The Pavilions at Providence Apartments

Moon L.

Three stars for the location and size/aesthetics of apartments interiors and the maintenance crew. Based on a couple of the office staff here. I’d give one star. The girls at this office location are very rude and unprofessional under pressure. Don’t take my word for it though. Live here long enough and engage with them enough times with your concerns and you’ll see for yourself! As a tenant of this property, I refuse to allow leasing agents who are to manage the place I pay to “live” to treat me as if I am beneath them and make my “home” an unpleasant place to be. When we as tenants come to you folks with concern especially those initiated by you folks, it is your job to practice customer service, hear us out and answer our questions as best as you can with every effort possible. Not take your time and talk down to us or turn us away until it is convenient for you gals, Tracy(office manager) and Genine(office assistant). It is absurd to order people to pay fees with the threat of accruing more without thorough explanation all because YOUR computer screen shows a balance. Don’t just leave vague notes on our doors and expect that to be it. If I’m going to give you my money, I DEMAND TO KNOW EVERY LITTLE DETAIL AS TO WHY!!! This property is also turning very ghetto and parking is becoming an issue.

Arleen Hudson

The maintenance department is top notch. They always respond so quickly and are kind and professional. Things are resolved same day!

S.A. B.

3 different pools and it's a gated community

Misti giles

It's cool