Avis Car Rental

Category: Car rental agency in San Diego, California

Address: 3355 Admiral Boland Way, San Diego, CA 92101, USA

Phone: +16196885000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

mark burton

Jul 6, 2022

I work for a company and we have to rent from Avis. The car are always dirty and not well kept no matter the city we get the car in and the reward program sucks. This trip, my check engine light came on and the car had to be switched out. I got off work at 7am after working 12 hours. Called Avis and was told to go to the Avis that was ten minutes away to change out the car. The place opened at 9am. So I stay up and I go and they don’t have any cars because they are sold out. The agent I spoke with could have checked and avoided all this. I was then told to call road side assistance which took about a hour to get all figured out and settled. I was told the car would take 4-6 hours to get to me at 1030am. The car didn’t get to me until after 9pm which resulted in me being 3-4 hours late for work. We never had this problem with National when we rented from and got nicer cars because their reward program was better and we rented so frequently. We have recommended switching back to National because this is an on going issue.

John Amat

Jul 2, 2022

Service was amazing! Happy employees. Specifically Angel at the front counter who was so kind and professional at the same time. I needed the car for a family member who passed and he was so genuinely compassionate and professional that gave me comfort from a car rental agency. Because of him I will be a Avis customer the rest of my life. I have always been a Hertz fan but Avis showed me something better.

Jess Easley

May 1, 2022

Wow! What a mess. We rented a car from Avis Car Rental. There were long wait times for literally everything. There were no good directions of where to go. There were multiple rental car companies in the same place and it wasn’t clear who worked for who. At the picked there wasn’t even a line, just a mass of people you had to push through to get attention.

Paola Garcia

Apr 29, 2022

Very bad experience… We rented a car in advance , followed all the procedures, even called their customer service for additional Info and to make sure everything was set and ready but once we got to the Avis location on San Diego Airport, they told us there were no cars available, and that we had to pay extra fees … also that we had to wait until they could find a car …. Even though we made our reservation in advance. What’s the point of going thru all of their procedures ? (because wasting time is exactly what you want to avoid ),and once you get to the place , they try to make you pay extra fees out of nowhere because they don’t have cars … who’s fault is that?! It’s definitely not the customer’s… Very disappointing experience . Awful unfriendly staff . Do yourself a huge favor and book with literally any of the other rental agencies here. There are so many better options!!!!

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Questions & Answers

Does the shuttle from the airport run 24 hours?

Jessica H | Nov 25, 2021
Freddy Carr | Dec 25, 2021

Flights don't leave 24 hours a day due to noise concerns.

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flight arrives in san diego at 11:14. is counter open after midnight?

Neal Jellison | Aug 23, 2018
Rocky LaRocco | Aug 23, 2018

Yes , a little wait that late. Less counter help.

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can I rent a car from San Diego and return in LAX airport?

Mohamed El-Assal | Apr 24, 2022
Scott Pieper | Apr 24, 2022

If there's an Avis in that location, yes..

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I am leaving for a cruise out of San Diego so I will be renting a car where I live and dropping it off in San Diego (one way rental). Which Avis would be the best for me to return to (closest, shuttle service to cruise terminal, etc).

Kim Zurn | Apr 24, 2022
Scott Pieper | Apr 24, 2022

The San Diego Avis return near the airport should work fine. Just plan ahead. It's a ways from the airport terminal, and anything else for that matter.

What are the hours that the shuttles run to and from airport

Lisa Edwards | Feb 23, 2022
Gina Theresa Colo Graham | Feb 23, 2022

24/7

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Is avis car rental on sassafras st closing down now.

Evelyn Chavelas | Jan 24, 2022
Evelyn Chavelas | Jan 24, 2022

I heard they are closing down real soon

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can I pick up a car on Sun Oct. 10th

Lorraine Baldwin | Sep 26, 2021
Jose Pozos | Sep 26, 2021

It is open 24/7 so just reserve the car the day you needed, and come pick it up. Some hours are busiest so expect to take some extra time.

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Can I rent a car with just my bank debit card

Koby Garsia | Aug 22, 2020
Jake C | Aug 22, 2020

I think they put a $200 hold plus the rental amount on debit cards. Credit cards just get charged when you bring the car back.

How I contact lost and found at the location in roland admiral location

JOSE R. JIMENEZ | Aug 22, 2020
Phyllis Fager | Aug 22, 2020

Call them

How do I speak with a Supervisor about a billing question?

Teri C. | Aug 22, 2020
Grace | Aug 22, 2020

Just call them

is there a shuttle from airport to rental site?

cs lee | Aug 23, 2019
Ankur Shrivastava | Aug 23, 2019

Yes, just cross road throught bridge from 2nd floor and there will be rental bus stop there. The bus will take you to another building where all rental companies are located.(no charge for bus)

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Is there a shuttle from San Diego cruise port to airport to pickup reserved rental car?

john bradley | Aug 23, 2019
Lisa Edwards | Feb 23, 2022

What are the hours of operation for shuttle to and from airport

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My rental is e back to San Diego at 7:30 a.m. and I would like to change that to 10:30...how do I go about taking care of that?

Joan Carpenter | Aug 23, 2019
Kelli Knapp-Gehl | Aug 23, 2019

Definitely agree with calling. I've used their website before with no problems.

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What is your cancellation policy?

Scott Stouffer | Aug 23, 2019
Gerry E | Aug 23, 2019

They have substantial information regarding their cancellation policies. I've included the link below for US based reservations: https://www.avis.com/en/customer-service/faqs/usa/reservations

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If I purchase additional insurance, can I drive the rental into Mexico?

Mike Webber | Aug 23, 2019
Marcel Jussaume | Aug 23, 2019

Last time I was there there was signs and notices about not driving in Mexico. And warnings besides rental car companies about how risky Tijuana was. Might want to also check US state department web site advisories. Call Avid and ask what the current policy status is.

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I have extended my car rental contract from SD Int'l Airport on May 5 until May 9 (to be returned to LAX). I have lost the invoice, and I need it to be submitted to my organization for reimbursement. Can you please guide me how I should proceed?

Tuna Dagli | Aug 23, 2018
Robert Mckinney | Aug 23, 2018

I believe you may be able to call and have them email you a copy.

Hi, we will return a car on saturday morning, will there be a shuttle to terminal 1 or can we walk?

Paul vd p | Aug 23, 2018
Kimberly Valles | Aug 23, 2018

There is a shuttle. Runs at regular intervals. Saturday will be a busy time so plan to be there ahead. It's not too bad but the shuttle can get crowded.

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Flying to LAX and renting car possibly through Avis but departing from San Diego airport, can I return rental car easily to Avis in San Diego?

Tracey Ruffner | Aug 23, 2018
ArulKumaran Seshadri | Aug 23, 2018

For returning rental car, drop the car at rental complex next to airport and take a shuttle bus from the complex to airport. This adds up 15 to 20 minutes to your time to airport.

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Do you have a car for 8 people? Price per day?

Susana Moretto | Aug 23, 2018
Oz Nieto (Oz) | Aug 23, 2018

I recommend you visit their website or contact them directly

If I will arrive to Cross Border location at 1am and that location is closed. If I change pick up to Airport location will you pick me up or what is your recommendation

Martin Dieck | Aug 23, 2018
Rafael Escoto | Aug 23, 2018

It depends on locations, usually in airports you can pick up and drop off cars at any time and some locations have some sort of mail box so you park the car outside and leave the keys there, but once i had to drive from San Diego to Calexico CA in the middle of the night... SD was no problem but in Calexico i left the car parked outside and then i had to go back in the morning to formally do my check out...

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