Green Motion

Category: Car rental agency in Miami, Florida

Address: 4111 NW 27th St, Miami, FL 33142, USA

Phone: +17863523197

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

C Anthony Williams

Sep 24, 2022

Stay away from these people in South Beach, they are thieves, liars and scammers. They tried to lie to me by telling me that I’m the state of Florida, they’re not allowed to accept my auto insurance or that which I purchased from Amex. When challenged on the law, the man back pedaled. He tried to force me to buy their insurance for $259 as well as use my own. He also lied when asked, that he offered me a vehicle in the same class as I reserved, even though he told me that he had no intermediate size vehicles available, only compact. This all happened because I was using American Airlines points to rent the vehicle. There are other honest places from which to get your rental cars I. Miami Beach.

Martin Luna

Sep 23, 2022

Excellent service! Ismael is very attentive and always had our needs in mind. I would recommend it to anyone traveling to Miami.

Richaun Poon

Sep 22, 2022

Belkys gave me the best service I ever experienced, her customer service skills is Incredible

Ashley Munoz

Sep 21, 2022

Amazing place, they are fast and friendly..

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Questions & Answers

The positive comments are motivated by the official who attend you at the front desk in December, who will send you discount coupons. FALSE EVILS NEVER RENT WITH GREEN MOTION

Juan Sanchez | Sep 25, 2019
patricia FRAYSSINET. | Sep 25, 2019

They are scammers, thanks to this company of criminals my experience in Miami was terrible. They used my credit card information to debit me $ 1700 and so far no one gives me an answer for my money. They take advantage of tourists because they know they live abroad and we can not be present to fight for our rights.

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Worst place and experience ever they are so unprofessional and costumer service is horrible I would never recommend anyone to rent a car from here and they over charge you for everything.

Jay Escobar | Sep 24, 2021
Raya Sun El | Sep 24, 2021

I agree Jay Escobar. Thieves is a better description

Horrible service. They charged us $ 500 for an arrangement that usually costs $ 50. The attention is pessimistic, initially they said that it was worth 52 euros the rent and we ended up paying almost 800 dollars.

patricia FRAYSSINET. | Sep 25, 2019
patricia FRAYSSINET. | Sep 25, 2019

They are using a front company of supposed rent of cars to take the data from the credit card and then steal all your money. Be careful with these scammers.

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And I've been on the phone for more than an hour waiting to be answered. If they are inefficient over the phone, imagine yourself in person. A real fiasco! These types of companies should be closed, they do not offer you any solution!

Gustavo Gramajo | Nov 28, 2021
majos2865 | Nov 28, 2021

They do not have good attention to the public, they do not solve problems in time, they give up. I have a refund and it has taken over a month to resolve

Why am I being charged a month later and can’t get any answers? Your phone service is the worst.

Leon Reed | Sep 24, 2020
Letria Rodd | Sep 24, 2020

It really is the worst! The guy just sits in there and doesn't answer. I had to DRIVE ALL the way back there just to speak to someone!

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por que no atienden el telefono?

luisaklur | Sep 25, 2019
Eliott Blanco | Sep 25, 2019

This company is a chaos ... they pick you up at the car rental stop 1 2 or 3 but the info says 5 ... from the return they do not take you to the terminal they leave you at the train station ... no They answer the phone ... from my two experiences a certain Luis treated me well although he came with a lot of insurance and tax that the promotion of $ 10 came out at $ 68 ... the last person who attended me a haughty spoiled and nobody That he attended first that I was satisfied ... do not deliver the vehicle before ... they do not fit you ... in the end of 2 ... 1 it was regular ... look for another company and be careful there are many like those around Miami. ..lucky.

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How do I go from the airport to pick up my car?

Monica Baldo | Sep 25, 2019
Iakovos Printezis | Dec 28, 2021

Unfortunately you have to get your self there with another transportation and if is after 8pm then you have to go there the next day. I am sorry that you have to deal with them.

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Good Morning. I rented a car from them in June and paid for the rental period with a VISA card and they took a payment from me as a guarantee that my summary was not credited or debited. Hector Racca. 06/06 to 06/11 Document 13569337.

Hector Racca | Sep 25, 2018
patricia FRAYSSINET. | Sep 25, 2019

Very careful, this company uses your credit card information to steal your money, they stole $ 1700 from my credit card and they do not give me any answer about it.

Can the car be delivered at any time, at approximately 5am? Since we have to check in at the airport at 6am. attentive to their responses

Diego Cajas Sanchez | Sep 25, 2018
Martha Patricia Jiménez Beltran | Sep 25, 2018

When I was in November last year they only attended from 7 am to 7 pm. To deliver it at that time you must hire a rental that is inside the airport. There is an exclusive area for car rental at the airport. Only it is a little more expensive

When I returned car Feb. 19, it was clean with gas tank full. There were scratches on car when we picked it up, we have pictures. Now, March I see a charge on my credit card, I have had no luck reaching you by phone, maybe you will answer this.

Catherine Ference | Sep 25, 2018
barry nicholson | Sep 25, 2018

I experinced terrible customer service with this company with a car booked at Miami Airport. Waited in a queue for almost two hours (only three customers infront an one was being served). Got to the counter to be told the only vehicle left was a mini van. I'd booked 6 weeks in advance. Customer service office only said, sorry we'll contact the office to make sure it doesn't happen again. Avoid at all costs

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hello, the green motion offices are at miami airport ??? or is it necessary to take a transport to go to their offices ??

Carlos Tejada | Sep 25, 2018
Martha Patricia Jiménez Beltran | Sep 25, 2018

You have to take a transport. They only attend from 7 a.m. to 7. It is very close to the airport.

Do they take you by bus to pick up the car? is it inside the airport?

Sergio Weiss | Sep 25, 2018
Martha Patricia Jiménez Beltran | Sep 25, 2018

If there is transportation from the airport to Green Motion. It is not inside the airport. We are talking about Miami. Ahh And in hours from 8 am to 7 night.

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Why are they not responsible for the return of the deposit of USD 150? Luckily block the card because seeing what happened to other people who after a month made them extra charges. They are thiefs

Abraham Palacio | Sep 24, 2021
carlos hernan urrego beltran | Sep 24, 2021

bad service

Is it open 24 hours

Carolyne Laroche | Sep 25, 2019
Roberto Elias Silva | Sep 25, 2019

No. It's open 7am - 11pm

When do you get your security deposit back?

Kiara Gomez | Sep 25, 2019
Vasco Coelho | Sep 25, 2019

Normally One day ir two after return the car.

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Did someone had a issue with non refound of deposit?? This company it's a fraud $11 per day in 3 days changes from $41 plus insurance to. $266 cus they never return deposit. Very disapointed

Rony Gonzalez | Sep 25, 2019
Fernando Labombarda | Sep 25, 2019

I don't recommend this company to any one. All I can say.

We need to drop off the car before 6 am and we can't contact the company. Tried all methods. Can we just drop off and leave keys?

Jonathan Adams (theExile05) | Sep 25, 2019
Antonio Messa | Sep 25, 2019

Better than you leave the car on day before.

the depósit in how many days is return?

Fabiola Morett | Sep 25, 2019
Jeff Baril | Sep 25, 2019

Better ask Green Motion.

I understand that you close at 21.00H and I will arrive too Miami only at 22.30H. Is there any problem to pick my car till midnight? Thks. Paulo

Paulo Pio Correia | Sep 25, 2019
Carlos Eduardo Ryff Moreira Vianna | Sep 25, 2019

Avoid this place, terrible service. Get yourself a reputable rental company and be happy.

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If the phone appears to pick one up, which one should I call

LUCY Torres | Sep 25, 2019
Carlos Eduardo Ryff Moreira Vianna | Sep 25, 2019

Find a car rental at the building. Run away from this.

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What time do they close?

Walter Pedroza | Sep 25, 2018
Carlos Eduardo Ryff Moreira Vianna | Sep 25, 2019

Remote, terrible company

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If I have to pick up the car at 10pm, how do I get around? Is there any way?

Andreina Pierini | Sep 25, 2018
Carlos Eduardo Ryff Moreira Vianna | Sep 25, 2018

Terrible transfer from airport to agency. Took hours. Find another company. Their service sucks.

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Is there free pick up from port of Miami cruise lines to Green Motion? Is there free drop off from Green Motion to Port of Miami cruise lines?

Darla Hodnett | Sep 25, 2018
Vladimir Oesterling | Sep 25, 2018

The only pickup is at the car rental center at Miami International Airport.

Good evening. Until what time can I deliver the car? Thank you

Ruben Sachica | Sep 25, 2018
Edouard Saint Pierre | Sep 25, 2018

They say they're open 24 hours, but that's not true. After 10 P.M. they shut down everything. They have a shuttle running all day long.

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I can take the car in Miami and deliver in Orlando

Anderson Limq | Sep 25, 2018
Adventures Await | Sep 25, 2018

Yes, but in life everything has its cost / $$$$

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Tolls how can I pay them, or can I use my sun pass, or will they be charged to my card?

AGENCIA DE SEGUROS | Sep 25, 2018
Alejandro Jacynycz García | Sep 25, 2018

The thing that you cannot use on your own because the registration is already registered with greenmotion. It's a chore but you have to go through the hoop

can ay pay in cash ay come from Macedonia

Erhan Zekir | Sep 25, 2018
Erhan Zekir | Sep 25, 2018

how much it will be taken like deposit from my credit card and when they will be returnet

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If I rent a car with you, I can put the sunpass on my own

Zeida Perez | Sep 25, 2018
Eduardo Alvarez | Sep 25, 2018

I dont know. I guess so

Could you tell me how to do with tolls and sunpass for car rental.

Alberto Santiso | Sep 25, 2018
Martha Patricia Jiménez Beltran | Sep 25, 2018

There is the option to purchase as they say a complete package. That includes tolls and the rest. It is the best and the safest Since in Miami Usa. Everything is electronic and with satellite dknde immediately detect if the vehicle commits an infraction. Then when you go to deliver the car, they charge you all

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Hello, I wanted to know if you can rent me a cheap car for 15 days, I do NOT have a credit card. Maybe some friend could lend me a card but I don't have one. Thank you

Jorge Lages | Sep 25, 2018
Martha Patricia Jiménez Beltran | Sep 25, 2018

Good day. Unfortunately, the rental car is by credit card. Only a very well-known friend could lend it to you, since it is something very personal and delicate

Never rent a car here. The people who worked at the Miami airport are terrible. Very badly spoken bad mood. Jo help fight with people I saw more than 5 people being insulting. Ask why and they said they were terrible.

Pablo Jose | Sep 25, 2018
Martha Patricia Jiménez Beltran | Sep 25, 2018

It's very weird. Green Motion. It does not have offices at the airport. It is a rental car near the airport. I had a good experience.

Hi,, I'm interesting in making booking for May. I wanted to ask if my Nicaragua issue driving license is accepted. I've book before and it wasn't a problem just want to be 100% sure. Best Regards Andrew Hebbert Costumer

Andrew Hebbert | Sep 25, 2018
ismail schreuder | Sep 25, 2018

According to my research done, as long as its in english and valid u good to go. If its in a different language that they dont understand u will encounter problems

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Is it possible to travel in Florida?

Claudia Teper | Sep 25, 2017
Dan Cooper | Sep 25, 2017

Yes

What is the situation of the city? We have to arrive on 18.9

Claudia Teper | Sep 25, 2017
Bas van Stekelenburg | Sep 25, 2018

It's possible to drive

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