Address: 1655 US-46, Little Falls, NJ 07424, USA
Phone: +18885441599
Sunday: Closed
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–8PM
Mz Boop
Update to previous review below. The initial experience still stands as I have never known of anyone nor have I been strung along for an entire week waiting for a car sale. However, as the sales person expressed, she did everything in her power to get my husband into a good vehicle, which was finally achieved, given the difficult credit circumstance. By the outcome of the deal the outcome was more pleasant than not. However, stringing a customer along from one day to the next is still a sour taste. The absolute worst customer service and very misleading sales information, borderline lying to retain a customer. My husband sat with them 6 days ago, at which time Natasha (sales crook) dangled a vehicle in front of him with the incentive to get a co signer. Stated she had the bank on board and just a co signer was needed, regardless of credit standing. I come in as a co signer 3 days ago, on which day it was said that it was too late and the banks took too long to get back. Mind you my credit was run through at least 5 lenders, but why do this if you supposedly have a bank on board? Brings us to today, where we been calling her since 11am, on the 3rd call about 1pm we were told that the vehicle has been sold but there is another identical make and model at another location that they are waiting to receive. It’s 5pm and still nothing. This supposed sales location is a waste of time and sound like more of a scam at best. Be cautious when approaching this location.
britt powitz
Made an appointment for much needed repair but they didn't honor the appointment, told me to drop it off for 3 days. "Our appointments are drop-off appointments." Well, no one said that when we scheduled the appointment. Go to a different Ram dealer where they will actually service your vehicle at your appointment.
Alejandro Diaz
A service that I do not recommend to anyone. Too much waiting time and the people in front answer you reluctantly
Omar Mustafa
Great place to purchase a car & Sal is a wonderful salesman and will take care of your needs. Very professional!
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The worse dealership I ever seen ..No body care there ..
I've had positive experiences with the dealership up until my last two appointments. There is a service consultant that works there is the most arrogant pompous individual I've ever come across. Vincent Mingion is the absolute worse. Treats the customers like he is doing them a favor by even talking to them. He should not be in a position to be dealing with customers. I sent an email as well as a message regarding the service I received from him and never got a call or reply back. Horrible!!!
Agreed. This place is terrible. Years ago I went in looking for a used jeep around $24k that they had on the lot. Of course it was already sold when I got there. They wanted to run my credit first thing before looking at any vehicles, which I refused. The salesman then took me to look at a brand new 60k jeep. They are clueless. I just had to walk away.
Go to a manager. Also with online sites like true car ..look it up and get the facts
All I could say is Poor Choices. A Sales Person should NEVER discuss Mechanics unless he has done it himself. You wouldn't ask a guy at a Pizza Place to give advice about Brain Surgery. Sometimes saying Nothing is better than Speaking at All.
Gotta say my experience was a complete 180 from yours.
In my personal experience two weeks ago it was crowded I didn't have appointment anyone can just walk in and sign up in the front desk, mask require like every else
If they can't solve it no one can good luck I have not had any issues with them
You're better off not buying there. You saved yourself some time , money and patience dealing with their service...worst i ever seen.
That's why you read the fine print
Ixtali, please contact the dealership at 973-339-7752 and we will be able to help you. Thank you.
If you're not Happy with them, I had an Awesome Experience with Paramus CJD when I Bought my New Dodge Ram a few months ago. They are located on Rte.4 Paramus. The Salesmans name was Warren, and the Service Dept. Is always Busy so they Must be Good.
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