La Quinta Inn & Suites by Wyndham Phoenix I-10 West

Kim Bo

The room was fine. Bed was comfy. The area wasn't so great. There were several places to eat but all with bad reviews. Thank Goodness we have food with us. I asked for a glass of milk. The night shift lady said. Oh we don't have any. We wanted an extra blanket. We called the front desk and she said we had to come get it. She was on her phone and watching TV so she was way to busy to run it up. Employees like to park in the handicap parking.

Melissa Fuentes

Hotel was nice, rooms clean and comfy. Pool was nice and cold. Breakfast was great. House keeping was AWFUL. Rude, we had a 1pm check out and they kept coming in and asking if we were leaving from 9 pm until noon. Barging in with the key. If I didn't have the latch on top they would have been all the way in. We asked for more towels and shampoo and conditioner and was told there wasn't anymore.

Shania Spencer

Rooms were pretty comfy, looked nice, was pretty quiet, and great ac! Lol BUT we paid for one night and decided we wanted to stay another night. We ended up paying for another night between 9:30am-10:00am for that night. We come back to the room late at night and we noticed some of our belongings were missing! The beds weren't made and our trash was still there BUT THEY HAD THE AUDACITY to come into the room and take our belongings. I call the front desk and she tried to explain that it didn't show on her end, that we were staying another night. Our things were eventually returned to us BUT, my big thing is why just come into the room and take our things but not fix the beds or at least take out the trash. Smh.

Verified Hotel Guest

Positive: How close it was to the freeway, made getting to and from the hotel an ease. Check in was quick and simple, it seemed like they already had a room chosen for you. Everything in our room worked just fine, had to ask for a different room though. Negative: Employees were a hit or miss, somewhere super friendly and helpful others not so much. Our initial room smelled like cigarettes, keep in mind they can charge you $250 if there¿s any signs of smoking in the room. The location is in a bad area.