I like the way they changed to appointments. It was also nice to be able to go in and test on the computers for CDL and not have to stand in line or even have an appointment. All of the interactions with staff have been all positive.
Quanisha Johnson
Mar 11, 2022
I had THE BEST EXPERIENCE EVER at this location today! I received a very warm, inviting, and absolutely the best customer service before I even reached the door. The employees at most administrative government offices are often moody, overwhelmed, and uninterested in delivering even bare minimum. Will CLAYTON does NOT HAVE THE AFOREMENTIONED characteristics within this building. They go above and beyond to ensure the VERY BEST CUSTOMER SERVICE AND they are THE MODEL system of excellence for the state of TEXAS department of public service! They rock! Thank you for all that on you do!
Cindy Ibarra
Mar 7, 2022
Unfortunately my soon took 3 tries to get his license but each time the office was well organized and everyone was kind patient and fast. Dress weather appropriate because you have to wait in line but not for too long.
Manolo Ko
May 14, 2019
It was easy, even though there were plenty of people I renewed my license in less than an hour.
They have a new system where you can print your ticket and it will tell you which form to fill out.
You can make a reservation online so you can arrive on time and get service faster
The real question is when they make an appointment at a specific hour they should respect that time. Lines around the building at my appointed hour was somewhat disconcerting as I am 89 years old.
This is BS no phone, and they want our TAX dollars to run this place. Lazy state employees need to answer the phone! They work for us. In any business they'd be fired! No reason they should be working on our tax dollars if they cant do there jobs!
J B | Apr 29, 2019
Mr. M. Brown | Apr 30, 2019
Joe Burbano , THIS D.P.S. OFFICE is no different than any other within the city of Humble, Houston, And Other Offices within the nearby COUNTIES. THEY work with what they have to work with. If you have 5 gallons of fuel THERE'S NO WAY IN THAT VEHICLE YOU WOULD BE ABLE TO DRIVE TO IDAHO .NO WAY. GET THE POINT, BE COURTEOUS , POLITE , AND PATIENT. LOL ! OH ! AND HAVE A GOOD DAY AND A SMILE : )
You can schedule an appointment or get in line online by going to the DPS site and choosing your location
https://www.dps.texas.gov/administration/driver_licensing_control/rolodex/getinlineonline.htm
But you might be able to renew your license online, by telephone, or mail if you renewed in person the last time.
https://www.dps.texas.gov/DriverLicense/renewal.htm
Email them and explain your mother's situation and they will work with you and your mother to expedite the process and handle everything by email as much as possible.
Yes, you absolutely can. Just got to their website and click on replacement. From there you can enter your i.d information. Make sure to have a printer because you will need to print out the copy. Take about 2 weeks to receive. Wife did it this way so she won't have to step a foot in them dreadful lines.
If you have an out of state class A CDL license does it transfer over without having to retake the test?
mike h | Apr 29, 2019
Mr. M. Brown | Apr 30, 2019
You would probably have to transfer your CDL to that State or reapply within that State. ( Different in all States ). BOTH ANSWERS ARE CORRECT
Someone PLEASE update this number! Does not work!
Claire Odum | Apr 29, 2019
Mr. M. Brown | Apr 30, 2019
Hopefully The Department is Preparing to ADD TO THE PARKING SPACES AND ADD ON TO THE BUILDING INCLUDING THE EXISTING EMPLOYEES .( KEEPING THE EXHISTING EMPLOYEES ALREADY ON PAYROLL AT THE WILL CLAYTON DEPARTMENT OF PUBLIC SAFETY DUE TO OVER CAPACITY ).
* IN GOD WE TRUST*
Can you just walk in or do you need a ticket or appointment
Gloria Juarez | Apr 29, 2019
Mr. M. Brown | Apr 30, 2019
To Gloria , You would have to wait in line and once you're inside the building you need to get a number to wait to be assisted. Whenever there's alot of people the line can be long but the Staff Assistance is Very Professional And Willing to Assist that makes up for the wait . ANY BUSINESS THAT'S UNDERSTAFFED WHEN OVER POPULATED WITH CUSTOMERS HAVE A LONGER THAN USUAL WAIT . Look at some of these stores giving away promotions and selling first hand products and items lines are started hours or even days before the doors open. (FACTS) But on normal business days you can just walk in , purchase your items and out the door. : ) Like any other business with ALOT OF CUSTOMERS IF THE STATE WOULD ASSIST THIS BUSINESS WE ARE TALKING ABOUT IT WOULD BE AN AWESOME PLACE TO GO. : ) I Hope and pray that this information was helpful.
: )IF THE STATE WOULD KEEP THE STAFF THAT'S ALREADY ON PAYROLL THERE , remodel the building , enlarge the parking space,and add a few additional employees .
Mr.Brown
What's the email for the Texas Department of Public Safety?
Cameron Brown | Sep 30, 2021
Darrell Perry | Oct 1, 2021
Google ir to find the right one for you
I'm trying to renew my license and no linger have the option to renew online. However, I do not have a passport. What other forms of ID can I present in order to renew my license?
Walter Hunt | Apr 28, 2021
Michael Hughes | Apr 29, 2021
Birth certificate,voters registration card, social security card,school records
My wallet was stolen I lost my id card and social security card. I was able to renew my id online, but no longer have the picture ID. Can I get a replacement with my renewal reciept?
Michael Maples | Apr 28, 2021
Richard Brewster | Apr 29, 2021
Yes
I have been trying to get my renewal for my plaque card for my vehicle and several days and can't get through! What is one supposed to do?
norma fernandez | Apr 28, 2021
Sissy Gibson | Apr 29, 2021
U have to do it online
I would not go here they do not help you out and they need all documents physically in hand. I'm pissed😡
Tj Miers | Apr 28, 2021
Dolores Lopez | Apr 29, 2021
That's correct, make sure that you have all of your paperwork in hand, otherwise you will have to reschedule.
What all do I need for me to get my Id this is my first one
Karliyah Pierson | Jul 2, 2021
Amy Perez | Jul 3, 2021
Birth Certificate, Social security, Any other form of identification like school I.d. Proof of residency such as lease, medical insurance card, awards letter from benefits. bills with name and address such as Phone, light, gas... And $26 for the fee of the I.d
There's usually 2 lines formed around 8:30 am with approximately 5 or 6 ppl on them . There is a person who works for the department with a clipboard and a temperature gun checking ppl in and taking temperature outside the building, if you come on time they will walk to wherever you are on that line and check you in .
Does this place have the option to get drivers permit with NO APPOINTMENT? A SSN is required to make an appointment online and since I’m on a visa with Adjustment of Status pending, I don’t have SSN.
Patricia Martinez Brown | Apr 28, 2021
Jay Tii | Apr 29, 2021
If you dnt have 3forms of ids (1pic ID & 2 other forms) ssn & bc u would just b wasting your time
Is the drivers license office on Will Clayton open Monday thru Friday's so I can get my driver renewed
Tina Shine | Apr 28, 2021
Drew Brown | Apr 29, 2021
Yes but by appointment only. You must set one up on their website.
They so not what to take a walking this is crazy the worst place to come and try to get your DL in the area.
Ingris Casales | Apr 28, 2021
Drew Brown | Apr 29, 2021
I got in within 3 weeks after I scheduled an appointment which was the quickest of any other DOT. You just got to schedule an appointment on the website. It was more inconvenient than walking on but they said that that is how they are going to do it for now on even after the covid-19.
Are you opened and I need to get an ID my license has been expired for years and I'm ,69 and don't drive so didn't need but need I'd to get some help with food bills and alot of stuff how do I get
Marilyn Martin | Apr 28, 2021
Drew Brown | Apr 29, 2021
They are open, but you have to go to the website and schedule an appointment because of the covid-19
Do i have to make an appointment to renew my id? What if i lost the paper notice they sent me do i need it as well?
marbella Zapata | Apr 28, 2021
misty barnett | Apr 29, 2021
Due to the virus they need you to set an appointment just let them know you lost your notice when u contact them
I'm having the same issue trying to apply for first time drivers license currently, did you ever end up getting your license? If so where and what did you end up doing? This is so stressful so it'd be great if someone had an answer.
Hello I applied for my license on line will it be mailed to me are must I pick it up?
Reginald Daniels | Apr 28, 2020
Hank Boykin | Apr 29, 2020
Mailed to you
Will y'all be open tomorrow
Darlene Flowers | Apr 28, 2020
C D | Apr 29, 2020
Go online and set an appointment. You can get in and out faster.
Does my 18 year old son have to provide proof of insurance for the vehicle he is driving for the test, but does not own?
David Norris | Apr 28, 2020
Hilary Sellar | Apr 29, 2020
Yes, he needs paperwork to show the owner has the vehicle insured.
Do i have to schedule to take written exam or just walk in?
mari m | Apr 28, 2020
Dan Flores | Apr 29, 2020
You can just walk in for the written exam. You have to schedule for the driving portion.
What documents do I need to transfer my Tennessee drivers license to TX?
I and my wife just moved to the Kingwood area from Nashville, TN
My wife if from China. She has her green card, TN Drivers license, Social Security card.
chris sheffield | Apr 28, 2020
Justin Casey | Apr 29, 2020
Proof of residence too like a utility bill.
Can i sign up for the driver test on the computer!
David Ruiz | Apr 29, 2019
Annette Aleman | Apr 30, 2019
I couldn't tell you it's best you come to see if you have submitted everything
Can I make an appointment to renew my TX drivers license?
Jimmy Kilshaw | Apr 28, 2020
Alexis Barbera | Apr 29, 2020
They do accept appointments online, but you cannot select time.
Appointments seem to open up around 1 hour before office opens.
Your appointment have the date and hour, take your place in the line with your car at the right side of the building, when get your turn the examiner come to you and ask for your appointment and insurance, then start the test, be sure you are using you seat belt.
What if I don’t pay bills & I’m 18 and my parents don’t pay bills either what can I take in order to get my ID out
Ashley Marie | Apr 29, 2019
Wendhy Maldonado | Apr 30, 2019
You must be accompanied by a representative and fill out a form that you get there in the DPS for minors and there is a part where they must sign a representative (dad or MOM). As a record that you live in that direction.
I have been trying to get someone on the phone for a week. I just moved from Oklahoma and need to know what all I need to get license renewed. Dont want to stand in that long line just to get turned away. Someone please help.
MaKayla Mitchell | Apr 29, 2019
Mr. M. Brown | Apr 30, 2019
Oh ! From another state its possible that you might need your birth certificate . It has a courthouse next door to the DPS Office where you can get your SS Card
Best location to take an 87 year old person to renew a license and request an address change? She cannot stand for an extended period of time so standing in line for an hour is not an option. Is it possible to make an appointment?
A Google User | Apr 29, 2019
James Wiley Jr. | Apr 30, 2019
Just go online to get a spot then just go straight in when you get there.....
Are they open on Martin Luther King day
Barbara Chandler | Apr 29, 2019
Annette Aleman | Apr 30, 2019
No
Where can I buy a copy of the Texas Driver Handbook, near kingwood Tx?
Arthur Margraf | Apr 29, 2019
jimmyjon20 | Apr 30, 2019
Go pick one up at the nearest Tdps office. They have never charged for them before.
I moved from outta state abd need to register car and get plates, how do i do that?
Peter Scriba | Apr 29, 2019
Gary Orillion | Apr 30, 2019
Humble courthouse on will clayton
Why dont you answer the phone or at least let a call come threw.
I want to know when i take my father back to , Will Clayton for his Id because he has not received it and it has been about 2 month, will he have to pay money again.Can't get a answer on the phone, because no one is answering.
Applied for drivers license on August 20th and still haven't received my new license. I keep calling austin and only get recording. Please advise.
billie dixon | Apr 29, 2018
David Swift | Apr 30, 2018
Go in
Is the office open on Monday 10/9/17
sparaniva | Apr 29, 2018
Her Beautiful Collections | Apr 30, 2018
Yes
I just moved here from Virginia and need to register my car and get a Texas license. I live in Humble. All my paperwork from Virginia is current. What do I do first, registration or inspection and which office is best to get all this done?
Duane DeBerardinis | Apr 29, 2018
Keturah Benak | Apr 30, 2018
I just moved from Colorado. Here's the order: 1. Get Texas insurance, 2. Get the inspection done, 3. Do your registration, 4. Get your Texas drivers license. You can't get it all done at one office unfortunately.
Trying to find the video I have to watch before I can take the driving part of the test
joy taylor | Apr 29, 2018
Her Beautiful Collections | Apr 30, 2018
Just Google it
Does a 2016 subaru forester need safety in texas for registration renewal?