La Quinta Inn & Suites by Wyndham Knoxville Papermill

Adell Hofer

Nice size room for 3 of us. Housekeeping staff friendly and efficient. Breakfast served but closes at 9 am. Too early for me. Needs to stay open til at least 11 am. Floors were sticky. Even when we asked for them to be mopped.

Nicole Hughes

The staff was friendly, and that's where the good review ends. Traveling the cross country, we stayed here with our family and two pets. Upon walking into the room, there was a sour smell. I should have asked to switch rooms but figured it was a short stay. However, the smell got worse over time. After taking a shower, My husband went to wipe up the wet floor after a shower, and realized that he was cleaning up dried urine was all over the bathroom floor. The linens did not seem washed, and because the linoleum everything stuck to our feet and made the lindens even more filthy. Sketchy activity outside of the hotel on the second day. Two individuals who were clearly not staying at the hotel slept in their broken beaten up car for over four hours in the morning. I did not feel safe with my two girls. We quickly went back to our stinky room. I will add the breakfast bar did have good options but we chose to skip the meal since we knew how well they “cleaned” their hotel rooms. I would not recommend it. I would not stay again.

Verified Hotel Guest

Positive: Great free breakfast. First time traveling with our dog. There was not a size restriction for pets. There is also no extra charge. I did call the hotel directly to get this information. Our room was first floor by the exit, great for potty breaks. Negative: We had a pull out couch that our teen was using. We pulled it out and the bedding looked like it had not been changed in years. Dirty,pet hair the sheets and blanket was just in a ball. They knew we were using it,they could have made it usable.

Philip Green

This place is old and should be retired. The room has linoleum instead of carpeting. The television didn’t work and the remote was taped together. The room has a chemical smell. There was no closet - just a very small free standing wardrobe. The bathroom was ok. There was no couch. There was 15 feet of emptiness between the bed and a small stuffed chair in the corner. While they take dogs, there is no place to walk them. There odd a small green belt asking one side of the parking lot that I’d ride with trash, broken glass and other debris and drops off to a drainage ditch. Having said all of that, the staff was friendly and helpful. Check in was ready. Breakfast was available at 6:00 am. I say move the staff to a new facility. They deserve a better place to work. I would have given this place one star, but staff was very good.