Comfort Inn & Suites Omaha Central

Naomi H

Front desk staff was rude. Check in lady did not explain any of the meal or pool times, did not explain how to get to our room, and was generally just very quick to rush me away. At check out I had to wait at the desk for the staff to check his personal cellphone before turning attention to me. The elevators are very outdated and the doors almost squished my son as he was walking on. The parking lot and entry way was filthy... almost seemed as if a party was held there and all the trash was just left laying around. The hotel room itself was fairly clean, but definitely needs some updating. The tub finish was chipped off a lot and the walls had chunks missing. Just a lot of wear and tear. The hotel was close to the zoo and other attractions, which was nice. But I would not stay at this location again. I would pay more for a nicer hotel.

Nicholas Sergiwa

The front desk staff is excellent and very friendly. However I cannot give a good rating. Our room's shower had insects crawling out of the faucets and drain. It was so gross. It was worse than a $50 motel room but they charge 3 star prices. Keep your rooms cleaned of bugs!

Verified Hotel Guest

Positive: The night front desk employee was amazing! It was a simple and easy check in. I felt she was knowledgeable at doing her job. Negative: It could be nice. Needs many updates to the rooms. The elevators were questionable and signs confirmed that. The pool floor is chipped. Homeless sleeping in lounge. Just needs updates and no loitering.

Kyle Wallace

Lovely place. We got a whirlpool suite and the room was wonderful. Very spacious, split into two sides so the kids could have their own side. The pool was big and the water was warm.