The Pearl on Wilshire Apartments

Nayeon Lee

Its been already 4mths living here. I love everything about this place. Scarlett is the best. She's been helping me so well. She responds to the mail in a timely manner, tries her best to help residents. Last time, my food dispenser didn't work so I reported it to the management. She had the maintenance team to fix it right away. Highly recommend this apt

Me Secret

Unprofessional and rude staff. Quite a the norm with Greystar Properties. She didn’t know floorplans she didn’t listen and when asked to be contacted when a certain floor plan was available she said she couldn’t

Jake Recon

I was always here visiting my girlfriend when it was first built and the place looks nice except for the many problems you will encounter living there. Right out of the gate she would complain to me because two elevators went down and she had to walk all the way to another operational one to get to work causing her to be late a couple of times. The parking gate went down for quite some time making me as a visitor park on the street since guest parking was very limited. I wouldn't say it is the best area so you don't want to be parking way down the street at night which I had to do for awhile until the Pearl fixed the parking gate. Very inconvenient and throughout her stay which was 15 months since they make you sign for that minimum amount. Also when we would walk her Frenchie we had to use other doors at times as well to enter the complex since a bunch of them became nonoperational. Also found out that a bunch of security guards we got to know from our dog walks were fired only after months of staying there. My girlfriends' neighbors I witnessed smoking on their patio and in their rooms. She is super sensitive to smoke and I thought this was a smoking free building but the Pearl allowed it which was very infuriating. The fire alarm went off many times throughout her stay probably from the smoking right in the middle of our dinners. Also I think people must have complained because the Pearl expects you to pay absurd rent and had minimal hours on the weekend to enjoy the court yard and pool area. For all of these issues and paying so much per square foot of space I recommend looking elsewhere. About management - Chris the property manager is very arrogant and intimidates residents(I heard from others I became friends with that lived there). I looked up the property management company of the Pearl and found out that it is Greystar which would make sense since they are rated 1 star out of many reviews on the Better Business Bureau. Terrible company and treats its customers less than human. Business received an "F" rating score by the BBB. I would stay far away from this property or any Greystar properties because you may run into legal trouble and they will harass you from the reviews I read on BBB. Close to 300 complaints just on BBB which is a lot!

채봉규

My experience is only for apartment tour, but Scarlett, my leasing agent, she was impressive. She was so passionate and kind, my tour was fruitful.