Daphna Biderman | Oct 14, 2018
Shay Bussey | Oct 13, 2021
None u can no change Ur plan there
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Sammy Torch Music | Oct 14, 2019
Jared Olmsted | Oct 14, 2019
Yes - I have dropped those off myself there.
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Can I pay my bill here and get my service reconnected
Margie Sanabria | Oct 14, 2019
Lorenzo Phillips | Oct 14, 2019
Yes
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Donna Lewis | Oct 14, 2018
Camilla Clarke | Oct 14, 2018
Yes you can pick up any equipment
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Frances Rivera | Oct 14, 2018
Omar Brooklyn | Oct 14, 2018
No Mon-Sat Only
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Rai Lki | Sep 13, 2022
Denise Angus | Sep 29, 2022
Yes 100%
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Because of covid am I able to drop off a cable box at your Flatlands Brooklyn store?
Navid | Oct 13, 2021
Eddie Santiago | Oct 13, 2021
You should be able to.
I have seen people on line with thier boxes.
I have never exchanged mine.
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Can you get updated box there?
Linda Butler | Oct 13, 2021
Eddie Santiago | Oct 13, 2021
Good question, I think that you can, but before going there I would check with the website.
Thanks.
I
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Robert McGill | Oct 13, 2020
TheTruth1566 | Oct 13, 2020
I don't believe that they do.
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Marie Ortiz | Oct 13, 2020
George Cleveland | Oct 13, 2020
None in both areas
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Luu Swish | Oct 13, 2020
f73ddy80 G | Oct 13, 2020
Yes they sell smartphone's.
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KENNETH BECKFORD | Oct 14, 2019
Chris Cruz | Oct 14, 2019
The techs are usually a 50/50 shot. One will be terrible the other great call the number that contacted you about confirming the appointment. They should send someone over to take another look
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Optimum charged me for their equipment because I didn’t return it after disconnecting the service, so if I return it would my balance go to zero $0.00 ?
sidy diop | Oct 14, 2018
Travis Davis | Oct 14, 2018
Yes
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Matilda Douglas-Henry | Aug 14, 2022
Francisco Rodriguez | Aug 14, 2022
Yes
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I have been asking for some one to fix my cable/internet services for weeks. Nothing has happen as of this date. Why.
Jerry Muhammad Johnson | Feb 15, 2022
C | Feb 15, 2022
Don't hold your breath. I had it out with them for 4 days straight. No help whatsoever. It just sucks because the monopolized the area so practically no other providers can offer services.
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Why is it every time I come to your store I can't get in the line is excessively long. Am 68 years old. Why do I have to wait on line for over an hour to get in. Secondly, My bill is suppose to be automatic payment.
Jerry Muhammad Johnson | Feb 15, 2022
turone g | Feb 15, 2022
They sold me a bum phone data is limited and the phone is slow
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marcos mitchell | Nov 17, 2021
William Nessanbaum (Billnes) | Nov 17, 2021
I don't see why they wouldn't take a personal check at a walk-in center. However, you're probably better off using a debit card.
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Tamika Ramos | Oct 13, 2021
Anthony Stevens | Oct 13, 2021
No...its ground level
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love one | Oct 13, 2021
Jordan trini | Oct 13, 2021
Yes but you cannot owe any money for bills
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You offer cell phone services...can I do this transaction over the phone since I am already an optimum customer living in Brooklyn and can I add this cellphone transaction to my next bill?
edwina Hallingquest | Oct 13, 2021
Frantz Baptiste | Oct 13, 2021
I don't see why not
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J J | Oct 13, 2021
anna mckoy | Oct 13, 2021
Yes they do
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Kerry McCrohan | Oct 13, 2021
lois clark | Oct 13, 2021
Yes you can replace your models there
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how I can exchange equipment
Vasiliy Suslin | Oct 13, 2021
Francisco Rodriguez | Oct 13, 2021
U could bring it in
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Gilbert Martinez | Oct 13, 2021
Linda Gilbert | Oct 13, 2021
Yes
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Angel Ramos | Oct 13, 2021
Amanda DAWSON | Oct 13, 2021
Can I mail my wifi into optonmum
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Is it open tomorrow
Diana Monserrate | Oct 13, 2021
Theresa Neal | Oct 13, 2021
Yes
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Is flatlands open to the public
Suhale Wallace | Oct 13, 2021
Tara Ramdhan | Oct 13, 2021
Yes
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Can I pick up WiFi extender with an ethernet port from the Optimum Store? Or, can I order it online?
Tonya S Braddox (Dr. Braddox) | Oct 13, 2020
Antonina Yekimova | Oct 13, 2020
There are no wifi extenders at Walk in centers in NY. So far they have to be installed by tech. Usually when you upgrade to 500mb or 1G, or Altice equipment
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Why are you not reliable?
Adeshina Funmilayo (Mesoma) | Oct 13, 2020
Annette Odom | Oct 13, 2020
They're NOT!
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can i drop my old cable boxing there and receive new updated cable boxes?
William Flournoy | Oct 13, 2020
Clive Nelson Jr | Oct 13, 2020
Yes
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lisa rivera | Oct 13, 2020
Violet Nelson | Oct 13, 2020
Yes
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Due to the conora virus can i drop off equipment for my mother a senior?
LadyPrez Bibi | Oct 13, 2020
Robert McGill | Oct 13, 2020
Call and see if they will allow you to
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Can you guys come to queens?
DaveisOriginal | Oct 13, 2020
Don Robinson | Oct 13, 2020
Why don't you call the cable company.ok
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Donna Covington | Oct 13, 2020
Alejandra Hernandez | Oct 13, 2020
Absolutely!! or they will charge you extra at some point if you decide to cancel the service in the future.
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Wilky Pierre | Oct 13, 2020
Brandon Wilson | Oct 13, 2020
contact a REP.
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Donna Moussa | Oct 13, 2020
Junior Tobias | Oct 13, 2020
Indeed as long as it there payment center they'll accept it
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Sam Pikus | Oct 13, 2020
Junior Tobias | Oct 13, 2020
Take it in with your latest bill they'll give you a new one make sure you get the instructions to activate it
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PiT LiFe | Oct 13, 2020
Robert McGill | Oct 13, 2020
When I exchange my old router and modem, they didn't ask for my state ID.
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Kenton Chandler | Oct 13, 2020
Robert McGill | Oct 13, 2020
The B83 or B20
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Edgar Ferreras | Oct 13, 2020
Don Robinson | Oct 13, 2020
Monday is a holiday.But call them anyway
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I had a recent back accident, can someone pick up 1 of my boxes?
Jerome Blair | Oct 13, 2020
G Grant | Oct 13, 2020
Call customer's service
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Martin Ramos | Oct 13, 2020
James Vaz | Oct 13, 2020
As part of their full package ... it is 19.99 a month. Separately, it matters on the speed you want. But it is between 29.99 and 50.00 per month separately.
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Optimum is between what 2 cross street
Lola Brown | Oct 13, 2020
Karen Warner | Oct 13, 2020
Pennsylvania & Williams St. By Spring Creek ( Starrett City)
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How long will it take to restore my service?
Debra Mott | Oct 13, 2020
Kathy Hernández | Oct 13, 2020
Not to long it depends on the Tech.
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None Oe | Oct 13, 2020
f73ddy80 G | Oct 13, 2020
Your bill has the number to cancel. It's called customer service.
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Can i bugit my bills
keith yorke | Oct 13, 2020
Kathy Hernández | Oct 13, 2020
I don't know sorry but you should speak directly to the company
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Donna Capers | Oct 14, 2019
f73ddy80 G | Oct 14, 2019
Yes.
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Jasmine Samuel | Oct 14, 2019
Leonardo Grant | Oct 14, 2019
Sorry I can't help you could look good look
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Esperanza Innis | Oct 14, 2019
Rob Leas | Oct 14, 2019
You should be able to do that over the phone.
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DO you have any Tuning Adapters in stock?
Turner Mckissack | Oct 14, 2019
Mike Bridgeline | Oct 14, 2019
Call the store. They said they will be getting some in.
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Tony Hill | Oct 14, 2019
shawnette johnson | Oct 14, 2019
Yes, you can.
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Joan Lynch | Oct 14, 2019
Call or go into the store
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Are your offices open on Saturday? I need to drop a document, thanks you
Rita Leshowitz | Oct 14, 2019
Shauna Grant | Oct 14, 2019
They are open on Saturdays
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the store is open today
Cristian Tlalmanalco | Oct 14, 2019
HANDY-TECH (JP) | Oct 14, 2019
To find out stores that open in certain holidays check on the internet it will mostly give information whether they open or closed during holidays
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Denise Clark | Oct 14, 2019
Karen Edwards | Oct 14, 2019
Yes
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Joel Diaz | Oct 14, 2019
Jelani de Leon | Oct 14, 2019
For sure
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Can I come to your branch to speak with a representative or supervisor regarding billing?
rafi r | Oct 14, 2019
Lorenzo Phillips | Oct 14, 2019
Yes
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hi Erica how much is a modern
erica rosario | Oct 14, 2019
Francisco Rodriguez | Oct 14, 2019
U have to go to cable vision and ask
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Sawana Rozier | Oct 14, 2018
Lisa Collymore | Oct 14, 2018
You can pay a bill by either cash or debit or credit card.
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Sharon Roply | Oct 14, 2018
Marcos Taveras | Oct 14, 2018
Yes
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Does optimue have a custmer personnel that you can actually speak with regarding your service being down I'm tired of listen to machine ...
Marvin Sanderson | Oct 14, 2018
Leequan Thomas | Oct 14, 2018
Yes
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How much Mbps do I get from Optimum for their basic Internet package only, no House Phone required and what is their monthly charge. I'm a first time user.
Bryan Hurst | Oct 14, 2018
Arlene Douglas | Oct 14, 2018
Youl don't know you will have to call optimum.
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Jasmine Flores | Oct 14, 2018
Sisco Muniz | Oct 14, 2018
No, closed. Official Holiday.
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maricruz baltazar | Oct 14, 2018
Galaxy's Recorded | Oct 14, 2018
Call 1rst, it could just be that your modem needs to be reset, they can do it over the phone. It has happened to me several times over the years.
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chauncey tucker | Oct 14, 2018
Sisco Muniz | Oct 14, 2018
The one closest to you.
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Thicc supportmain | Oct 14, 2018
Leequan Thomas | Oct 14, 2018
Yes you can.
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jonathan ebin | Oct 14, 2018
Omar Brooklyn | Oct 14, 2018
Flatlands between Louisiana Ave & Williams Ave inside the Mall Cross from IHop. Next to Food Bazaar
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Iecha Vega | Oct 14, 2018
Omar Brooklyn | Oct 14, 2018
Yes The Store is Open today
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Gerard Thomas | Oct 14, 2018
Camilla Clarke | Oct 14, 2018
You can take it back and get a new one
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Okay thank you would I be charge
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Thomase Canzoneri | Oct 14, 2018
leo yush | Oct 14, 2018
Optimum websites
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Jackie Torrse | Oct 14, 2018
Carlito Fuentes | Oct 14, 2018
Use a two way digital splitter for two boxes. Connect cable to input of splitter and two separate cables at output off splitter going to the boxes. "Simple" any more questions just ask
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Samantha Torres | Oct 14, 2018
hamj kay | Oct 14, 2018
They're open till 6pm today
9am - 6pm tomorrow
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Phlebo Tomist | Oct 14, 2018
Amanda DAWSON | Oct 13, 2021
What is optonline address in Brooklyn
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