Address: 780 N McDonnell Rd, San Francisco, CA 94128, USA
Phone: +18336350431
Sunday: 6AM–11PM
Monday: 6AM–11PM
Tuesday: 6AM–11PM
Wednesday: 6AM–11PM
Thursday: 6AM–11PM
Friday: 6AM–11PM
Saturday: 6AM–11PM
Marc Miller
The service at the Airports is very satisfactory. The service an the local service centers need improvement. If I am a walk in and they don't have cars available, they shouldn't just shrug there shoulders and say they can't help you. They should get on the phone and help find you a car at another Enterprise center nearby. Or when you call the Enterprise Customer service and lease you a car on the phone and then you go to that center and the CS person say there is NO car there for that reservation. WHY DID THE PERSON ON THE PHONE MAKE THE RESERVATION if there WASN'T a car there. DO BETTER ENTERPRISE!!!!!
Cesar Brosas
I was going out of state and booked a flight/hotel/rental car package. I paid for the entire package in advance. Approximately 5 hours before departure, my flight was canceled. I was able to book another flight that would arrive 5 hours later than my original flight. I called Enterprise and informed them that I would be a few hours late picking up the rental car. They told me that if I didn't pick up the car within 30 minutes of the originally scheduled time, they would cancel and refund my rental and would have to purchase another rental with them for twice the original amount. I asked why it matters when I pick up the car, since I've already paid in full to rent it for 5 days. After asking to speak with a supervisor and waiting on hold for almost an hour, they finally agreed to hold the car for 24 hours. I'm an Enterprise member and rent cars from them often. With flight cancellations currently being quite common, it would give me more piece of mind to rent cars from another company.
John Brandenberger
The car rental pickup and drop off was simple and easy. Both attendants were courteous and helpful. Enterprise makes the car rental pickup so easy. We walked up to the attendant, she brought our car to us, she gave us directions out of the airport parking garage and off we drove. We encounter NO long waiting lines.
Bonnie Hayes
This company really knows what they're doing in terms of ease of use and lack of friction. I like that there's no waiting at a desk; just walk out to the garage, and someone with a little pad walks you over to the car, checks it out with you and you drive out. The agents are always helpful and clear. Drop off is the same. Prices have mostly been good, but I did pay $1700 for a three week rental. The cars are also better than most; I've had relatively new higher end cars like the Toyota Corolla I drove on my last trip, which had great mileage and pickup. Unlike other car rental companies, they don't gouge on the tolls, but do charge an extra fee, usually around $5, as well as the toll back to you. With other companies I've been charged as much as $25 extra per toll. I don't buy their damage waiver, preferring instead to purchase that coverage elsewhere. While Enterprise is a great company, I gave them one star off for not having a better rewards program. I've been a faithful customer but still don't get much of a break on rentals and usually don't get upgraded unless they're out of the level of car they promised me---in other words, it helps them too. I wish they rewarded customers with discounts and other perks. Other than that, I'm a faithful Enterprise customer.
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Tram is down in the evenings currently for construction Shuttle will be available if past 6pm
Yes. The rate may be a tad higher but you can pick up and drop off at different locations.
The sister companies National and Alamo Rent-A-Car will honor any Enterprise reservations up until 12am after that they are closed until 6am
Normally there is a fee as the rental is now a one way rental. If you contact them they can tell you the amount.
The rental center is far from luggage point. You better get a carte for your luggage and make the journey together. But once you get there, getting car was easy and fast.
Check your credit card they might offer insurance
If you return a car at an agency not where you picked it up, YOU WILL PAY A REDICULOUS UPCHARGE! For 5 days i pd $230 and picked up and dropped off at sfo. If i picked up at sfo and dropped off at oakland the 5 days woild have cost $900. RIP OFF!!!!
For others reading that: You have to follow "rental car return" signs and then go to the fourth floor of the parking structure.
Airport is the best if you're flying
We were able to have a rental & the vehicle we asked for right away. From arriving at the check in counter, we were leaving in our vehicle all in less then 5 minutes. I would never use any other rental company & I am a frequent traveler.
There is a monorail, right inside the terminal, directly to the rental car building.
780 N McDonnell Rd, San Francisco, CA 94128 Level 2
Yes, if you have proof that you have a departure flight out of SFO also.
Correct, there is no shuttle. You get the air train from the airport that does a loop to the other terminals, parking garage, and rental cars. There is a voiceover which informs you what is at each stop, as well as a map inside the air train
Yep
There is a light rail train you can take from rental car return to the international terminal. It is called the airtrain. It connects all terminals at San Francisco international.
We paid for return the car at the airport
You'll have to find out the phone number and just ask the guy who's at the phone, because someone has propably found it. Good luck😉
Yes, are there
I would look this up at the enterprise website
Check with your insurance carrier if you need different coverage.
There many signs, which show you the right way at the airport. You actually cant miss it😉
Grrat service and good price compare to others
For that informatiin, please visit the Enterorise car rentsl site.
Yes it is. You take the air train to the car rental area of the airport and it's there with the other rental companies.
There are signs that you follow for "Rental Car Return" which is not at any of sfo terminals. It's off site and you must take a trams train to get into sfo departure flights
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