Cadillac Palace Theatre

Category: Performing arts theater in Chicago, Illinois

Address: 151 W Randolph St, Chicago, IL 60601, USA

Phone: +13129771700

Reviews

Roy

Aug 14, 2022

Clean , organized . Plenty of staff to keep people moving. Good show experience.

Nolan Petersen

Aug 9, 2022

A phenomenal show at the Cadillac Palace Theatre, even from the back of the house. I would have to see a show from the mezz or the orchestra seats to know if the audio quality was impacted in the balcony, but we generally could understand the words of all the actors.

Chris Geiger

Aug 9, 2022

Gorgeous old theatre!!

Albertsons

Aug 8, 2022

Never seen but I like it together for me to come home anytime, Chicago IL state street. 29 street business owner request for the whole family had reunion August coming out my Pinterest website for giving cost for me y'all can πŸ₯«πŸ₯«πŸ₯« eat it all day long around policy's days it is finish love One of those who share with me thanks πŸ™ prayer thanks πŸ™ prayer Jesus.

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Questions & Answers

Can I have a phone number for the Cadillac Theatre? Please?

carole ferguson | Sep 21, 2019
Cadillac Palace Theatre | Jan 23, 2022

There is no direct line to the venue. If you'd like to book tickets you can call 800-775-2000 or visit BroadwayInChicago.com and if you need assistance you may call our customer service department at 312-977-1702.

closest parking discount

A Google User | Sep 21, 2018
Judy Liesch | Sep 21, 2018

The lot associated with the theater that offers a discount is at lake and wells

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If I buy the ticket at the theater do I avoid the fees?

Daniel Reilly | Sep 21, 2018
Omar Zamora-Viera | Sep 21, 2019

try using hot tix

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What is the normal running time for a play

Sidney Stover jr. | Sep 21, 2018
Clark Van Halsema | Sep 21, 2018

2.5 or 3 hours depending upon intermission

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Is it handicap friendly if you have seats in the balcony?

Jill Beyster | Sep 21, 2018
Vincenzo Pasquale De Rosa | Sep 21, 2018

I recall seeing a section on the main floor that had wheel chairs. I don't see how they could make it in the balcony area unless there is some type of assistance provided.

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Is there a ladies room on the main.floor?

Patricia Fulton | Sep 21, 2018
Denise Sharpe | Sep 21, 2018

Yes there is

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Are there discounted day of show tickets at the box office?

Sally Zell | Jun 22, 2022
Marguerite Scott | Jun 22, 2022

They usually have a lottery

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is there a purse/bag restriction for the venue?

KIMBERLY KURRY | Jan 23, 2022
Marguerite Scott | Jan 23, 2022

I had a bag and they did a quick check. There was nothing offensive about it

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DO CHILDREN NEED TO BE VAXED TO ENTER

CHUCK FANTAUZZO | Dec 24, 2021
Willow Peche | Dec 24, 2021

Can I use an at home test on my toddlers?

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What’s the dress code ? :(

Antal Alatorre | Sep 20, 2020
inicis | Sep 20, 2020

It runs the gamet. There is no dress code, though most people tend to dress up a little. Though jeans and a nice shirt are fine.

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How long is Whire Christmas start to the end please?

Hayley Rubino | Sep 20, 2020
Guy Pinguino | Sep 20, 2020

2 hours and 30 minutes with an intermission.

Do they serve alcoholic drinks here?

Brittany Burge | Sep 21, 2018
B | Sep 21, 2018

Yes, expensive though!

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What time do you open the doors for the 2pm show

CIA OSS | Sep 21, 2018
Edward Schmidt | Sep 21, 2018

Usually 30 minutes, at least it was the 3 times I've been there.

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Are there other venues to get tickets besides Ticket Master?

Erika Martinez | Sep 21, 2018
Sabas β€œSuavecito” Salgado | Sep 21, 2018

I highly recommend go in person if possible to save on paying allot in "convenience charges". You pay the ticket gave value and they give you your tickets on the spot!

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I left a blue bag with a dress in row q sunday mant. Janice koch

janice koch | Sep 21, 2018
Elizabeth Scheuer-Murphy | Sep 21, 2018

These questions go to Google community. You might want to call them

How long is Beautiful?

Ken Johnson | Sep 21, 2018
Slevin74 R | Sep 21, 2018

2.5 hours with intermission. I recommend leaving as soon as the cast comes out at the end. You will get out much faster otherwise it'll can take almost 20 minutes to get outside

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Parking for Les Mis ?

Tony Pons | Sep 21, 2018
Nick Cooper | Sep 21, 2018

Use Spot Hero app. Does all the work for you!

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Any special parking instructions this Sunday, July 31st due to Lollapalooza and the Intelligentsia Bike Race?

Molly Hamer | Aug 21, 2022
Ed Perdomo | Aug 21, 2022

Get there early and find affordable parking. The local garage down the street was $53.00 for less than 4 hours.

Are masks required for My Fair Lady? Are there purse size restrictions or are see through bags required?

Helene Peterson | Jul 22, 2022
Michelle Fox | Jul 22, 2022

Yes They will do a bag search

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is there parking at the cadilac threater location

Walter Lewis | Jun 22, 2022
Samuel Robinson | Jun 22, 2022

Use Spot Hero find good parking good price.

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Where do I park that’s closest to Cadillac palace theater?

Manila Rone Wells | Jun 22, 2022
Michael Morris | Jun 22, 2022

224 W Randolph St Chicago,Β ILΒ 60606 is convenient, but beware, it can be pricey. It's right around the corner from the theater.

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Does your theater employ union workers?

Heather Simone | Mar 24, 2022
Julie Johnson | Mar 24, 2022

Absolutely. Onstage and backstage

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are the seats odd and even?

Verlane Franklin | Jan 23, 2022
Wendy Martin | Jan 23, 2022

Odd next to odd. Even next to even

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I have purchased tickets for Frozen and advanced parking thru ticketmaster. All of the tickets including the parking are indicated by 'will call' on the mobile app. I have been trying to obtain an answer from customer service and there is no help.

Nimesh Jhaveri | Jan 23, 2022
Mary Biancalana | Jan 23, 2022

You can pull up to the front of the theater and go to the will call office and get your parking pass along with your tickets. Then get back in your car and go to the parking venue.

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How does will call work

Susanne M Cassity | Jan 23, 2022
Cadillac Palace Theatre | Jan 23, 2022

If you have tickets held at will call, you'll proceed to the box office window where your tickets will be held. Please have an ID on hand that is affiliated with the name the tickets are held under.

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I purchased advance parking tickets from Ticketmaster the Cadillac palace theater - is the parking at the same location?

Kristina Dreiske | Dec 24, 2021
L G | Dec 24, 2021

Edit: I just reread u pre bought . It's not attached to the theartre fyi........ and No there is close by public self parks use spot hero for reserving and deep discounts. Beware the parking across is valet n takes forever to get your car after show. Look for self parks they r on same street

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Can I use an at home test on my 3 and 5 year old? If not…where can I take them for testing because everywhere is so packed there is a 72 hour minimum result period but the theatre asks for a negative result within that time frame

Willow Peche | Dec 24, 2021
Mike Walker | Dec 24, 2021

When we went we forgot our vaccination cards. They said there was a quick result test site around the corner. Call the theatre and see what they say. I found out cards in my photos, so we didn't need to test.

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Is the theater open for Jesus Christ Superstar this September?

Joy D. Calloway | Sep 20, 2021
Cadillac Palace Theatre | Sep 20, 2021

Jesus Christ Superstar will be at the Cadillac Palace Theatre July 19 - 31, 2022. Details can be found here https://www.broadwayinchicago.com/show/jesus-christ-superstar/

Where is there parking??

Running Cross | Sep 20, 2020
inicis | Sep 20, 2020

Use Spothero for a good parking rate.

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Does the Cadillac Palace Theatre have any handicapped parking? We will have a wheelchair, and I cannot get a hold of anyone at the actual theater to ask. Would the Lake Wells Self Park be too far for a wheelchair? Thanks!

Rude Family | Sep 20, 2020
Rosy Melgar | Sep 20, 2020

Lake and wells parking is one block away from the theater. I don't think the theater itself has any parking.

How long in the Broadway in Chicago Once on This Island

Renee Holland | Sep 20, 2020
Robert Radford | Sep 20, 2020

The show is now selling tickets for 1/21/20 thru 1/21/22, online.

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What is the run time for White Christmas?

Diane Flynn | Sep 20, 2020
Jody M Santos | Sep 20, 2020

Dec 10 thru the 15 Diane Flynn

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Is the Cadillac theater near Madison st

Lori Spivey | Sep 21, 2019
Bernadette McGee | Sep 21, 2019

It on Washington street one block north of Madison

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Where to eat near?

Mary Keys | Sep 21, 2019
Brandon Barton | Sep 21, 2019

Remingtons

Parking garage is too far. Hadicap or valet parking available??

Victoria Halstead | Sep 21, 2019
F Smith | Sep 21, 2019

I did not see a valet. I would call the theatre.

Why box office of Cadilac Palace theater is closed

Alla Arutcheva | Sep 21, 2019
DontΓ© Evans | Sep 21, 2019

Because you can get the tix online. They typically only open a few hours before shosw

What is curtain time for "Toottsie" on Saturday, Oct. 6?

Wendy H. | Sep 21, 2019
Lee Mickus | Sep 21, 2019

2 PM and 8 PM don't be late do not seat once show starts

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What time does the box office open?

Lutonia Laurent | Sep 21, 2019
Ellie Humphrys | Sep 21, 2019

The Box Office opens every morning at 10AM, 11AM on Sundays.

Is there a loop coil for people with hearing aids?

A Google User | Sep 21, 2019
Ellie Humphrys | Sep 21, 2019

Assisted hearing headsets are available for free of charge at the Coat Check.

How long is Tootsie?

Nancy Bucelluni | Sep 21, 2018
Don Bell | Sep 21, 2018

First show was about 2.5 hours with a 15 minute intermission. I think they may cut a little time off since it is still in previews. It is a really good show.

What is the performance for this evening?????

κΉ€μž¬κ΄€ | Sep 21, 2018
Carey Rehm | Sep 21, 2018

Can anyone translate the question so we can try to give an answer?

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Are there seeats available for 2:00 preformance

Sheri Alpert | Sep 21, 2018
Heather Fugate | Sep 21, 2018

Check the web.

Are row T balcony right seats ok? Will i be able to see

Virginette Fitzpatrick | Sep 21, 2018
George Luft | Sep 21, 2018

Yes, those will give you a clear view

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Does anybody know how long is a Waitress show(with intermission)?

Tanya β€œTatyana” K | Sep 21, 2018
Yolanda Jimenez | Sep 21, 2018

just short of 2 1/2 hrs

Is there an elevator.

Yvonne Lewis | Sep 21, 2018
Mikhail Amos | Sep 21, 2018

Yes there is.

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what is the dress for a matinee?

Lynne Heidelbauer | Sep 21, 2018
Michael Hastings | Sep 21, 2018

Frumpy midwestern, it's a tourist spot so pretty much anything goes

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When will tickets for Fiddler be available for sale? Thank you!

The Sparrow | Sep 21, 2018
Ellie Humphrys | Sep 21, 2018

Individual ticket sales typically start 6-8 weeks before the performance. You'll likely have to wait until the Fall in this case.

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Is the seating in the balcony OK? Some balcony seats in older theaters are so steep, it feels like you're on the edge of a cliff.

Jane Hasenberg | Sep 21, 2018
Judy Liesch | Sep 21, 2018

I found the balcony seating to be very comfortable

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Best parking available

John Kapec | Sep 21, 2018
Hanan P | Sep 21, 2018

Lake wells self park. There is about 6 self park garages within a block or two walking distance.

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Do you have parking space

Salvador Zaldivar | Sep 21, 2018
Vincenzo Pasquale De Rosa | Sep 21, 2018

We took the Metra and walked the few blocks.

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How much cheaper are tickets at box office than online

jimmy Rivera | Sep 21, 2018
Jonah Lefholtz | Sep 21, 2018

ticket master fees are usually at least $10 a ticket.

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Hello! Is valet parking available? Cost?

Ana Encarnacion | Sep 21, 2018
Tim Feuerborn | Sep 21, 2018

You can try SpotHero or Parking Whiz to find cheap parking nearby.

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Is there a coat check?

Luka Filippo | Sep 21, 2018
Aleksandra Matyja | Sep 21, 2018

Yes

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Where can I drop a group off for the Cadillac Palace Theatre? I will be driving a motorcoach bus.Thanks

lee barber | Sep 21, 2018
Jeff C. | Sep 21, 2018

Hello Lee, Roland and Greg are correct.

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what time does the show end

Tim Tiernan | Sep 21, 2018
Jeff C. | Sep 21, 2018

It really depends on the show and if there is an intermission. If you really need to know just call the theater.

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Today's box office hours?

Bob Hanson | Sep 21, 2018
Tim Feuerborn | Sep 21, 2018

Monday 10:00am – 6:00pm Tuesday 10:00am – 7:30pm Wednesday 10:00am – 7:30pm Thursday 10:00am – 7:30pm Friday 10:00am – 7:30pm Saturday 10:00am – 8:00pm Sunday 11:00am – 4:00pm

Is tonight's show still on? I ask because of the weather.

Quin Ryan | Sep 21, 2018
Elizabeth Scheuer-Murphy | Sep 21, 2018

You should contact the theater. You should inquire about getting a raincheck or refund if they choose to go on and you don't want to drive in this weather

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Whaf restaurants would you recommend prior to the show?

Cary Brinkley | Sep 21, 2018
Jennie Steil | Sep 21, 2018

Coco Pazzo

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How long does the show go? Trying to plan transportation to and from the theatre

George Malek | Sep 21, 2018
ramchandra gupta | Sep 21, 2018

Sorry, No Idea.

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If I bought tickets thru Stub hub, do I need to print them or can I show confirmation from my phone?

Tim Walsh | Sep 21, 2018
j Sch | Sep 21, 2018

Wont hurt to have a paper copy, just in case!

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What types of technology are available for the hearing impaired?

Jonathan Mintz | Sep 21, 2018
Jim D | Sep 21, 2018

They have headphone devices in the lower level in the coatroom, near the bathrooms

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What's the view from Dress Circle right or left?

John Joseph Peter Carney | Sep 21, 2018
Anthony Tabion | Sep 21, 2018

The is the first balcony area. My experience with this area is the incline is very flat. You view can easily be blocked by taller heads. Also the closer you are to the stage the more you view will be obstructed.

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Place to eat?

Anna Pisula-Idstein | Sep 21, 2018
Barb Pohl | Sep 21, 2018

Crepe Bistro on Wells only 1-1/2 blocks away

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What seats are available at a discount for theater week? I would like to come Feb. 14, for one. I have a bad right leg that don't bend.

D'Monda Miles - 5P1PB | Sep 21, 2018
Kelly Pavlik | Sep 21, 2018

Cadillac Palace box office is best for answers to these types of needs.

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What time do the doors open for the 7:30 show?

Allyson Kaczmarek | Sep 21, 2018
Rosalind Cummings-Yeates | Sep 21, 2018

The doors are open by 6 for tickets and the lobby. The actual theater doors don't open until abot 15 minutes before the show starts.

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How far is the caddilac theatre from the south shore line

Ernesto Suarez | Sep 21, 2018
Jack McKernan | Sep 21, 2018

I agree with the 20-25ish minute walk time. You can also get to the Chicago Pedway system through the City of Chicago building just east of the theatre. It'll take you underground all the way to Millennium station. It's a bit confusing to navigate, but might be a good option to stay out of the cold.

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Dow the box office open at 11a in Sunday’s, January 2018?

Darcy Rogers | Sep 21, 2018
Marlene Konley | Sep 21, 2018

Can buy tickets at door

Is there a nice hotel really close like walking distance to the theatre?

Cheryl Foertsch | Sep 21, 2018
Martha Geppert | Sep 21, 2018

The Hotel Allegro is next door. The others mentioned are all at least 5 blocks away and more.

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Is there a place to sit down in the lobby?

Suzi Scott | Sep 21, 2018
Nick Semar | Sep 21, 2018

There may be some scattered chairs by the doors of the theater but not many. Doors to lobby open 45min before the show but the theater doesn't open until 30min before show time. I recommend getting there closer to the 30min mark.

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What time do doors open for a 2:00 show?

Suzi Scott | Sep 21, 2018
Theodore Mall | Sep 21, 2018

Usually about an hour earlier.

Going with a handcapped person. I understand doors open 30 minutes before but can u get in the building before and just not into the theatre?

Naomi Townsend | Sep 21, 2018
Nick Semar | Sep 21, 2018

Lobby doors open 45min before show time. Theater doors 30min. For accessible seats you won't want to be there anymore than 30min early as they will no be able to actually seat you yet.

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If you need to change tickets for another day, who do we contact?

Mary Lee Debb | Sep 21, 2018
Allison Goldsmith | Sep 21, 2018

Call Broadway in chicago directly # on your tickets you must do. Before day of show show

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When do the doors open before a performance

Lynn Rohrscheib | Sep 21, 2018
Steve Ray | Sep 21, 2018

About 30 min before

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How long is matinee performance of White Christmas

Gail Braze | Sep 21, 2018
Jim Byrne | Sep 21, 2018

2 1/2 hours, with an intermission.

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Restaurants near Cadillac?

Fran Stott | Sep 21, 2018
Theodore Mall | Sep 21, 2018

Randolph Tavern is almost right across the street. There are many more..just about any cuisine you want as well as price range.

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When is the theater box office open?

Brain Perryman | Sep 21, 2018
EBob Now | Sep 21, 2018

They change weekly. Through Nov 5th the box office hours for the Cadillac Palace Theatre: 151 W. Randolph, are: Monday 10:00am – 6:00pm Tuesday 10:00am – 6:00pm Wednesday 10:00am – 7:30pm Thursday 10:00am – 7:30pm Friday 10:00am – 7:30pm Saturday 10:00am – 8:00pm Sunday 11:00am – 7:30pm

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Is there a cta train near the theater

LILIVI CORDERO | Sep 21, 2018
Ricardo Jimenez Jimenez | Sep 21, 2018

Yes, access to public transportation is within a few blocks of Cadillac Theater.

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Is this place open 24 hours

Gale Miller | Sep 21, 2018
Theodore Mall | Sep 21, 2018

No, only when a show is on.

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What are some nearby restaurants?

Richard Krause | Sep 21, 2018
Theodore Mall | Sep 21, 2018

Randolph Tavern

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Dress circle seats vs second balcony?

Smith Mt. AAUW | Sep 21, 2018
Traci Phillips | Sep 21, 2018

Dress circle but be aware that the theatre has some seats that are limited view, side view. When you purchase tickets online through ticketmaster, make sure you pay attention to that. I have sat in loge too which are actually good seats as well.

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How long is this performance

Dianne Johnson | Sep 21, 2018
Theodore Mall | Sep 21, 2018

Which performance? It depends on the show 2.5 to 3 hours.

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Hiw close is it from south shore station

Geraldine Graves | Sep 21, 2017
Maria β€œMom” S | Sep 21, 2018

The South Shore Randolph station is 5 city blocks away. And a Brisk Pace that's about 10 minutes. Taking your time just over 15. I use a cane and have mobility issues and I was able to make it to the train in 15 minutes.

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Never been here. Where r the best seats .bringing kids

Cindi Sullivan | Sep 21, 2017
Richard Nedwed | Sep 21, 2019

I don't recommend taking children to this place. My 2 year old and I we're verbally abused by staff and patrons before being kicked out all together.

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Where to get dinner by theatre?

Jim Griebe | Sep 21, 2017
Theodore Mall | Sep 21, 2018

Lots of places, for example Randolph Tavern.

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Can I purchase tickets right here at the Cadillac Theater

Sharon Robinson | Sep 21, 2017
Katrina Aiello | Sep 21, 2018

yes! rush tickets are $25

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