Route 46 Chrysler Jeep Dodge

Category: Chrysler dealer

Address: 1655 US-46, Little Falls, NJ 07424, USA

Phone: +18885441599

Opening hours

Sunday: Closed

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–8PM

Reviews

Mz Boop

Sep 9, 2022

Update to previous review below. The initial experience still stands as I have never known of anyone nor have I been strung along for an entire week waiting for a car sale. However, as the sales person expressed, she did everything in her power to get my husband into a good vehicle, which was finally achieved, given the difficult credit circumstance. By the outcome of the deal the outcome was more pleasant than not. However, stringing a customer along from one day to the next is still a sour taste. The absolute worst customer service and very misleading sales information, borderline lying to retain a customer. My husband sat with them 6 days ago, at which time Natasha (sales crook) dangled a vehicle in front of him with the incentive to get a co signer. Stated she had the bank on board and just a co signer was needed, regardless of credit standing. I come in as a co signer 3 days ago, on which day it was said that it was too late and the banks took too long to get back. Mind you my credit was run through at least 5 lenders, but why do this if you supposedly have a bank on board? Brings us to today, where we been calling her since 11am, on the 3rd call about 1pm we were told that the vehicle has been sold but there is another identical make and model at another location that they are waiting to receive. It’s 5pm and still nothing. This supposed sales location is a waste of time and sound like more of a scam at best. Be cautious when approaching this location.

britt powitz

Sep 7, 2022

Made an appointment for much needed repair but they didn't honor the appointment, told me to drop it off for 3 days. "Our appointments are drop-off appointments." Well, no one said that when we scheduled the appointment. Go to a different Ram dealer where they will actually service your vehicle at your appointment.

Alejandro Diaz

Sep 6, 2022

A service that I do not recommend to anyone. Too much waiting time and the people in front answer you reluctantly

Omar Mustafa

Aug 30, 2022

Great place to purchase a car & Sal is a wonderful salesman and will take care of your needs. Very professional!

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Questions & Answers

Does anyone get return phone calls from this dealership? They can't wait to sell you a vehicle but then you're ignored when you need anything else.

Bill Greene | Sep 10, 2018
Sheila Smith | Sep 10, 2019

I've had positive experiences with the dealership up until my last two appointments. There is a service consultant that works there is the most arrogant pompous individual I've ever come across. Vincent Mingion is the absolute worse. Treats the customers like he is doing them a favor by even talking to them. He should not be in a position to be dealing with customers. I sent an email as well as a message regarding the service I received from him and never got a call or reply back. Horrible!!!

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Why are your salespeople so arrogant, do no answer questions truthfully, or do not know the answer themselves and need to ask another for an answer they ought to have know. Never buy at Jeep of Little Falls Rt. 36 is a joke

Edwin Muniz | Sep 10, 2019
Nirvalica | Sep 10, 2019

Agreed. This place is terrible. Years ago I went in looking for a used jeep around $24k that they had on the lot. Of course it was already sold when I got there. They wanted to run my credit first thing before looking at any vehicles, which I refused. The salesman then took me to look at a brand new 60k jeep. They are clueless. I just had to walk away.

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The price of the car was switched and increased by thousands and I didn't notice due to the distractions by the extended warrenty salesman. i feel lke I was professionally manipulated. Is there anything I can do?

John Farrell | Sep 10, 2019
Denise Egan | Sep 10, 2019

Go to a manager. Also with online sites like true car ..look it up and get the facts

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Why is it that this dealership is still standing after a lieing Sales manager (Danny Palomino)can tell a business owner its okay to drive a truck and haul a car trailer with a bad clanking noise underneath its safe when children and women could died

Bunz Lts | Sep 9, 2020
Peter Rosario | Sep 9, 2020

All I could say is Poor Choices. A Sales Person should NEVER discuss Mechanics unless he has done it himself. You wouldn't ask a guy at a Pizza Place to give advice about Brain Surgery. Sometimes saying Nothing is better than Speaking at All.

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Why does this place have to be so greedy and such scammers. they have us customers coming in to buy, which is a positive thing. But they scam in every aspect of the sales process, from hello. Stay away and take your business else where

Maurizio Percan | Sep 9, 2021
Bryon Blofstein | Sep 9, 2021

Gotta say my experience was a complete 180 from yours.

What are the Covid safety practices like here?

Anonymous | Sep 9, 2022
jorge Collado | Sep 9, 2021

In my personal experience two weeks ago it was crowded I didn't have appointment anyone can just walk in and sign up in the front desk, mask require like every else

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Do you have any cert pre owned srt8 chargers 2014 to 2016

Sal Samaad | Sep 10, 2017
Leonel Garcia | Sep 10, 2019

Yes

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Why are they selling challengers over sticker? Wow you guys lost a sale today

mark torsiello | Sep 9, 2021
Luke Majerowicz | Sep 9, 2021

You're better off not buying there. You saved yourself some time , money and patience dealing with their service...worst i ever seen.

Did your salesman forget to tell you about the HUGE sum of money due once you turn in your lease??

diamond woods | Sep 9, 2021
Jesse Napolitano | Sep 9, 2021

That's why you read the fine print

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can anyone tell me what kind of dealership fees ill be looking at when buying from them. i called to ask and they told me id only be paying for taxes, dmv and optional certification. is that true or should i expect more? if yes, then how much?

Juan Calixto | Sep 9, 2021
Route 46 Chrysler Jeep Dodge | Sep 9, 2021

Ixtali, please contact the dealership at 973-339-7752 and we will be able to help you. Thank you.

I agree. Although the sales dept was great, the service dept is the worst I have ever encountered! When you bring your car in for service you expect them to do their job. They rotated my tires and never saw two of the tires had the mesh visible!

Niki Vlasakakis | Sep 9, 2020
Peter Rosario | Sep 9, 2020

If you're not Happy with them, I had an Awesome Experience with Paramus CJD when I Bought my New Dodge Ram a few months ago. They are located on Rte.4 Paramus. The Salesmans name was Warren, and the Service Dept. Is always Busy so they Must be Good.

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