Super 8 by Wyndham Knoxville Downtown Area

Category: Hotel in Knoxville, Tennessee

Address: 341 Merchant Dr, Knoxville, TN 37912, USA

Phone: +18652218911

Reviews

Brittany Locy

Jul 2, 2022

The rooms are nice but I am giving 5 stars because of the management. We were broke down on the side of the road and got a ride to the hotel and when I told them about being stuck on the ride of the road in 90+ Tennessee weather for about 4 hours because our serpentine belt shredded he offered to take me to our vehicle and put a new belt on for me bc the tow truck still had not arrived. The tow truck ended up getting there before we did but he still had tried to do it for me and when I tried to give him gas money he wouldn't accept it. The receptionist was so nice as well. We would for sure stay here again.

Crystal Allen

Jun 21, 2022

The bed had NO support whatsoever. Both rooms I rented were filthy. There was a bunch of sketchy people hanging out everywhere. I had my motorcycle in the back of our truck and there's now a big scratch on the tank. There was no use in complaining because the rooms were non refundable. I'll never stay at any Super 8 anywhere period. I'll pay the extra money to stay somewhere that my property won't get damaged, I don't sink to the box spring on a bad mattress and where the housekeepers aren't lazy. I should have looked at the reviews before hand but I did not. Please read the reviews and heed my warning. Do NOT stay here. Spend the extra 30 and go somewhere nicer!!

Sarah McMillin

Jun 9, 2022

One star is higher than they deserve. To start, this hotel was $70/ night... not even cheap. I booked 3 nights and a $50 deposit totaling about $300... We couldn't even last 2 hours in the room. We checked in, showered and then noticed one thing wrong after the other. First, there were a few roaches noticed. Killed about 4 of 5. They are normal where we live to be around water, not usually inside but occasionally we find them near our dogs bowl next to her dog door... definitely not okay to be inside... but easy enough to kill them... second, the towels were blood stained orangish brown.... ehhh, whatever... maybe it sat too long for the bleach to get it out. At least they're clean. We ran out to get a quick dinner, it was already 9pm... we got back 30 minutes later ready to sleep after a full day of travel. We were in a car with breaks on and off from 730AM to 745PM... we were beat. Next, we pulled the sheets down to go to bed.... and MORE blood stains! Was this room a crime scene? Did a stabbing take place here? Last, the confrontation. When confronting the receptionist, who would not divulge her name.... pretty sketchy...she stated we couldn't get our deposit back because they do not use blood stained anything and had the audacity to say it was my period blood. I asked if she wanted to check because I'm not on my period and as soon as we saw the problems we took pictures and asked for a refund. She offered to move our rooms for ANOTHER $50 deposit... bugs, blood and who knows what else. I'm not risking staying in that place. Worst place ever. A bunch of scam artists. No refund, no refund of deposit... $300 thrown away. This place doesn't even deserve one star. Ended up going across town 10 miles to America's Best Value Inn, only $10 more a night and so much better.

Tina Fiester

May 3, 2022

This place is a complete dump. The area the hotel is in is scary. There was a bunch of people on drugs walking around outside the motel at 2am. Our room was very dirty! Window was broken and patched. There was garbage everywhere behind furniture and beds. Mattresses were discussing! The towels had stuff on them and to make matters worse I found a broken crack pipe behind the bed. DO NOT STAY HERE!!!!

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Questions & Answers

How close is this hotel to neyland stadium?

Patty Ranson | Mar 22, 2018
Shereef Marzouk | Mar 23, 2018

You can ask Google maps and provide the time you need to get there and it will tell you when to leave

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A 17 years old person alone,what does the person need certificate?

Aurora Annesley | Mar 21, 2020
Darius Shands | Mar 22, 2020

18+ is the age to get a room there

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Is their a deposit for pets, I have 2 small dogs if so how much.

Jaden B Martin Pierce | Mar 21, 2020
Terry Lake | Mar 22, 2020

I believe it pets friendly but no sure please call and ask before going🤩

Do they have monthly charges? If so what is it? And do they do discounts for people on disability?

Amanda Felton | Mar 21, 2020
David Kaiser | Mar 22, 2020

Not sure on monthly. No on discount

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What time does Continental breakfast start

Roger Brown | Mar 22, 2018
John Preston | Mar 23, 2018

6am till 9am they had rolls,orange or apple juice,bananas,Waffles and cereal.

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