believe that if you have insurance used it, it will be cheaper

I didnt see any products being sold..repairs and cafe upstairs, and a great experience of the products..not sure if they sell there.

Yes, this is possible. But not at the store (at least, It wasn't in march). You have to send an email first.

Yes there are employees who speak Spanish

Use g board by google Samsung keyboard doesn't do that properly

Yes they can but make an appointment first

$206 with tax. If your screen was opened before or you tried to repair it yourself Samsung won't take your phone to repair. Just walk in, making appointments are impossible on the phone or online.

They do sell. They added that capability around the holidays.

Hello in the local there is no product sale, they are only exhibited.

As Darío says, in that center Samsung does not sell any product. It is by way of exhibition, even so the visit is very good and you would be surprised with the demonstration of virtual reality. The best store to buy electronics in NYC is B & H.

Around 250

Yup you sure can!

Good Afternoon. I recent had my GalaxyS8t fixed at Samsung837.My screen was dark was unable to text.I could only call people who called me/screen was cracked on the top and bottom and the back. The phone was absolutely not functioning properly. I paid $282 dollars.Note::: The technician will inform you of the.cost. pricing start at $199. A complete comprehension overrall of thr pjone..The Techinican fixed the phone /new screen front and back. Maintaned contacts/pictures/apps.The is operating Terrific/Brand New. I was given a new charger, a new case and a few other complimentary items. Complimentary snack./Samsung837 is a Beautiful Environment/can walk around and experience Samsung products.Friendly environment. In Closing ,I am very satisfied .!!!! P.s You also receive a warranty on the repair.

They are probably open today. But if you stay far then better call before you go to the store

Depending on your mobile provider you could get up to 50% off if your existing device qualifies for trade-in. Additionally, Samsung gives lots of promotional gadgets through your provider.

I think they do not have technical service they only sell cell phones

Yup

Yes. I left my G8+ there to replace the broken glass and they replaced the battery as well. The device is within the warranty, though.

You can walk in and drop ofc your phone. The store is pretty amazing.

The don't sell any products here

No

Ask for a Samsung S7 and they did not have

Street parking only. And they are fast to ticket

No

I suppose you should be abe to.

You might plug it into your computer and see if that would charge it instead of the wall charger. This worked on a couple of my watches.

You can order it feom this store and have it delivered to you. Best thing about getting it from them is that they will provide you with warranty etc. . Also it would be a Unlocked device that you can use with any network

They should have one. Might have to pay depending on what is wrong with the old one.

The don't sell ok that store

It's 100 for glass about 150 for glass and LED your front screen is actually 2 different pieces as long as you can see your phone screen while it's on only your glass is broken and not the led

There is no sale... It's just a concept space

Agreed, you have to go there so they can see it and it is 1 per customer to avoid scammers.

They should be able to unlock. Is it asking for a code or directing you to your service provider? I once locked my phone (perhaps not the same way) and Verizon tech support unlocked it fine.

No, they provide customer care and a museum style experience and workshops and events. It is not an actual store.

Yes! They service all Samsung devices...

Yes about u 200 n u can be tgere from about 2 to 4 hrs

Its under $200.00 but not sure

Yes you can

They sell all kinds of electronic Samsung and of course if they have it there 4k and 3D

They sell it or not? I'm looking Smartwatches for NY

Of course they sell, it's a complete store, it has the show roon and the store. The prices are according to the obvious cheaper product than a retailer. They do not accept cash.

Don't know the cost. Will change the screen

Yh n it's cheap to fix a lot of stuff

They do repair your screen. Not certain on the cost but I hear it is about $190.00 or so.

You got to call them and ask.

Of course Samsung has outstanding tech support on site.

Your connection provider is your best bet... they usually have the best deals. Or just go directly to the Samsung website and ask what promotions they have going.

Wont find that at this store. I believe you wont even find an original Tab3 battery in new condition. Try a compatible generic using the serial or model of the battery on Amazon or Ebay

This mostly a showroom and experience gallery. Perhaps in the second floor.

You can order the screen from a company that call wish much cheaper and then take it to them and have them to put it on or you can go to YouTube and they will show you how to put it on for nothing

They should. Go to their website sign in and chat or call the website provided number.

Yeah it's a big store they've got a few. They also fix them.

You just have to go and experience the store thats all.

Sign in to your Samsung account and chat or call... they should be able to direct you.

Samsung told me $216.69 I'm going this afternoon to fix it

If your insurance is with assurion, you need to call them

Take it to them and let them troubleshoot it. If you registered your device with Samsung I would also log in to your account and chat or speak with tech support. Their mobile devices come with one year warrantee for OEM Defects.

No, you can't. It's only showroom.

They definitely can fix it. Expect a long wait if you don't make an appointment.

Yes they can repair your phone using original parts.

No they dont sell nothing there. It's only for exhibition

Call them and ask directly

Yes you can if it is not too old.

There is service center on the second floor. You can ask them to change the glass for you. Im not sure if they can do it on the spot or they would need to ship it to repair.

Yes they sell and replace but I'm not exactly sure about you should come in and talk to 9ne of our representatives.

Yes

No

Try searching online.

Depending on the carrier you have, like Sprint for example, they will let you unlock your phone temporarily for travel. It all depends on the carrier/service provider.

Tech on second floor.

No, you have to go in person

As I understand you can't purchase in the store. It is only Galery. Thats why the name of the store Samsung Galery. I was there and wanted to buy Note 8, they told me that they cannot sell it to me , you can touch it see it feel It, but to buy you have to order ONLINE. They told me, they only Galery store.

Yes

U break fix charges around $240

It is closed for the holiday

What they may charge depends on the degree of the damage. Bring the device in for a estimate.

Go directly to Samsung with your unit and let them give you an estimate.

They replaced my front and back glass. I paid $250+ tax. $271.10 total. So I'd say expect to pay about $200

Yes you could if they don't have it you can order it that's the best place to order it from because it's the name Samsung No knock off or nothing like that it's the original Asmar Jones that's my name

Depends on the damage and if your phone is still under warranty on average it will set you back at $200.00

Lol what a silly onez

They do repairs depending on the damage prices vary but it starts at 149.00 + tax

I did not see it when I was there.

Samsung always has great promotions. So you should be able to trade depending on the condition and model of your Samsung device.

If the screen break has not damaged or touched power slot then it will cost you $189+taxes otherwise $230 +taxes

Device support center - no sales!

How to save fotos to in-phone SD. How to download to external computer via USB.

Can't lose but try. I would arrive there early to beat the waiting. If nothing else they should tell you where to go. You will love the store.

You have to ask who sold you the SIM card there is the code puck

Samsung, 837 Washington Street does not sell any product at that location. Purchase another battery from a reliable seller who you trust!

Better to make an appointment

No charge. They have all the Samsung tech

This place is more like an exhibition place but in any case they have all the services of the brand and they solve it as soon as possible depending on the repair and if they have the piece

Yes you can. Walk in and go upstairs and there's a bar area. Right there you can inquire and get help

Yes

No. You must do that online.

They know their stuff. First visit said just needed higher GB SD card and they would help do the transfer. 2nd walk-in was too late, my fault. Next day introduced to a tech immediately, in which I proceeded to tip unexpectedly. XLNT service in a kool atmosphere. You can't beat that!

They just Fix cell phones as far as I know I no for sure not Tabletsthey never answer the phone so forget that

Nerd

Go to the Samsung website sign in to your account go to the support tab and chat or call. They should be able to instruct you where to go.

Yes they can fix it there

No, but there are multiple samsung retail locations. There are 2 midtown. And one im paramus NJ.

Yes, price depends on which phone!

In best buy

You don't need it

Don't believe so, they don't sell anything at this location. They only service damaged devices

Hi. This is not a Samsung store. It is more an experience place. They don't sell anything there.

They provide tech support and repairs

No, just show room

The above suggestions are your best bet

They quoted me $240 but i got it fixed in Jersey same Samsung co for $210

Yes

Yes

The Samsung 837 is not a store, you cannot purchase anything there except for coffee and phone repairs. If you'd like to purchase the Note 8, go online to their website or go to Best Buy, etc.

The best way to find the answer is to either stop by or visit Samsung's website and use Live Chat.

Where is in newjersy centre?

You can ask questions in the Samsung 837 customer experience store. There's a whole crew on Samsung product experts on site.

Of course you can repair your Samsung devices here

They repair all the latest Samsung devices at 837. The older model phones and tablets have to be shipped to another location. Log in to your Samsung account and set up a repair request if 837 cannot fix your particular unit

Samsung 837 is your best option in new York. Once you make an appointment you get same day service

They do not sell anything at this location.

I'm Not sure, think you will need to speak with a technician..

I've had phones fixed there, so you should be fine

no

No. Here they don't sell nothing