Crowne Plaza Phoenix Airport - Phx

Angie Johnson

Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your place. This website will compare countless booking web sites and normally will have rooms a lot cheaper compared to others! You're welcome :)! This hotel is one of the most well known in the area. I've been staying here for years. If you stay for a few days you definitely won't be let down. Clean, super close to the airport. Sky train entrance for the airport across the street. A lot of pilots stay here. Light rail stop also across the street. Staff and security super friendly. Though restaurant states it's open for lunch and dinner, it currently is not, therefore no room service. It does have a bar. We didn't have a chance to try the hot tub. Does have a 24 hour fitness room.

Ms Jewlz

Overall cleanliness was great. The hotel rooms need serious updates. The bathroom counters might as well have been on the floor, since they are so low. Many outlets in my room did not work. The coffee pot and toilet paper are in very weird locations. The only good thing "location-wise" is that the hotel is very close to the airport. Everything else is sadly a hike away. Lastly, one of the women at the front desk was very rude to customers. An older couple asked a simple question about their room and this lady gave them attitude. This was definitely not the 5 star hotel I was expecting.

Tat R

I rate it a three star, but my partner rates it a four star. It is definitely not an upscale place (I paid closely to $300 for a night). It was just a basic room, nothing fancy. I decided to eat at their restaurant but the food was basic for what they are asking for. They do not have free breakfast. Yeah, it is not worth the price and they are better hotels for the price. I hope corporate reads this. The ceiling on the first floor was leaking due to laundry room/pipes. I think it’s best if you guys put the laundry room on the first floor instead of the second floor so it doesn’t leak and cause more problems in the future. It looks like the hotel is renovating so hopefully they make it better.

Jared Jones

Most everything was great. But a few things made our overnight stay unpleasant. First was the host at the front desk. She was very short with me, while checking in and out. I don't know what I did to offend her but she wasn't that way with other guests. Second was we had very little time to sleep, along with having a 2 yr old so we booked a quiet zone room. Well about 3:30am the people in the room next to ours came in. They were so loud, laughing and playing some kind of golf game in the hallway it was beyond unacceptable. We carefully poked our head out the door and asked them to be quiet, not knowing how drunk they were we didn't want to enrage them. Moments later security showed up and they quieted down. But they should NEVER have been put in a room in a quiet zone! Major failure on the part of the host.