TownePlace Suites by Marriott Omaha West

Sheena Edge

Booked several months ago, day of check in and keep in mind we live 6 hours from this hotel they canceled our reservation for 4 night stay.. Booked for 11u tournament as well as college world series so was going to make a vacation out of it..we now are no longer with our team room block..They did transfer us to a near by hotel that thank goodness had a room available but not to our original book meaning, no suite, no kitchen and no pull out for the kids. I did report this to corporate as well as BBB. CORPORATE office was somewhat helpful as the tried calling the hotel to get there side of the story and they hung up on them per representative that I was talking with... shows how customer service driven this hotel is..0 stars if it was an option

Stephen Fischer

The rooms look fantastic and are very clean. The hotel has a pool and small workout facility for fitness and leisure along with a dining area and some snacks for sale near the front. I stayed a short time and didn't get to try their breakfast or anything though. Location has some nearby restaurants and you can access a nearby highway, but there didn't seem like there was all that much around.

Bob Smith

Marriott has really declined, unfortunately. This TownePlace suites was more like a budget hotel. The hotel is old, the light fixtures in the bathroom have rust on them!!! The mattresses are WAY overdue for replacement. The kitchenette was not fully supplied with pots nor pans. As we wanted a pot, we had to wait for one to be brought to us from ??? The "breakfast" was minimal. Actually, wrapped muffins would have been better. Location is great but there are other options reasonably closeby, so that's where this Lifetime Gold will go next time. Sad how the Marriott chain has declined.

Grace Ng

It is a pretty clean hotel, and the lobby is very bright. My complaints are the shower curtain and the towels smell like cigarettes. I don't know if the previous guests smoke inside the room or else. It also takes forever to boil the water using the coffee pot. I have waited for an hour to try to boil the half full pot of water, but it had never boiled, so I gave up. Other than that, the hotel is nice to stay.