Do i need to mak an appointment to get my phone worked on.

Better to make an appointment

You don't need an appointment 👍👍👍👍

Go to their website and make the appointment there. If you can get there a weekday by 11 am when you they open... that should be good as well.

Appointments are recommended but not required.

Best to make an appointment. Less wait time.

I'm not sure. You can try calling them. I have never had my phone serviced before. However they do have all the available gadgets and phones there.