Villa Veneto at Palm Valley Apartments

Category: Apartment complex in San Jose, California

Address: 350 La Strada Dr, San Jose, CA 95123, USA

Phone: +14085603354

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Jennifer Nguyen

Aug 5, 2022

Best maintenance team we've encountered by far! Martin has been our go-to guy for all maintenance questions and requests since the day we've moved in. He's always super nice, informative, and helpful. He always makes himself available, despite how busy it is and how much work he has going on, really shows he cares. We are truly grateful! Orlando has also been super nice and helpful as well. These guys really deserve a raise/bonus! Our key fob, shower and drain issues were always resolved promptly!

Andrew Meltzer

Feb 9, 2019

The property is well maintained, the apartments are spacious, the prices are reasonable, customer relations is quick to respond to inquires, and the leasing staff are fantastic. My wife and I dealt with Brian Cramer who showed us about 15+ apartments and answered all of our questions. Brian was very patient, professional, and helpful; he must have spent several hours dealing with us. If he didn't know the answer to a question, he would call or send us an email shortly after with an answer. He was great and a great asset to the company. Overall - Palm Valley (Villa Veneto) seems to be very well run and a nice place to live.

Valente V

Feb 7, 2019

Fairly nice-looking apartments, but relatively small rooms. Not all apartments are the same, so of you're planning on renting make sure you see the apartment you will be staying in. There's a lot of amenities available to residents, including a pool and free coffee at the cafe.

sebastien best

Feb 13, 2017

This is a long overdue review for this complex. This is a clean and affordable place to stay which is ran dishonestly. 1-I have a handicap which requires a service dog. Fully licensed with doctors notice and so forth. For the all year I was in the complex the management made my life hell. Complaining if my dog barked in my absence whilst I asked them not to knock at my door or put constant information underneath my door on a regular basis which of course would make my 12 pound dog bark. I was heavily discriminated against 2-There were several break-ins during the year I stayed there which made the complex fee unsafe. 3-Inspite a parking permit present on my car I was once towed in the middle of the night. My car never fit in the tiny garage so I was charged 25 dollars a month to have the right to park where i live. One night the patrol who had seen my car for a year towed me because supposedly they couldn't see my tag. Once towed I picked up the car and the towing company actually didn't charge me because they had missed the tag which was there. What a hassle! 4-Essex took over from esring in January 2017. Great. I left my apartment in excellent condition with pictures attached and extensive carpet cleaning. Everything is functional. I received my move out bill today which quotes that I owe over 5k to the complex. A- it is claimed I left my rent unpaid which you can see by the attached was (the 2 companies simply didn't communicate). How disgraceful and shady is that. B- I am being charged for a new fridge C-1500 dollars of carpet. I have of course evidence of the aforementioned facts and being a lawyer myself with a disability I will ensure to have this solved in a proper manner and if not it will end up in court. Clearly the management is trying to past on the cost of their business and upgrading their units to their former tenants which is shameful. You can see by my posts that I do not ever leave negative reviews about places but this one is more than warranted. Stay away from this place.

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Questions & Answers

What kind of apartment tours are currently available?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Villa Veneto at Palm Valley Apartments | Sep 7, 2021
Villa Veneto at Palm Valley Apartments | Sep 7, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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