The Retreat at Vista Lake

Category: Apartment rental agency in Fort Myers, Florida

Address: 3795 Winkler Ave #111, Fort Myers, FL 33916, USA

Phone: +12395581405

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

elizabeth cornell

Aug 31, 2022

I just recently moved in and I love it here. I had a very small issue when I first moved in and it was resolved immediately! I couldn't be happier!

Jeannine Bandemer

Aug 29, 2022

I am so glad we didn't end up moving here - between the reviews and the customer service (or lack thereof) I am glad our app was rejected. I have no idea why we were rejected from this dump (thank god because we were accepted and moved into a WAYYYYY nicer residence) but in either case - we are still waiting on the refund of the app fee since June. I was told 2 different dates that the check was mailed so I am not sure what to believe and then we were blamed for the missing check because we moved. I had everything forwarded so there is no reason why we would not have received the refund *IF* it was really sent. Now I try to follow-up on the 2nd check and it's crickets. Avoid this place - it's old and out of date anyway. **Update** We finally received the refund after 2 months but it was not easy. If you want your refund - you need to push for it yourself or you'll never get it.

Steven Hernandez

Aug 21, 2022

Looking for the correct apartment is not easy. On Thursday I was a little confused on how to get to the main office and when I called gisele answered the phone and directed me to the right way. When I got to the office she assisted me with all the questions and gave me a tour of the apartment by the way it’s super clean. That’s a plus. She was so helpful literally made my experience stress-free. Thank you so much gisele. 5 star ⭐️ place.

Omar Valdivia

Aug 20, 2022

My wife and I went to find out about the apartments and Giselle Molina took great care of us, she is a very nice girl and the property looks very nice and clean.

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Questions & Answers

Do they accept Government HUD vouchers❓

Cherish Tenpenny | Sep 11, 2021
Nixson Alexis | Sep 11, 2021

Well to be honest with you I don't know?

Are small pets such as cats allowed? If so, how much would the pet deposit be?

Darrian Hall | Sep 12, 2019
T K | Sep 12, 2019

Yes and it's $350

Is smoking allowed?

Sean Dever | Sep 12, 2018
Geordan Webb | Sep 12, 2018

Yes

How do I pay my water bill

Todd Gerometta | Sep 11, 2021
Desiree Canales | Sep 11, 2021

Its added onto your rent closer to the end of the month and paid on the 1st with your rent. The water bill also gets sent to your email for a breakdown.

how much a month

Eleanor Pisano | Sep 11, 2020
Isha Ocasio | Sep 11, 2020

The lowes payment a month is around $906 + Water I pay around $1,125. I really like this place, what I don't like is the water company.... So just a "heads Up" with that 🤔

Is the community gated?

Elizabeth Rondeau | Sep 11, 2020
justin asher | Sep 11, 2020

No they installed gates but havent worked in months. They tell you theyre gpnna work and a year later theyre not operational

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Do you have yo have good credit to rent a place?

Brockton Frazier | Sep 12, 2019
Marcus Brown | Sep 12, 2019

I dont think so

How much is the average for the utilities including water and electricity

Rachel Valdes | Sep 12, 2019
Asad K | Sep 12, 2019

Too much. Water is typically about 20-30 but including sewage its about 135$ for a 2 bedroom and about 90$ for a one bedroom. FPL is anywhere from 90-120$

How much is lease

Trivonne Reid | Sep 12, 2019
Valentin M | Sep 12, 2019

Anywhere from an estimated 1000 to 1400 a month.depending on the unit and size. Call the leasing office and speak to Ashley shes wonderful. Also it's a great place to stay at.

Is there any storage available?

Susie McCarty | Sep 12, 2019
Valentin M | Sep 12, 2019

Depends on the unit. Some have a storage closet on the back patio. Other units like mine which is a loft style apartment has two floors and storage space under the stairs.

Does Sienna have any openings and do you guys work with low income

James “June bug /June” Felton | Sep 12, 2018
Yudy Beltran | Sep 12, 2018

We do have openings. We don't have Low Income programs.

How did the apartments do during the storm? Can we come home?

Cindy Petruzelli | Sep 12, 2017
Jacob Rivera | Sep 12, 2019

I’m sorry no one has answered you. Yes you can come home but, fair warning a few of our outdoor amenities are in bad shape and are needing maintenance.

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