National Passport Center

Category: Passport office

Address: 207 International Dr, Portsmouth, NH 03801, USA

Phone: +18774872778

Opening hours

Sunday: Closed

Monday: 7:30AM–3PM

Tuesday: 7:30AM–3PM

Wednesday: 7:30AM–3PM

Thursday: 7:30AM–3PM

Friday: 7:30AM–3PM

Saturday: Closed

Reviews

Angela LeSaux

Jul 15, 2022

I was lucky to get an appointment at this office the day before traveling. My appointment was this morning and after providing all documentation, I was able to go back 3 hours later to pick up my passport. I have never experienced a government office that was full of happy and kind people. Thank you!

Grace Evanich

Jun 29, 2022

What great people here. I sent in my passport two weeks ago then had a last minute opportunity to go on a European trip. With my trip just a week out, I secured an appointment in Detroit. The appointment was a day before my travel/I also live in Boston, so the Detroit trip was a major stress. This passport office in NH called me (I've never contacted them prior!), and noticed my trip was coming up and they expedited my passport and I got it just two days after this call! I'm so relieved and also so appreciative they went out of their way to rush my passport for my trip. Thank you.

Ashley J

Jun 3, 2022

I came here last October because there were no other appointments available for an expedited passport anywhere in the tri state area. It was NH or Michigan, and I decided on NH. It took about 2 hours to get the passport once I presented all my documents, and everyone that worked there — from the security guards to the sweet woman at the window — were absolutely amazing. I got to explore a bit of NH & Maine, and when I came back everything was set and ready to go. They answered all my questions and concerns, gave me some cool places to see, and wished me a safe trip. My niece also went there to get her passport, and they were equally as helpful and kind to her as well. Overall, great experience for an otherwise stressful situation.

Wangeci Ndirangu

May 24, 2022

I am honestly appalled at how incompetent this office is. I was promised an expedited passport (same day), and they reassured me that it would only take about two hours. I figured it was too good to be true and I was correct, because I still haven’t received my passport and nor do I expect to at this point. But it seems like compared to the other reviews, my experience was slightly better because at least they didn’t lose my birth certificate. Honestly, save yourself the stress and time by just going to Boston or literally any other location. It’s hard to tell if these people are purposefully obtuse or simply inept.

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Questions & Answers

Can anyone drop in to get a passport processed

Cathleen Dayton | Aug 24, 2018
Sarah Porter | Aug 24, 2018

Yes.

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I sent in my passport with expedited service on March 5th and was received march 6th. My travel date is March 15th. Will I receive it on time? What are my options/

Jenny Nearchou | Aug 24, 2018
cenia garcia | Aug 23, 2021

Hi. Did you get your passport on time? I’m also waiting for mine and I travel next week.

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Can I renew my passport here?

Victor Strawbridge | Aug 24, 2018
Sarah Porter | Aug 24, 2019

Yes, be appointment, or as a walk-in customer. Anyone waiting ahead of you who has an actual appointment, will take priority.

My passport expired in 2016- can it be renewed as a walk-in to the passport center?

Stephen Goessling | Aug 24, 2018
Sarah Porter | Aug 24, 2018

Yes. Walk-in's are welcome!

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My expedited passport was received by the agency on 6/24/2019. Today is 8/18/12019 and I have yet to receive my passport or a letter or a phone call from anyone. I've called 200 times, All I get is that it is processing. WTF! Please help.

Gregory Miller | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

Make an appointment at the NH Passport port center for tomorrow. They will fix it. There is an 800 telephone number to call. Otherwise walk in appointments are from 1130 to 1230 in NH.

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I sent in my passport application 3 weeks ago and it got rejected because of the quality of my picture. My trip is in less then a week. Is there anyway I can go to a different passport center and get my passport the day of?

Spencer Eagleburger | Aug 24, 2019
Renee | Aug 24, 2019

Yes, go to your nearest center and they will assist you. Call and make an appointment.

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my kids' passports will expire in 10/2019 .I would like to renew in 5/2019 when kids will be 16&17 yrs.R both parents required at appmnt?is it a renewal or new app since they will be above 15 yrs ?

Erin Helf | Aug 24, 2019
Melody Campbell | Aug 24, 2019

You will find all of your answers at www.travel.state.gov

I need a passport today.. i travel tomorrow. did my passport about 12 weeks ago but it still hasn't come in.. what can i do??? I've called and no one can help me until next week

Helen Medeiros | Sep 27, 2021
Sara O'Halloran | Sep 27, 2021

They will not take you without an appt. I live in Staten Island and had to drive to New Hampshire for my appt. Tell them it is an emergency.

Does NH center accept walk ins?

ludmila simova | Aug 23, 2021
Chris Grayson | Aug 23, 2021

No

Does anyone know a phone number or email for the New Hemisphere passport Center? this is the worst place that you passport can go and now covid is one of the excuses for not working.

Airen Bourdeth | Aug 23, 2021
Max Attison | Aug 23, 2021

The ONLY way is to call your representative(senators). I had an issue and they solved it in a day. I even sent letters to the NH center.

My passport is still in process in New Hampshire. I live in Alaska. I need to get my passport before January 31, 2020. Is there anyway to obtain my passport earlier? I have already paid the expedited services and sent my old passport.

Mary Beth Calor | Aug 23, 2020
Dave Costa | Aug 23, 2020

You can go to travel.state.gov and click on the passports link. You can check status of your application there, or you can call the National Passport Information Center at the 800 number on the website.

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I called to get an appointment because I don't have the NH REAL ID license and I NEED to get a passport to travel anywhere domestic included. I'm flying on June 28th to GA from NH... can I get an appointment to expedite the passport renewal???

Karen Goldthwaite | Aug 24, 2019
Thomas Zickell | Aug 24, 2019

If you don’t have a government issued ID or driver or not you understand that a birth certificate is required When you say you don’t have a “NH REAL ID license” do you mean you have one somewhere else?

Will they FedEx a passport in emergency situations?

Rebekah Rayo | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

Yes. You have to come into the ports mouth office and they can Fed Ex.

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Is Passport Office OPEN as usual during 2019 Govt Shutdown ? TY

Anthony Allen | Aug 24, 2019
Dave Costa | Aug 24, 2019

So far, yes.

Is this week walk-in days when you can get a ten dollar ID card to match current passport. Other doumentation needed like birth cerificate, ss card, etc? Do they takechecks or credit cards?

Nancy Reiss | Aug 24, 2018
Sarah Porter | Aug 24, 2018

At the Portsmouth, NH location, the following forms of payment are accepted: EXACT cash, personal checks, US based money orders, and Credit/Debit cards

Where is the best online site to renew my passport?

Walter Marria Jr | Aug 16, 2022
Andres Emilio Soto | Aug 16, 2022

Call the free number, there isn't an online service to renew. You can fill out the application online, and still have to mail it in with all application steps

Do I have to give up my current passport to get a new one

Douglas Peterson | Aug 2, 2022
Mohamed Alli | Aug 16, 2022

Great people work here. Very helpful and nice 👍

what is the.price for renewal

Kiril Roianov | Jul 26, 2022
Unknown “Rock The Peter” YHWY | Jul 26, 2022

For USA Citizens $100 For Immigrants by Green-card $1000

what is the fee for an expidated passport renewal

Susan La Pittus | Jul 24, 2022
Frances Flanders-Lange | Jul 24, 2022

$60.00 and 18.32 for postage

My application for a new passport is in process. I thought it was lost and filed a DS 64 doc. Today I found my passport under some documents in a desk. I am supposed to travel this 7/8. Can I use my found passport to travel abroad this Friday.

Jeffrey Oakes | Jul 24, 2022
Kyle Provencher | Jul 24, 2022

I think you can if its less than 10 years old

I JUST BECAME U.S CITIZENS COUPLE OF DAYS AGO. AND I AM TRAVELLING TO NIGERIA WITH MY NIGERIA PASSPORT BUT MY U.S PASSPORT IS STILL PROCESSING. PLEASE WHAT SHOULD I DO?

camly baloo | Jul 24, 2022
M Foster | Jul 24, 2022

You now have what is called "dual citizenship" you can still travel on your Nigerian passport you just won't be allotted the benefits of the US citizenship this time around. You will have to enter as a non citizen as you will not be utilizing your new US citizenship (using the US passport). Travel is still possible though.

June 22'. Are renewed passport applicants receiving their passports within the 8-11 wk time frame? The offices are extremely busy, I am concerned that my child's passport won't arrive on time for his travels. Any input on this would help!

Natalie Cushman | Jul 24, 2022
ALo | Jul 24, 2022

I was warned that they weren't. If you were at all concerned I would try to go for the expedited service.

What required to have uspassport the someday

Bernard Muhire | Jun 24, 2022
Elizabeth Tineo | Jun 24, 2022

You need an appointment, a flight confirmation within the 2 weeks og booking appointment. But the appt. Is given within the 5 days of flight. You will also need the passport pictures, new application filled out for children and/or renewal application for adult. Along with that, proper documentation, unexpired ID, old passports, birth certificates for children and also be able to pay on the spot! If you look on the website all of the details are listed.

Can I visit Boston MA or Portsmouth NH passport offices without an appointment to obtain passport that was requested 8 weeks ago that still shows as in process

Toni Stephenson | Jun 24, 2022
Tyla Winter | Jul 24, 2022

No you need an appointment

Taking walk ins a this time?

M I | Jun 24, 2022
Lisette Fernandez | Jul 24, 2022

No

i applied for my passport and they asking for proof of my name. Do I have to bring in the people or can I just get the paper work notarzied

Suszanne williams-brown | May 25, 2022
Pierre AGl | May 25, 2022

You should receive a letter if applied at a post office. U need to call the national passport agency , give them your reference number, they will help you more and tell you what documents you need, ( birth certificate, , social security card , driver license etc ) And you have an appointment at an agency you should receive an email, with all the documents you need to bring for your appointment,

Can you get a passport the same day if you are going right to the Portsmouth office

Michele Cormier | May 25, 2022
Esteban Morales | May 25, 2022

You have to have an appointment if you are traveling within 20 days.

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how do i talk to someone on the phone

Glenn Rodomista | Apr 25, 2022
simone gold | Apr 25, 2022

You can call them directly and you will get someone to speak to

When you renew your passport are you supposed to get the old one back?

Kathy Northcutt | Apr 25, 2022
Paul Perkins Sr | Apr 25, 2022

yes if there is no damage to it.

Do we need to make appointment ahead ???

Edwin Den | Mar 26, 2022
Edwin Den | Mar 26, 2022

If I want to make an appointment at that exact passport agency, which number should I call

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how long will it take my passport to be out,i did it on 8-11-2021

Juliet Nworah | Nov 26, 2021
Tony Tillman | Nov 26, 2021

If there's no delays, you're looking at up to 18 weeks for routine and 12 weeks expedite

Are they currently accepting walk in?

Jenifer Michele | Nov 26, 2021
Tony Tillman | Nov 26, 2021

No, only life/death or appointments

My passport will be 15 yrs old in 4 days. If I overnight it and it is received tomorrow, will they renew it?

Sherry Pierce | Oct 27, 2021
Peggy Tipton | Oct 27, 2021

If I were you, I would make an appointment at your nearest acceptance facility, as long as the appointment can be within 4 days. It would not make the timeframe at this point even if you overnighted it to NPC.

My passport application has been at the post office since August 9 1 week ready for pickup do you not get mail daily. Thx

Jerry Guimond | Aug 23, 2021
Jerry Guimond | Aug 23, 2021

Weird thanks for the info

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What happens when application was returned because writing was too light even using a black pen.

Jaclyn cook | Aug 23, 2021
Gustavo Cerda | Aug 23, 2021

Last time that happened to me ..it ment that i didn't fill up all the questions. Also send your expired passport and the new pictures you're going to use.,, i hope this helps

How do we make an appointment to renew our passports?

Karen Madden | Aug 23, 2021
Mark Rosedale | Aug 23, 2021

I did the same making an appointment online. Note that appointments can drop in at anytime. I ended up booking mine at 5 am. When I went there were some people standing in line for walk in appointments. It's unclear how successful they were but I think some of them got in. Someone else would have to cancel or not show for that to work.

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Has anyone had any luck getting someone from the actual location on the phone who can tell them what is going on with their passport? What number did you call?

Molly Rattigan | Aug 23, 2021
Molly Rattigan | Aug 23, 2021

The 800 number is just the customer service center. They have no access to the application to tell me why they've had mine over 6 weeks with no information when I paid for expedited. I need to talk to someone who can help me. I'm devastated right now.

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How long does it take to get a passport renewal if I go to the office in Portsmouth? I have a valid passport that expired last March, 2020. they told me in York, ME that it would be 10-18 months.

Maureen Clayton | Aug 23, 2021
Mark Rosedale | Aug 23, 2021

They can do it on site but you must be traveling within 3 days of the appointment and appointments are extremely difficult to get due to very high demand. You can also only book 10 days out at a time. If you can send it in and wait the 18 months great, if not you'll need some luck to get an appointment.

I was told that my passport is in new Hampshire it s says proxessingi leave on the 12th of July what should I do it's my grandfather funeral

Sharette Hall | Aug 23, 2021
Ana Abreu | Aug 23, 2021

You should call and make an emergency appointment. Unfortunately the safest location for you is New Hampshire because they already have your documents. We did that and got our passport in a couple of hours.

can i drop in to pick up my passport?

Lucy Vieira | Aug 23, 2021
Ana Abreu | Aug 23, 2021

They won't let you in without an appointment

How long I will get my child's passport

Rodriguez team | Aug 23, 2021
Hector Rojas | Aug 23, 2021

4-6 weeks they are saying .. but if u go to a passport center on emergency appt, then same day.. You will need proof of emergency as well as proof of citizenship if not already one. If so then proof of i.d.

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I gave my passport and other 5 passports of my family for renewal. On 2nd june 2021 still the status is IN PROGRESS. When will i get my passport. Please guide

fatima butt | Aug 23, 2021
Ana Abreu | Aug 23, 2021

If you have travel plans I suggest scheduling an appointment because everything is backed up because of Covid. I sent mine back in May and I had to schedule an appointment to get it in person because we had travel plans.

I am leaving Massachusetts to travel on Nicaragua on June 29. less than 2 weeks. I Cannot find my passport. Can I come in and get a replacement passport

Mona Scott | Aug 23, 2021
Eder Palacios | Aug 23, 2021

At the moment it's very difficult to get a hold of the passport agencies but you can always try

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Has anyone showed up with out appointment at this agency? I have sent passport expedited for an emergency week and passport has taken over almost 2 months.

Erick Sorto | Aug 23, 2021
Dyjean Young-Brown | Aug 23, 2021

I applied 2months ago paid to have both mines and my grandson passport I also paid extra for it to come received mines but not hi have called the last past 3weeks online 24/7about his no response.The said part is I leave Saturday 31and have to leave him behind because I can't get answers

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my husband's passport is at your site. He applied and paid for an expedited passport renewal in April. We are supposed to leave Saturday. Can you help me get it? Desperate.

shannon sanders | Aug 23, 2021
Brian Veilleux | Aug 23, 2021

I've been working on the roof and it is appointment only plus all of New England is using this passport center good luck

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I loss my daughter passport i been calling every day the line always busy i don't know what to do

wismide Cadet | Aug 23, 2021
Eder Palacios | Aug 23, 2021

I asked about this when I called and they told me it's because they're so backed up with callers. Unfortunately the only solution is to keep calling and hope you get in. I found success calling as soon as they opened, which is at 8 am EST. Hope your situation gets resolved!

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the national passport agency has had my passport since february 2021 how do I make that agency hurry up it has been 15 weeks i had to change my international travel plans 3 times already

Lori rolinski ATT | Aug 23, 2021
Pete Brown | Aug 23, 2021

Unfortunately, sounds like they don't want you to leave the country my friend.

I know its appointment only and its super hard to get one but are they allowing walk-ins? Traveling 5/22.

Estelle Delcid | Aug 23, 2021
Jake Smith | Aug 23, 2021

Nope, just keep trying the website and hope

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Are walk ins available even with pandemic ?

Elizabeth Hernandez | Aug 23, 2021
Jake Smith | Aug 23, 2021

Not at this time

Hello. My application is in the pending status. I would like to book my flight. Is it possible to get the new passport number if I call so I can book?

yoli funderburk | Aug 23, 2021
kcooper2001 | Aug 23, 2021

No

can i walk in and get my passport renewed?

felipe guimaraes | Aug 23, 2021
Brok-Alan Griffith | Aug 23, 2021

I wouldn't recommend it, they are requiring appointments, but I have seen them take the occasional walk-in. I'd say you'd probably have to get lucky to do a walk-in right now, but if you have no other options - its worth a shot.

I am wondering if you have a passport appt at this agency for travel within 72 hours do they give it to you that same day?

Kalene Griffin | Aug 23, 2021
Lily Perez | Aug 23, 2021

They make you switch your flight sometimes. They made me switch my flight to a later time and I went the same day I was flying.

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my passport expires in October 2021. How soon can I renew my passport?

Bill Smith | Aug 23, 2021
Anastasia Mentor | Aug 23, 2021

If I were you I would renew it now just to be on the safe side. Because the way the system is looking it will take a while.

Is this a full service facility? Do you take the pictures?

Gary Davis | Aug 23, 2021
Obomwan Edebiri | Aug 23, 2021

You don't take pictures. You should bring 2 passport photographs taken in cvs or walgreens. Fyi, This and other locations will see you by appointment only.

Are they open now for walk-ins?

Rhonda Sposato | Aug 23, 2021
Ramon Chalas | Aug 23, 2021

No it is by appointment

I got a letter saying my birth place doesn’t match and I don’t understand how the hell that’s possible! I’m renewing my passport. I called the number and no one can tell me why is doesn’t match! How are you supposed to get help!

Megan Miller | Aug 23, 2021
Butcher Drek | Aug 23, 2021

If you received a letter in regards to the Place of Birth being different on your actual BC then it means something different was written on the application even by a wrong letter, this includes if you used whiteout and/or tried to fix an error on the same application. Another thing to know is that the renewal application although is faster to get into process it will go through the same process as doing a new passport such as name check, authenticity and background check, etc... Another thing to know is that as of right now the NPC is not issuing any applications nor taking money for expedited fee, the only passports being issued is for Life/Death cases. Another thing is the number on the letter are for the National Passport Information Center (NPIC) which their only job is to direct a message directly to the National Passport Center (NPC) for further assistance, NPIC does not have access to your information or status on system, so do not believe if they speak otherwise.

I received an email about my application, And I states that I can’t reply is their a phone number or an address to send a respond letter to ?

zaid Ahmed | Aug 23, 2020
Renee | Aug 23, 2020

NPC, 207 INTERNATIONAL DR., PORTSMOUTH, NH

How can I send the passport photos?

fatou Ndiaye | Aug 23, 2020
Renee | Aug 23, 2020

By mail

Are walk in hours available if your passport application is already at the center. ? In need of the passport in two days.

Millicent Soto | Aug 23, 2020
Michelle Rowland | Aug 23, 2021

did you have any luck with this? I need my passport within 2 weeks and willing to drive up to get it if they allow it

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Trying to get my passport before my trip on July 13th. Sent in my passport and was received on April 7th. Called the 800 number and they were finally able to tell me it is in New Hampshire. Would I be able to drive directly there and put it up?

John Donnelly | Aug 23, 2020
Yomi Cabas | Aug 23, 2020

I sent the application for my first passport in an email in melboune fl and it was sent to new hampshire from march and nothing approved or arrives and the mother in law got renewal in april and already She arrived but the renovation was sent to her in Colorado. It seems that the Colorado offices are working more quickly and efficiently ... anyway, I hope that mine will soon arrive, the truth ...

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Hello, I ordered a certified copy of my birth certificate through VitalCheck. In addition to my NH state drivers license will that suffice to apply for a new passport? Please let me know. Thanks, Pete

pete caddell | Aug 23, 2020
Carly Paradis | Aug 23, 2020

Yes that is what I used as well

Is this where we go to get a first time passport?

YOLOSWAGER BONES | Aug 23, 2020
YOLOSWAGER BONES | Aug 23, 2020

Alright thank you

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Does this office do same day passport for maine residents?

The American Dream with Miss Bubba | Aug 23, 2020
Denise Huard | Aug 23, 2021

Can my husband get the passport on the same day he goes to the office. He didn’t realize that his passport expired this year and we are flying out next Wednesday

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I'm traveling to Hondorus Jan 21st do I need to make an Appt?

debi marotti | Aug 23, 2020
Renee | Aug 23, 2020

Yes

Application received on 11/29 and the expedited on 12/02 now we have travels coming up on 12/12 is there any chance it would be done? They are processing it in NH and we live in North Carolina. Do we have to drive up and get it there?

Veronika Nunley | Aug 23, 2020
Dave Costa | Aug 23, 2020

Go to travel.state.gov and find the link to check the status of your application. You can do that online or by calling The National Passport Information Center, a call center that can assist you. The phone number is on the website.

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Hi - Are you open the day after Thanksgiving?

Amy Mitchell | Aug 23, 2020
Dave Costa | Aug 23, 2020

Yes, The Passport Center will be open the day after unless the President declares it a day off, which has never been done at Thanksgiving before

Can I get a passport ID card at this location?

marjorie G | Aug 23, 2020
Sarena Frasca | Aug 23, 2020

You can order one from this location and it can take several weeks for it to get to you but they don't print them at this location. Also if you have a book you can do a ds-82 renewal application submit the book with the application in order to order the card

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Do I need an appointment

Stop Punishment Without Crime | Aug 23, 2020
Dave Costa | Aug 23, 2020

If you could get here between 5pm and 8pm this evening 09/27/19 you can walk in without an appointment. NPC is doing a passport awareness event and they're offering the extra hours for any type of service.

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Do you renew philippines passport

v1p3r rojer | Aug 23, 2020
Dave Costa | Aug 23, 2020

Sorry, but no. You would have to visit your Embassy to get your passport renewed.

i dont have any state or gpvernment I.d. i do have my apostilled and authenticates Birth Certificates . can i get my passport without photo i.d. ???

Mike Sisco | Aug 24, 2019
Dave Costa | Aug 24, 2019

Maybe. It's a lot easier if you have ID, though. Otherwise you have to bring affidavits from family members or people who have known you for a long time. They have to be notarized and include a copy of their ID, front and back. You also need to provide other means of ID, newspaper articles naming you, copies of school yearbook pages showing the yearbook and the photo page with your picture, things with your picture on them that clearly identify you. Much easier to get a State issued ID.

Hi i Sent my Application passport like 7 weeks ago I Still Haven’t Got it...My flight is in 4 days Can I just go to my nearest passport agency and They can transfer all my information because all my documes they have it????

Angelica Perez | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

No. If your local go to Passport Center at 207 International Drive Ports mouth NH. They can take care of you. Hours are 700 am to 3 pm.

My passport is due for renewal in 2019. I have in it a Chinese Visa good through 2025. Will I get that back in the new passport?

Dan Callot | Aug 24, 2019
Dave Costa | Aug 24, 2019

No. You'll get it back in your old passport. You'll have to contact the Chinese Embassy in order to find out what they need you to do. Some countries will let you bring the old passport and valid visa along with your new passport, some will give you a new visa.

I’ve expedited my son passport a month ago I’m still waiting on a call from NH about his passport and my trip is in a week. Currently there are no passports appt available I live in NY what should I do ?

Sharnelle Walker | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

Only thing is call passport number or take a trip to New,Hampshire. Make an appointment in NH.

I applied for an expedite passport on May 21, application was received on May 24th. Until now i haven't got my passport yet. Anyone knows how to contact the agency?

Moga ruke | Aug 24, 2019
Jose Paniagua | Aug 23, 2020

Are you guys open for president day?

I'm travelling in about one week and I haven't received the passport yet. I sent the paperwork, picture and my old passport on May 7. Is there a way I can visit local agency so they can transfer the information so I can get my passport asap?

Jorge Rivera | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

Yes. Make an appointment on line for the New Hampshire Passport Center.

My original photo on my passport application got rejected. I sent in a new updated picture yesterday. How long should it take for me to receive my passport now that they have a new picture? My original expedited application was sent 2 1/2 weeks ago.

Spencer Eagleburger | Aug 24, 2019
Butcher Drek | Aug 24, 2019

On NPC we are on the highest season of the Passport Center, that said if you paid for expedited fee ($60) and express mail ($16.48) you're likely looking at 1 to 2 weeks in a half give or take. Main reason for the long issuing time is that we are behind multiple days on only matching documents to files and then comes the approx. 2 days behind of doing a review to the file. Note. This approximately start cou ting down the moment we receive the envelope.

My niece gave birth to a baby one month ago & applied for baby's passport.She is departing on June 5th(flight reservation is sent). When she calls they say "passport is in process". Does she get the passport on time? No one knows?????????????

Marym Paydar | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

Call and make an appointment at new Hampshire passport center. They will take care of you.

I live in Canada and applied for renewal of my US Passport on April 5. I received confirmation it was received April 12. We have moved and we left a forwarding address with Canada Post. Will there be a problem forwarding my Passport to my son?

Jennifer Brown | Aug 24, 2019
Dave Costa | Aug 24, 2019

In the U.S.A., passports are not forwarded. They are returned to the Agency for remailing, if possible. Your best bet is to go to travel.state.gov and call the information number listed there. They can help you get the new address on the application and get the passport to the right place.

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Can I get a receipt for a passport I bought to help me verify how much it costed me?

Gavin Block | Aug 24, 2019
Butcher Drek | Aug 24, 2019

NPC does not send receipt over mail but they can if it is requested.

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If i need to get a new passport card because my old one has my married name on it can this be done at the center?

monique gowell | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

You can apply for new card but they get mailed out from another location.

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My passport has expired and I need to renew it however I cannot find my expired passport. Do I just apply for a new one?

Donna Ehrler | Aug 24, 2019
Dave Costa | Aug 24, 2019

Yes. If you don't remember your old passport info, just check the yes box (have you ever had a passport) and lost. Don't write anything else. You can find the form DS-11 and instructions on travel.state.gov

Can you get your passport photo taken there or do I need to bring those?

Britni Maine | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

You need to bring your photo. Go to rite Aid, Wal mart. No eye glasses in photo.

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My passport expires Feb 2019. Am I able to travel using it through the end of Feb or does it actually expire on Feb1?

Christine Mondelli | Aug 24, 2019
Chris Blackwell | Aug 24, 2019

The country your going too most likely has a 6 month validity requirement in order to get your entry visa

Has this happened to anyone so we paid expedite for mine and my children’s passports my children received theirs in about a week super fast but I didn’t receive mine I’m told I need to send a written statement saying why I wear a headscarf?

Krystal Worts | Aug 24, 2019
Ayisha Hunt | Aug 24, 2019

This literally just happened to me. Now I can’t sleep waiting on my passport to come and we fly in 2 days. They haven’t even mailed it. I’m so sick of them.

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My mothers passport was sent from Texas how long would the process take for it to return, she has to travel to another country ASAP.

Leti Bermudez | Aug 24, 2019
Dave Costa | Aug 24, 2019

She can track it, if it's in process already. Travel.state.gov click on Passports then look for the status link. She can also call The National Passport Information Center, number is on the same website. They can help her as well

My pass port is no longer good. I need a new one to travel in late Jan. 2019/ Feb. Should I make an appointment in the Portsmouth office soon or should I go to my local Post Office and do the process there? Will I get my new pass port back in time?

A Google User | Aug 24, 2019
Bill Dansereau | Aug 24, 2019

Go to passport office directly. I work there. You do not need an appointment. They take walk ins. We open at 800 am. Bring new pictures old passport and drivers license.

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Do you have an office in Florida?

cony cortes cony | Aug 24, 2019
Dave Costa | Aug 24, 2019

There is a Passport Agency in Miami

Can I make and where do I call to make an appointment at the Pease Tradeport location?

Elisabeth Ewing | Aug 24, 2019
Dave Costa | Aug 24, 2019

Go to travel.state.gov

Can I apply in person for a passport Card if I already have a valid and current passport?

Lori Lander | Aug 24, 2019
Aubrey Whitfield | Aug 24, 2019

Appointment only

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Why can't you make an appointment unless your travel date is with in two weeks when it can take 2 to 3 weeks to complete? And what if you are going on a cruise and you book it online what kind of proof will you show them?

LaCretia Spencer | Aug 24, 2018
Sarah Porter | Aug 24, 2019

Hi. You should be able to make an appointment, regardless of your travel date.

I have an application in process and my travel date is less than 72 hours. Is it possible I get the passport by mail before I travel?

Oyebola Ogunmola | Aug 24, 2018
Karen Mitchell | Aug 24, 2018

You should visit the office in person. Do not mail in your documents.

Hi anyone help me please I apply my passport since last yearJuly 2017 but I didn't get back my passport and my original certificate so I call thousand time information center they give me one location number it was says new Hampshire so what can I do

d T | Aug 24, 2018
d T | Aug 24, 2018

No one answer me

My initial photo sent in with my application was not good enough. I sent in a new one, is there a way to contact the Portsmouth office directly to see if they received it and check on the exact status? I called the 877 number and they couldn't help.

Kaitlin Monda | Aug 24, 2018
adeorike elegbede | Aug 24, 2018

It's best you go to the passport office directly if you really want to get things done calling on the phone won't help...they requested that I send a form which I did twice and till date There's no response as to maybe it was received or not I had to go to a passport office to sort my issues out

Do i need a picture for a passport renewal

compagnam | Aug 24, 2018
Jake Smith | Aug 23, 2021

Yes

When applying for passport renewal do I need to send in/give back my current, soon to be expired passport?

Jason Nieuweboer | Aug 24, 2018
Joudon Hope-EL | Aug 24, 2018

Yes

After my passport renewal, I didn't receive my old passport with my one active visa. What do I do. Can they mail it back overnight since I need it soon.

Rudy Rodriguez | Aug 24, 2018
Sarah Porter | Aug 24, 2018

That depends on a few different things. The Portsmouth, NH (National) Passport Center is not the only processing facility in the U.S.., so it depends on where your renewal was sent for processing. Also, if you renewed via mail, or from a post office, then your new book will ship separate from your previous book, for identity/ security reasons.

Do they have Visas too

Brandon Langley | Aug 24, 2018
Joudon Hope-EL | Aug 24, 2018

No

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