Paramount Urgent Care - Orlando

Jane Park

Nothing to say but only F word. it’s been three hours since i took the covid ANTIGEN test and results don’t come out until now which is 9:40. Could you help me with this? it’s after 7pm so I couldn’t contact you and we are still waiting for the result. my flight d-day came and still no result haha. is this comedy🤷‍♀️ you should not have said the results come out « TODAY > if its not actually today. What are you guys doing? Did you just want $100 for an antigen test? I just wasted my 3 hours and $100. No calls no email, no way to contact. this is so rude and impolite. Do not act like that Seriously.

Angela Zhou

The staff here are excellent - they have a positive attitude and they are very knowledgeable. My son injured his arm a few days ago, and not knowing whether it was a sprain or fracture, I brought him here first. We did have to wait a bit because it was quite busy, but within minutes of being called in, the nurses told us to go immediately to the ER. Based on my son’s pain levels and the appearance of the arm, they told us it is likely a fracture and that a reduction is probably required. They specifically recommended Arnold Palmer Children’s Hospital because they have all the technology and equipment designed for little kids. I appreciated this tip so much, because I honestly would have just driven down the street to one of the closer ERs on Turkey Lake which would have delayed treatment even more. The nurses sent us along with a cold pack for his arm, and they also issued a refund for the co-pay. We got to the childrens ER and sure enough, my son had a fracture and he needed surgery for the reduction. I had no idea fractures could be so complicated. Thank you ladies for your expertise and your valuable advice!

Anna Lokai

Everyone was very friendly and helpful. I was one of the last patients of the day and they were still as pleasant as ever. I was in and out in less than an hour w a prescription ready for me.

S Muss

Went to this clinic once before and was disappointed so I thought give them another chance so. I visited Turkey lake location and before checking in asked how long of a wait and receptionist told me 20 minutes. So I checked in they had me wait for more than 3 hrs. Everyone I saw checking in I heard receptionist saying it will take less than half an hour and she knew that other people were waiting for more than two hours they just trying to get as many people as possible so they can make money. Once I went inside PA told me I’m the only one working and trying to do my best when you know you only have one PA and 10 people waiting it will take more than half an hour. Be honest with people so if they don’t have three hours to wait they can go somewhere else.