Desert Hope Treatment Center

Category: Addiction treatment center in Las Vegas, Nevada

Address: 2465 E Twain Ave, Las Vegas, NV 89121, USA

Phone: +17028743798

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Scott Murray

Sep 15, 2022

I love and miss every one there they got me sober and to feel better about my self I just hit two months sober on the 6th of this month

cory Williamson

Sep 14, 2022

Maybe a good place to detox cause it’s nice and clean, however the treatment is subpar at least. Got nothing from the classes. And their aftercare program is a joke. It’s more like a prison halfway or something in the hood with security guards.They say that 14 days is the average stay there. I can see why. Much better treatment facilities Available.

daisy

Sep 14, 2022

was very understaffed and i did not see my therapist or my case manager for the first 9 days i was there and had to beg to receive services that my insurance was paying for. however the therapists were always helpful and caring especially erik and dave. brittany in the business office was horrible to deal with and extremely unprofessional with the comments she made to me. also while i was there on multiple occasions a man would walk into my room while i was sleeping and stare at me.

Hassan Vargas-Tobon

Sep 8, 2022

I am the brother of the patient, and the one who is paying the bills for his treatment. I do not feel like I got my money’s worth. My brother contracted COVID while at your facility, and was placed in isolation with other patients who were also positive. Not only were they not able to attend sessions, because the equipment provided was sub par, this was never addressed by the staff. There are also not enough staff members for the patient load the facility has, and even staff there encouraged my brother to speak up about it. He is planning of filing a complaint about this issue. My brother also did not receive the level of care/resources he needed to be successful after leaving treatment. Due to this failure in care, he was drinking within 24 hours of returning home, and within 6 days of returning home he totaled my mother’s car, and was arrested on a DWI. He is currently still drinking daily and has stated that he did not leave there with any resources to help him stay sober

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Questions & Answers

Do you guys accept medicaid, and do know how long the rehabilitation program is ? 30 days or 90 days I really am looking for a 3 month program

cashmer walker | Sep 18, 2018
dave 2787 | Sep 18, 2019

Cashmer, The sarcastic comments I just read to reply to your question are uncalled for. I've struggled for most of my life with addiction. It's worth a phone call to discuss options with desert hope. I detoxed here about a year ago with Medicaid. This is more of a mental health program. Most people I met had thoughts of hurting themselves or others. I was kinda like an outsider looking for help with addiction. They also didn't really have any helpful advice for what to do after the 4 days. I would recommend looking elsewhere. Westcare detox center is terrible, but the programs after are pretty good. If you are looking for a 90 day program there is a government grant that westcare gets called SAPTA. They ran out of money in may, but I believe the funding was re-establish in October. Make some phone calls

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So you accept silver summit?? And if not do you accept out of pocket patients?? And is there a payment plan If you do?

TheMsKayK | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

We accept a wide network of different insurance plans and we also offer out of pocket direct financing. Please contact our billing office at Desert Hope for specific details surrounding your individual situation.

Is treatment at Desert Hope voluntary and can I leave anytime I want?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Yes, all addiction treatment at our facility is 100% voluntary. We do not force patients to attend or to stay. We do provide counseling services for those that want to leave early or against medical advice (AMA). If you feel you or your loved one is a danger to themselves, please get help immediately. You can call your local emergency services or get help from outside resources such as the National Suicide Hotline at 1-800-273-8255 or the National Substance Abuse & Mental Health Services Administration at 1-800-662-4357.

Can some one tell me when they are allowed their phones, I need the times of the day they can use it ?

Lori Sardella | Sep 18, 2018
Samantha Kaiser | Sep 18, 2018

5: 15-7am, 5:15 pm-6:45pm, 8-9: 45

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Do.you detox people off herion, and if so how

Tracey Shaw | Sep 18, 2017
Chandler Nordmeyer | Nov 21, 2021

I would advise you go anywhere else

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How do I get admitted to rehab for drugs or alcohol?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Often, the first step in getting admitted to treatment is checking whether your insurance covers treatment at Desert Hope. You can do this by filling out the confidential online form or by calling an admissions navigator at 702-718-6168. Our admissions navigators are standing by 24/7 to guide you through the admissions process and answer any questions about treatment at Desert Hope If you lack insurance, or your insurer does not cover treatment at Desert Hope, there are other payment options that make rehab costs more manageable, like financing.

Does Desert Hope’s Las Vegas rehab facility also provide outpatient addiction treatment and sober living?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Yes, Desert Hope offers sober living and several levels of outpatient rehab, including: Partial hospitalization, where patients visit the facility 5+ days a week, for a minimum of 6 hours at a time. Intensive outpatient treatment, in which patients attend sessions at least 3 days a week for 3 hours or more per day. Standard outpatient care, which offers the most flexibility in scheduling. It is common for patients to move through different levels of addiction treatment during their time in rehab. For example, many patients start with medical detox before transferring to inpatient or outpatient rehab.

How do I get to the inpatient rehab facility?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Desert Hope Treatment Center is conveniently located less than 15 minutes away from Harry Reid International Airport. Admissions navigators can coordinate your trip for you, and even set you up with a sober escort if you request one. Sober escorts are experienced staff members that will ensure you travel safely from your home to the facility, addressing your concerns and alleviating fears along the way.

How long are inpatient rehab programs at Desert Hope?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

The ideal duration of addiction treatment (short-term rehab, month-long treatment, or long-term rehab) varies between individuals. Following inpatient treatment, patients may transfer into outpatient rehab, stay in a sober-living facility, or join a peer-support program to maintain focus on their recovery.

Does my insurance cover drug rehab at Desert Hope Treatment Center?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Most insurance plans are required to offer some form of coverage for substance abuse treatment. Learn how to use your health insurance to cover the cost of rehab today.

Can couples attend rehab together?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Yes, couples can come to our Las Vegas inpatient rehab facility together. However, they cannot share a room, as our facility is split between male and female accommodations.

I already told a staff, named Chase, that I can't afford the treatment and I don't need and wanna go to. But, he kept calling me daily from 5-10x daily. Last Fri.it was18×! Why won't he STOP? Thats HARASSMENT!

Edgar Golangco | Sep 18, 2019
Robert Ray Champion | Sep 18, 2019

Because he's afraid of what lies at the end of the road for an addict.

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Do you take nevada medicaid How ling can you stay there

Carlo DeCristofaro | Sep 18, 2018
Jeanne Terrell | Sep 17, 2020

To “owner” if you offer grants and scholarships , why did you NOT offer that to Craig after he had been mislead by your company?

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Does inpatient rehab treat co-occurring disorders as well as addiction?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

The inpatient program at Desert Hope is equipped to treat substance use disorder and other co-occurring disorders simultaneously. Comprehensive treatment for addiction and other conditions is crucial since these disorders may exacerbate each other. Co-occurring disorders that people with addiction often face include:Anxiety disorders.Depression.Bipolar disorder.Posttraumatic stress disorder (PTSD).Obsessive-compulsive disorder (OCD).

What happens if there is an emergency?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

At Desert Hope, safety is our top priority and we work to ensure the safety of all patients and staff. In the case of a natural disaster impacting the safety of our patients and staff at the facility, we will relocate or release all impacted patients to a safe location near you. During emergencies, such as hurricanes, wildfires or other natural disasters, we may stop admission to our facility. In the case of a medical emergency, we follow directions given by the patient at time of admission. We contact the primary contact for the patient if one has been provided. If no emergency contact has been provided, we follow directions given by the patient at time of admission. If you are trying to reach a loved one due to an emergency at home, you can call us directly at 702-789-6201 or you can call your loved one's cell if they currently have access to their phone.

Will someone pick me up from home, the airport, or bus station?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Yes, we can provide transportation to our Las Vegas facility for inpatient alcohol and drug rehab and, in some cases, outpatient services. Please discuss details of travel to Las Vegas and arrival times with us so we can make sure we are available to transport you.

I am curious why your program and treatment center allow " alumni " who claim to be sponsors voilate standered hippa laws and regulations regarding past clients. Seems like a lawsuit waiting to happen.

Jessie rae | Sep 18, 2019
Desert Hope Treatment Center | Sep 18, 2019

Hi Jessie, thank you for sharing your thoughts! Our alumni coordinators foster ongoing relationships with past clients of Desert Hope for continued support and connection. The sponsor-sponsee relationship is one that most patients find valuable in their ongoing recovery. We find your claims of HIPAA violations very concerning! Please reach out to us directly so that we can best address these concerns.

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Can you hold people against there will? Why are you doing so now? I believe if so shouldn't you be locked up?

Derek Carr | Sep 18, 2018
Dennis Benefiel | Sep 18, 2018

No one gets held against their will.

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How much does drug and alcohol rehab cost? How do I pay for it? Do you accept Medicaid?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

We offer a variety of ways to pay for addiction treatment. We accept many private insurance plans as well as offer options for paying out of pocket or with payment plans. You can learn more about paying for treatment here. We do not accept Medicaid or Medicare at the majority of our facilities but can work with you to set up payment plan that make addiction treatment affordable for you.

Do you accept pregnant women?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

We generally accept pregnant women who are medically stable into our addiction treatment programs; however, it is up to the discretion of facility staff.

Can you smoke?

Joni B | Sep 17, 2021
Desert Hope Treatment Center | Sep 3, 2022

Yes. Patients at Desert Hope Treatment Center may smoke in designated smoking areas.

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Can I bring my little dog to do a 30 day impatient drug treatment program?

Karyn Chappel | Sep 17, 2020
Chandler Nordmeyer | Nov 21, 2021

lol hell no you can’t

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Hi, do you guys accept straight Medicaid?

Jackniel Delgado | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

No, not at this time. However, we do have patient financing options that may work for you. Contact our billing office for more information.

Do you treat eating disorders? How long is the treatment? Also, would I have to take out my piercings being here?

Tyler Rod | Sep 18, 2018
Desert Hope Treatment Center | Sep 17, 2020

Yes, please contact us immediately as we would love the opportunity to assist in your recovery to health. As for the piercings, that’s a case by case basis depending on location etc. but not something we normally remove.

Can two people that are related go like two brothers

Jose Lozoya | Sep 18, 2018
Sage Paskell | Sep 18, 2018

Go to different programs is my suggestion the program most likely works with other programs and can take one brother and place the other brother in one of thier trusted facilities

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Can two people that are in a relationship go at the same time?

Dawn Harrington | Sep 18, 2018
MetalMike S | Sep 18, 2018

Yes i believe so but they can't stay with that person or be with them all times...

Is this a co ed center

Robin Lewis | Sep 18, 2018
Charles Price | Sep 18, 2018

Great staff 5 months and still sober

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How can I keep in contact with someone at the facility? Letters? Phone calls?

Kayla Dalon | Sep 18, 2018
Jeff Coats | Sep 18, 2018

Calls after week, and letters! They can call you, no calls in.

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How do i go about putting money on my sons account while he is in the facility

Tammy Hill | Sep 18, 2018
Joshua Harston | Sep 18, 2018

You can google desert hopes number. I know you will have to give them a debit,or cc number.call between 900-200 pacific time

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Do you offer rehab translation services or programs in languages other than English?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

We do offer translation services on as-needed basis. Some of our facilities are more likely to have a translator readily available. We are willing to work with anyone that is trying to get help with their addiction. In addition to spoken languages, we also offer ASL translation selectively. Please make sure to detail the need for a translator when speaking with us.

Is smoking allowed at your drug and alcohol rehab center?

Desert Hope Treatment Center | Aug 18, 2022
Desert Hope Treatment Center | Aug 18, 2022

Yes, all of our rehab facilities have designated smoking areas. Please be aware you will need to bring your own cigarettes in an unopened pack or carton. Your family and friends can also send you cigarettes but they must be factory-sealed packs or cartons. Please double-check the rules when you talk to our staff or during check-in.

Do u expect health care of nevada

Trina Jones | Feb 19, 2022
Desert Hope Treatment Center | Sep 3, 2022

Yes. Desert Hope Treatment Center is in network with Health Plan of Nevada's HMO and EPO plans.

Is it for men and women together or men in one place and women in one place

Tony Waldrop | Dec 21, 2021
Desert Hope Treatment Center | Sep 3, 2022

Yes; however, men and women reside in separate locations.

I have to maintain contact with work as to not lose my job. I understand it would have to be between treatment and wouldn't require too much time. Is this permitted?

Elizabeth Alfond | Sep 17, 2021
Desert Hope Treatment Center | Sep 3, 2022

Desert Hope offers various levels of treatment, including several forms of outpatient care. Depending on how much contact you need with your employer, one or more of our programs may work for you.

Do you accept Silver Summer insurance??? I NEED HELP.

Chloe Hunter | Sep 17, 2021
Desert Hope Treatment Center | Sep 3, 2022

Desert Hope Treatment Center is not currently in-network with Silver Summer Insurance. However, that does not mean that treatment is not an option. There are multiple options for paying for treatment, including financing.

Do u except blue cross 🙏🏼 I need help ASAP !! Been on meth for 7 on and off But i feel it’s taking a toll on my Heath n mind 😣😖 time for Detox 7 days and maybe a few classes to push me in the right direction what would u suggest!?

austin koval | Sep 17, 2021
Desert Hope Treatment Center | Sep 3, 2022

Desert Hope Treatment Center does accept Blue Cross Blue Shield (BCBS), but the amount of treatment insurance will cover will depend on your plan. With regard to treatment plans, only a medical professional can make a suggestion on what the right course of treatment would be. This could include detox, inpatient care, outpatient treatment, etc.

M looking for a place for my daughter she's all alone there and needs help off herion

thresia Martin | Sep 17, 2020
Kelly Ward | Sep 17, 2020

They are fully qualified to help and compassionate. Your daughter has to deeply WANT to be there. Otherwise its just a revolving door. I pray you find help for her, D.H. is amazing.

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Do you have detox?

Steve Van Hoove | Sep 17, 2020
Desert Hope Treatment Center | Sep 17, 2020

Yes, as you can imagine there are many forms of detox and many methods that are applicable per individual patient needs and medical history. To discuss your options please contact our medical team ASAP.

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I have a 23 yr old son that is deaf and needs treatment. They said they would set him up with translator. I need to know this place will have my sons best interest and not fail him.

Donna Davis | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

We have worked with many hearing impaired patients over the years and would appreciate the chance to work with your son. Nothing by the best intentions for all patients.

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Do they have a Matt program for chronic opioid abusers and pain patients?

Cindy Isham | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Yes, we have MAT programs. Please contact us immediately as we would love the opportunity to assist in your recovery to health.

Do you accept culinary?

Dee Flores | Sep 18, 2019
Doreen OConnor | Sep 18, 2019

I don't understand the question

?? About First responder program Has anyone gone

tammy Marshall | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Our first responder program "Battalion" is amazing. Video testimonials from actual patients will be posted soon. Feel free to come down for a face to face visit with our Therapists that run the program.

Has anyone ever been to this place and gone to the first responder program

tammy Marshall | Sep 18, 2019
Robert Ray Champion | Sep 18, 2019

When i went in they gave me the workbook for first responders. I did find it rather helpful to be honest. Im not ALWAYS "on duty" now. Just like with anything they will teach you at DH. If you dont use it, it wont work. There are several different techniques they can teach you for combating the PTSD that comes along with being a first responder aswell. When i went in DH was about getting clean and that there is hope and a good life if you stay clean. While the IOP program they offer after your stay at DH is really where you get down to the underlying problems of why soneone turned to drugs in the first place. And about combating those thoughts and feelings and treating the issues. And of course the big key..... STAYING CLEAN. Much love and respect for DH and AAC. This place helped me save my life. I was a methhead for 14 years .... Now i have 2 years and 3 months clean. Its a battle to save our lives. And its well worth it!

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I’m wondering if anybody knows how the first response program is

tammy Marshall | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Our first responder program "Battalion" is amazing. Video testimonials from actual patients will be posted soon. Feel free to come down for a face to face visit with our Therapists that run the program.

Hello do you take blue cross insurance ?

Iverson Phil | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Yes, we do take blue cross insurance at our Las Vegas rehab center. Please contact our billing office immediately. Happy to help!

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Do you take Cigna insurance?

Donna Linardo | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Yes! We do accept Cigna insurance at our Las Vegas treatment center. Call our billing office today to get started.

I was reading you do not take Medicare and or Medicaid? Is that correct? If so how much is the cost? And to get into Desert Hope, if it is recommended by the hospital and psychiatric doctor and case manager and case worker can you get in?

Marita Greene | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

We have numerous financial programs that work well with our patients and as they are all different I would advise you to call our business office to discuss your particular situation with them. You may admit directly without referral.

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Does desert hope accept pregnant women?

Kayla Keelan | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Yes, quite often we care for pregnant patients at our Las Vegas rehab facility. Contact our billing office to set up your recovery with us ASAP.

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Take medication this place? inpatient program?

myung cho | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Yes, medical and pharmacy and provide inpatient services. Contact us our Las Vegas treatment center for more information.

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What do they give you for detox meds? Please tell me you don't have to "Kick the Sheets" in such a beautiful bed. That would be awful. Also do you take Florida Blue?

Todd Lemaster | Sep 18, 2019
Desert Hope Treatment Center | Sep 17, 2020

Our Las Vegas rehab center offers numerous detox plans specific to you and your condition and medical history. Please contact our billing office for your insurance question and we would be happy to assist you in your recovery.

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So I can send cards and letter's after a week? What do they need spending money for?

Lori Sardella | Sep 18, 2018
J O N D O E | Sep 18, 2018

Food and cigarettes.

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Do they take people with no money, no insurance, and no doctor? I have a job, but lost my medical insurance about 3 1/2 months ago. I take abilify and lamictal and they are really expensive, and used my last refill 2 months ago.

Owen Barlow | Sep 18, 2018
Desert Hope Treatment Center | Sep 17, 2020

Without speaking to you and understanding all the possible variables it would be impossible to tell you how we would handle your situation, however if you call our business office now they will discuss all options with you.

I need to get records from 2015. Is there a good number for information to call?

Tina Roush | Sep 18, 2018
Desert Hope Treatment Center | Sep 18, 2019

Hi Tina, of course! Please email us at DesertHopeClientConcerns @ contactaac.com and we can work with you directly to retrieve whatever information you need.

As the addict is going through withdrawal is it common for your centers to want money? Also do so constantly?

Cindy Frenette | Sep 18, 2018
Cindy Frenette | Sep 18, 2018

Hmm! Not us!

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How would i get my 19 year old daughter help? Does she have to agree? She needs help and I don't know how to get it for her if she refuses

Ang “Ang” N | Sep 18, 2018
Ang “Ang” N | Sep 18, 2018

Thank you for quick reply. She's not a harm as of know. Obviously a harm to herself being on what I'm sure is meth. She is having full blown conversations of arguing, swearing, and laughing alot while talking to self. As if she has an imaginary friend. Then anxiety and sleepless nights. Seen her mix sleeping pills with liquor too I hate I'm at work all day and she home alone. So afraid I will come home to a daughter who O.d.s 😭

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