UPS Customer Center

Category: Shipping and mailing service in Pittsfield, Massachusetts

Address: 15 Downing Industrial Pkwy, Pittsfield, MA 01201, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10–11AM

Tuesday: 10–11AM

Wednesday: 10–11AM

Thursday: 10–11AM

Friday: 10–11AM

Saturday: Closed

Reviews

Wayne R

Mar 22, 2022

We had a package delivered on 3/21. The driver was talking on the phone walked up and dropped the package on our front steps. My mother walked out moments after the driver drove off with the package nowhere in site. We have ordered packages that are light weight and have a sign on our door asking for all packages to be placed on the porch. This package that was delivered was light weight and the day it was delivered we had strong winds. I’ve tried calling to report this only to get an automated message saying that I need to file a claim online.

Jason Hnatonko

Jan 20, 2022

My complaint is simple, the big brown truck is using my driveway as a turn around point and almost hitting my car at a high speed. Top that with it being a little icy and I would not be a happy camper. My driveway is not the Indianapolis Motor Speedway and my driveway is not meant for them to turn around!

James C Reynolds

Jul 2, 2021

Its a UPS depot. Nothing to tell. I had to come to pick up an important package that Mr Brown failed to deliver twice (100% their fault, left me to end of day delivery both days and did NOT show up).

Jennifer Lyon

Apr 1, 2021

This access point to UPS truly represents the absolute worse in everything. Poor customer care, they are only open ONE HOUR. They cannot do the most rudimentary services like....ship a package. They are terrible. Go anywhere else.

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Questions & Answers

Due to the inconvenience of my job I won’t be home to receive my package, is it possible to pick up a package at one of these locations (ups store or customer center)?

Kevin Otty | Aug 20, 2020
Hempress Alia | Aug 20, 2020

Yes you can pick it up at the customer center just give them a call and they will hold it you need your identification in order to retrieve the package

are you open Saturdays?

Linda Straws sell | Aug 21, 2019
jeremy gibbs | Aug 21, 2019

Yes they are

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Does ups run on memorial day?

Donald Mcmillan | Aug 21, 2018
Kevin Kirshner | Aug 21, 2018

No they're closed on Saturdays..... Won't be open again until Tuesday...... Express Weekend Delivery Services maybe available if arranged.... But no holiday service.

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Hours on December 16, 2017 ?

A Google User | Aug 21, 2018
Kevin Kirshner | Aug 21, 2018

I believe they are closed Saturdays

What time do they start delevery

tom dewey | Aug 21, 2018
Laurie Scott | Aug 21, 2018

We start today at8. Normal hours they start about 910.

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