Avis Car Rental

Category: Car rental agency in San Bruno, California

Address: 780 N McDonnell Rd, San Francisco, CA 94128, USA

Phone: +16508776780

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jennifer G

Jul 16, 2022

Most ridiculous rental car experience. Wait over an hour in line despite “save time and the counter a scan QR code below to check in now.” Only 3 people working. No other rental agency had lines likely this. People are at the counter for over 15-20 minutes at a time. This is saving time?? Thanks for ruining our plans, Avis. Picking up a car should not take longer than the flight itself.

Mary Pinski

Jul 14, 2022

Run, don’t walk from this rental company. We had a pre paid voucher from my travel agent. After waiting for 2 hours to reach the counter to be helped, the woman behind the counter pulled up our reservation number, but could not put in the right information. After an hour of showing our voucher, license and credit card she still refused to give us a car. She did not offer any alternatives or want to help us in any way!! She refused to speak to our agent. After an hour getting nowhere, we canceled our reservation and walked next door to National Car Rental. Valerie had us in a beautiful car within about 15 minutes! What a total waste of time!!

Kim Lord

Jul 2, 2022

If I could give minus stars I would. We have been in line for 1 hour and 40 minutes and we are not even close to being served. 1 person working counter. No one telling us how long it will be. There are so many people here I wonder if they will even have our car. Called Customer Service to see if we could cancel and get a car somewhere else. CS they could cancel but they would keep some of the few fro. The car reserved weeks ago. Avis, is it fair to make your customer wait in line so long and offer no information, no help and no compensation. My time is worth something. Im going to write a review every hour until I get out of here Just to make my time worth something.

D Klein

Jun 10, 2022

I randomly rented a car through Avis when I logged onto Costco. Avis had the best price for the SUV I wanted. Everything was smooth and easy. The only disappointment was how stripped-down the car was. Seats weren't automatic, etc but it drove fine. I would urge Avis, in the future, to include a brief visual "quick start" page for each car to help new renters quickly find the most important features. When I needed headlights, for instance, I had no clue how to find them. I normally drive a Ford SUV and was entirely unfamiliar with the Mitsubishi I rented. That would have improved the rental experience and safety. That said, I'll be happy next time if Costco assigns me to Avis. The check-in was exceptionally smooth and easy!!

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Questions & Answers

I read a lot of 1 star reviews... Did anyone take extended roadside assistance? What did it cost and was it worth it?

Evelien Delaere | Aug 8, 2022
Marcus W | Aug 31, 2022

I think it was approx. 8 dollars and it goves you piece of mind.

Can I add a second driver?

J S | Aug 8, 2022
Mike | Aug 8, 2022

Yes

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How do I talk to someone at your local SFO location? I need an simple question answered and half of your call center people can't speak English and other half can't answer a simple question.

Aawaara Gunda | May 10, 2022
Johar bros channel | Jun 9, 2022

When I was at SFO there were severely long queues there, took forever for people to get their rental cars, in the end I went with another company that was also in the same place, better communication and quick service called sixty.

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We will collect our rental car on Wednesday morning at 10am - how long does this process typically take, between Avis desk and getting your car?

Jay Max | May 10, 2022
Christopher Schultz | May 10, 2022

It’s done the escalator and to your right. Really close. Now finding your car can take a few min. If you are preffered it’s right next to it which is 1 floor down from the AirTran platform once inside.

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i am trying to reach the san Francisco branch in SFO but I am redirected to service customer in India . does anyone know a different number or email address

Royi Ben Chetrit | Apr 10, 2022
Nicholas Boccio | Apr 10, 2022

In my experience, not many airport locations allow you to call directly

Do they rent trucks one way to phx?

Irwin Lewis | Sep 7, 2021
Gail Shuttleworth | Sep 7, 2021

Pickups but not panel trucks.

Can I rent a car at the airport even if I'm not flying?

Marileth Elauria | Sep 7, 2021
Fredrick Stark | Sep 7, 2021

Absolutely. It is sometimes easier if you are getting dropped off the pick the car up make sure to download the rental car companies app on your phone. It makes for an easier experience and you can accumulate points and rewards if you sign up for their program.

Is there a shuttle from the AVIS to the SFO airport? And from SFO airport to AVIS?

Martha Carlson | Sep 7, 2020
Sal Jafar | Sep 7, 2020

Yes

Do you ever deliver cars to past customer?

Daryl Pischner | Sep 7, 2020
Stephane Maes | Sep 7, 2020

they do

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Where should I deliver a tempted car at the San Francisco airport and how do I get from there to the terminal?

Claudia Guardamagna | Sep 7, 2020
Stephane Maes | Sep 7, 2020

con airtrain. es facile follow the signs

I need to deliver a rental car today at the San Francisco Airport. Where exactly should I deliver it?

Alberto Fields | Sep 7, 2020
EYAK FINE ART Landscape Photography | Sep 7, 2020

San Francisco Inter Airport, 780 N Mc Donnelly Rd, San Francisco, CA 94128, État Unis. You have to take the train from the terminal to the rental car company

Can I get a taxi from Avis rental car return.

Tony Clark-Stewart | Sep 7, 2020
Jeff Lanska | Sep 7, 2020

Yes but there isnt taxis standing by. Your best bet would be to call a taxi or use uber.

Is it far to walk from san Francisco airport to this avis car rental place

Jim Wright | Sep 8, 2019
Steve Messana | Sep 8, 2019

You need to ride the air train to all rental car facilities.

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am 88 yrs old with a valid driver's license, can I rent a car?

l h brug | Sep 8, 2019
Itzik Ozeri | Sep 8, 2019

Hey, no idea

We want to rent a car with you but only have a Visa Debit Card. Will it be ok to pickup AND pay at drop off? No additional charges or document needed?

iris dc | Sep 8, 2019
Simon | Sep 8, 2019

You need to ask them directly, this is just a public board, however, I think you have to use a CC and, debit cards do not qualify.

does your shuttle to the terminal operate at 4am

Pam Bucholz | Sep 8, 2019
Mark Furmanik | Sep 8, 2019

Yes. 24 he. It's a air train to the rental lot and terminals

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I have hired a Ford Escape from 02 July 19 for 18 days through British Airways. Does the car come with a Satnav or do I have to hire one and if so what is the cost per day. Thanks Ken

Ken Duncan | Sep 8, 2019
Angelo Quirozze | Sep 8, 2019

You can ask at the Moment witt people on desk and change features without extra cost ... most of car have SatNav

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will san francisco airport avis be open on memorial day for us to return the car at 4am?

Roberta Bonanto | Sep 8, 2019
nick leaf | Sep 8, 2019

Yep

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Hi there do you do a package for toll roads and bridges ie the golden gate bridge and how much does it cost?

jason sharpe | Sep 8, 2019
AVINASH SHRIMALI | Sep 8, 2019

I don't think they have such an option

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Does Avis provide a shuttle from the terminal to their parking lot?

Shanghai Benny II | Sep 8, 2019
BC Zephyr | Sep 8, 2019

There's a train you can take. It's fairly easy to find, just follow maps and signage (and if that's not enough, just ask airport personnel).

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Dear Sirs, I'm writing from Italy. I would like to rent for the next July a Mini Van with 12 seats, we will travel through California, Arzona, Nevada and Utah. The question is, it's possible to drive this type of Van with IDL only ?

Mario Barbieri | Sep 8, 2019
Jonathan Seymour | Sep 8, 2019

Yes, Avis also offers 15 passenger vans, but they have very limited luggage space. You only will need a regular drivers license with an international permit, as well

Hi I rent a car at SFO few days ago , and I would like to retrun the car in Las-Vegas . it is doable ?

Shmuel Dino | Sep 8, 2019
Dave Watts | Sep 8, 2019

Yes, but you will need to notify Avis by phone before your original rental ends and you'll have to pay an additional fee.

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Is it close to the airport?

RAUL GUZMAN | Sep 8, 2018
Stuart Whitcombe | Sep 8, 2018

It's called the airtrain and it took only about 5 minutes from domestic terminal 2.

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How does drop off wo rk

Keith Paris | Sep 8, 2018
shyam krishnan | Sep 8, 2018

Fast, receiving team scans the barcode on contract and bill is provided.

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I will arrive at terminal 1, Is it possible to bring the car to the terminal 1 with a charge? If yes, How I can? If not, Can you provide me the transfer from the terminal to your office with a charge?

Hussain Al Obaidi | Sep 8, 2018
Frank Marino | Sep 8, 2018

You will just need to catch the terminal train to the rental car center, free of charge. Hope this helps.

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Can i drop my avis rental at san francisco international check in ramp.

A Google User | Sep 8, 2018
Danny Berler | Sep 8, 2018

Go along rental car return sign, second floor, just enter and avis preson will take the car, easy and simple

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Where to drop off my rental

Big Bear | Sep 8, 2018
Mia Pacey | Sep 8, 2018

Follow sing posted directions to car rental returns when you get close to the airport. Its also a location on Google maps you can set directions for.

whjat is teh sat nav address for teh rental car return at San Francisco airport....and how do you get from there to the terminal?

ralph strandmann | Sep 8, 2018
Mia Pacey | Sep 8, 2018

The address is on this page or Google car rental return San Francisco airport it'll take you to the correct place. To get to the terminal there is a mono rail that runs very frequently from the rental building.

Is it easy to get from San Fran Airport to Avis Car Rental? We do not travel often and we'll have a 4 yr old with us, so I didn't know if this was a realistic option for our family?

Aubrey McKay | Sep 8, 2018
LisaMarie Zimmerman | Sep 8, 2018

It's pretty easy. There is an air train that takes you straight to the car rental.

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