Department of Public Social Services

Category: Department of Social Services in Los Angeles, California

Address: 1819 Charlie Sifford Dr, Los Angeles, CA 90047, USA

Phone: +13234202918

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Linda Oman

Aug 18, 2022

I wish I was sharp as I used to be, but I'm not. Perla was very helpful and very professional and helped me sort out confusion with my Medi-cal. I am grateful.

Amber Nicole

Aug 12, 2022

Absolutely a huge waste of time, we only made a trip in person because we were told we needed to to finish our SAR7 which they keep finding new things to find wrong with. We walked up to the window and the guy didn't listen to me in the slightest. I told him three times I was self employed and that we needed to sign an affidavit for my boyfriend in person because he was employed by an actual employer. We were assured twice over the phone that we could do this in person if we couldn't get ahold of the old employer (which we can't). We told him that we were told to come in person and her shrugged at me. He didn't listen to us in the slightest, it was noisy but we repeated ourselves by shouting several times only for him to cut us off and tell us completely irrelevant information. I told him that I have completed some of the steps he was telling me to complete only to be told I did it wrong and nothing was on file. The security guards were more helpful and kind than the people behind the glass.

julie rodriguez

Apr 1, 2022

The guy that answer the phone, was so rude!! No customer service skills, didnt let you finish asking question, answered with a bad attitude..best advice, "if you don't like your job resign"

Suzie Arredondo

Dec 29, 2021

I have been attempting to call for the past week and I’ve waited more than an hour and a half just to be told the system is working and to call back another time. I waited 47 minutes today and spoke to an “eligibility worker” who was entirely rude. She asked me to call back after I filled out some form which I have no idea about. I told her I had a case dispute number and she said “no there’s nothing showing here , you haven’t done nothing.” I asked her to please not hang up and help me and she said “I’ll just pass you to another case worker, I don’t see nothing” … and she put me back to hold to speak to another representative! I am outraged! This is horrible treatment. Lots of horrible workers. Shame on this woman.

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Questions & Answers

Homeless looking for emergency housing. Can the county help me today with that?

Jabari Lenard | Aug 21, 2018
Leilah Dunn | Aug 21, 2019

Yes and No. If your question is will they put you immediately into some housing situation before the rest of the 50,000+ other unsheltered individuals, answer is no. HOWEVER, you have A ONCE IN YOUR LIFETIME OPTION: THAP = Temporary Homeless Assistance Program, where you can get them to repay $60 per night of your cost to stay in hotel lodging, but you have to put the money up for the hotel and they will repay you the money on as cash on your EBT, and yes you can do it in a day if you get started early enough and you can make the two trips to the office. They will only do it once in your life, and only for 14 days, but certain circumstances will allow you to receive an additional 16 days for a total of thirty days. Most people will only qualify for the 14 day period. Inquiries about assistance available to those experiencing homelessness dial 2-1-1 for community resource advisor. Meanwhile.... start looking for a tent.

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How can I get my medi-cal number online?

Jennifer Smith | Aug 21, 2018
Ceelos Omwtofukyobitch | Aug 20, 2021

Need social security number for my benefits

Did anyone else not receive their benefits today? Mine didn't and the service number said they're having system problems. Tia

Jayce Young | Aug 21, 2018
D.J. Montalvo | Aug 21, 2018

I got my food stamps but not the cash that was supposed to be on my card

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How do you get your EBT card. With out going to the GR office

Samuel Hernandez | Aug 21, 2018
April Barnes. | Aug 20, 2020

How can I pick up my EBT card with office

Can you sign up for unemployment at this location?

Steven Merino | Aug 20, 2020
Joshua Jeffries | Aug 20, 2020

I work across the street, i did see some folks forming small lines there throughout the day from the outside of the building. I'm assuming that you can bases upon the traffic.

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How long does it take to get your ebt card after your approval

John Acre | Aug 21, 2019
Jacqueline Anne Smith | Aug 21, 2019

On the same day at the DPSS building or in the mail from the day of the application like 7=10 biisness days or on line...

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Cash n calfresh didn't show up this month Feb 1st 2018 whats goin on plz help

Nancy Moreno | Aug 21, 2018
Nichole smith (Vanilla) | Aug 20, 2020

Why my money is not on my card I did every thing on my end its they foult

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can i sign up for gr at this location

Charlesetta Ervin | Aug 21, 2019
Brent Batchelor | Aug 21, 2019

Yes, you can apply for GR at this office

I need to create a new account I need to renew my calwork

Gladys Wallace | Aug 21, 2019
bessy long | Aug 21, 2019

Go on www.dpss.lacounty.gov click on login... instead of clicking on yes login I have an account click on login and select no for account then it's going to ask you for your case number it's going to ask you for your date of birth and your ZIP code or cell phone number enter either of those then press continue in the corner of box will pop-up you press the x of that box accept the terms in the new box that opens and you should be all set to see your case and renew your case online

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What will stop a child support case

John Jones | Aug 21, 2018
Gratefully Blessed | Aug 21, 2018

All domestic violence issues.

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Lost my wallet with i.d. ebt card anx ss card. How can i getanother ebt ?

Orenthal Sanders | Aug 21, 2018
Lady Peace | Aug 21, 2018

Go to county building and tell them at front desk, they will direct you. But you have to go in

I need too feel out the QR7 form how can I get it.

Marcy Negrete | Aug 21, 2018
Barbara Hamilton | Aug 21, 2019

Can I go on line if I can how

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Are they publicly back open

Ernest Reed | Aug 20, 2021
J. Henry | Aug 20, 2021

DPSS is NOT publicly opened. All aid is done Online. If you have scheduled an appointment for DPSS 120th Street and Western Ave. you will be meeting your worker at the CLOSED FRONT GATE.

My daughter is 19 yrs old and gets cash from the DCFS office,they told her that she doesn't qualify for food stamps. Is that true or not?

Rosa Flores | Aug 21, 2019
Tamara Gamez | Aug 20, 2020

It varies. When I wasn’t working, I qualified for like 400 in food stamps and 500 in cash aid but when I was working, (still not making much), I qualified for only 65 in food stamps and 120 in cash aid. I was only making about 200-300 a month at work. Also, the welfare system is very careless. They just want to push keys on the computer and go home.

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Why am i unable to receive Cal FRESH / SNAP yes i get that im on ss and ssi BUT AFTER PAYING MY BILLS EACH MONTH being a responsible person...i due NOT HAVE ENOUGH MONEY LEFT FOR FOOD FOR EACH MONTH

Dora Tiscareno | Aug 21, 2019
Jacqueline Anne Smith-Cole | Aug 21, 2019

Actually I think you are able to get EBT CalFresh why don't you try again because I know someone that tried and they got it

Can i go to any office to turn in QA7 CORM ?

Lisa Taylor | Aug 21, 2018
Laverette Jenkins | Aug 21, 2018

I'm not sure but I think you can

When will my benefits be on my card

Billy Young | Aug 21, 2018
Khemare Safu | Aug 21, 2018

When the compuer does it

What does initials SQLMB mean

Lynnie Jordan | Aug 6, 2022
Jaquan Banks | Aug 15, 2022

I have no idea

Hi I am Lelia jones a victim of identity theft I need to know what you guys know about what going with my name there please can I get some help with this please?

Lelia Jones | Jul 21, 2022
Donald Gomez Erving | Jul 21, 2022

FYI: I'm not sure if you meant to ask the public or the department, but your question posted publicly.

What does a case manager do?

Tammy Jones | Jun 21, 2022
Nicole Jackson | Jun 21, 2022

Determine eligibility for Calworks, Calfresh, and Medical

I applied and qualified for the "Pilot" program in 2019. I never used it and I noticed that the program is back under a different name. How do I apply for the program? I'm receiving G.R. ned to appy for Cal Works/Jobs ?

Stephanie Older | Mar 23, 2022
Nicole Jackson | Mar 23, 2022

What pilot program about are you speaking about. And you can't receive GR and Calworks. If you are on GR and Pregnant , you can't apply for Calworks until your third trimester. Hopes, this helps.

What do I need to complete sar 7

Yanett Deleon | Feb 21, 2022
Manny Rojas | Feb 21, 2022

You need the sar7 sheet basically answer all questions that apply too you and either mail it or drop it at the gr office I rather take it too the office it's more effective than mailing it in from experience

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Do they fax papers for you

Louis Cody | Feb 21, 2022
Janet Ford | Feb 21, 2022

No

Is it possible to speak to a live Social Worker? I am 90 years old and in need of very low income housing for seniors. My vision is poor and searching online is confusing and difficult for me.

Octavia May | Dec 23, 2021
Krystle Whitehurst-Mitchell | Dec 23, 2021

LA Housing Dept. would be able to assist you with low income housing. DPSS has a housing program but that is for GR recipients.

I have been tyrying to apply for benefits since cal fresh since 11/01/2021 my wife is paralyzed and has stage 4 cancer. I have had to take off family paid leave and have not gotten any income yet. The county has not helped us at all.

Theresa Hunt | Dec 23, 2021
Laverette Jenkins | Dec 23, 2021

How did you apply and have you been answering your phone because we call you if you think it's spam and don't answer you miss your interview and case will be denied

How can I check on my food stamp application

Lester Brown | Oct 24, 2021
Luscious Candler | Nov 23, 2021

Call customer service

How can I edit my Calfresh after it has been approved?

TJ Nelson | Oct 24, 2021
Luscious Candler | Oct 24, 2021

Call customer service

How can I send documents

Ana Soria | Sep 24, 2021
Damien Carreker | Sep 24, 2021

Download "dpss mobile" application..once you enter in your case number/d.o.b/zip code..next page u will see case verification upload..take a picture of documents with your phone and upload the documents...or mail in...good luck

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How much can I have in my bank accounts and still qualify for Medi-Cal?

Gary Stein | Aug 20, 2021
Julissa Mojica | Aug 20, 2021

Go to the DPSS website medical program you should be able to find it there

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How do I sign up for call fresh

Craig Harvey | Aug 20, 2021
Michael Terry | Aug 20, 2021

Just go down to the office any one of them

What is the IRT?

Victor Gravatt | Aug 20, 2021
Julissa Mojica | Aug 20, 2021

When receiving calfresh, the income reporting threshold, reporting income based on household size.

I got ebt card. But i was told to wait for pin number. It is now more than a week. I have to wait longer. How long does it usually take?

L L | Aug 20, 2021
tim canine | Aug 20, 2021

You can reset the pin.8773289677.and have to do this on a new card.all you need is ss number and birthday. So call that number.its easy

Are we able to go to the office and get an EBT card replacement?

Jesus Camberos | Aug 20, 2021
SARABA88 Jay Lim | Aug 20, 2021

No yuo need to call in for an app

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How do I change my mailing address?

Jimmy Cagney | Aug 20, 2021
Tommy peters | Aug 20, 2021

Call customer service 866*613*3777 or online

How do you set up appointment to get a replacement ebt csrd

Ricky Glover | Aug 20, 2021
PAULA BABI | Aug 20, 2021

Make sure you speak to someone before you go up there because I had the same issue at the beginning of this month and it was a nightmare speak to someone on the phone before going up there or as Kiki said they will mail you one but speak to someone first.

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I lost my ebt card, how can I get a new one? Can I go to doss building and get one? Also, fo I have to have a appointment?

Ricky Glover | Aug 20, 2021
paul martinez | Aug 20, 2021

Call in it's all over the phone now due to the covid and when you call them tell them that you want to have your card to be picked up at the building you filled out the application at to get your welfare or gr food stamps whatever

Are they still letting you pick up your ebt card if it's your mailing address

Erica Thompson | Aug 20, 2021
Christian Johnson | Aug 20, 2021

In the valley I picked mine up from my local DPSS office in Chatsworth; I'm pretty sure it's the same for the other locations as well.

Can you get benefits for taking care of an elderly person ?

Nancy Nava | Aug 20, 2021
James H Thomas II | Aug 20, 2021

Contact IHSS In Home Supportive Service in your area.

Is the office open for walk in or Appointment only ??

Magdaleno Moreno | Aug 20, 2021
Angelita Laws | Aug 20, 2021

Phone appointments only

May go as a 'walk-in' or an Appointment is needed???

Magdaleno Moreno | Aug 20, 2021
Angelita Laws | Aug 20, 2021

Phone appointments are available. The public isn't allowed in the building yet

how can i make a appointment

Yvonne Mitchell | Aug 20, 2020
Angelita Laws | Aug 20, 2020

Call ur worker for a phone appointment. You can also call the number on the back of your card to access your worker

I don't have my actual card on me, how can I take out my money without the actual EBT card?

Mathew Martinez | Aug 20, 2020
Angelita Laws | Aug 20, 2020

Ummm, you can't

I lost my ebt card, I already reported lost. I need my card # how can I get that?

Monica Madrigal | Aug 20, 2020
Angelita Laws | Aug 20, 2020

You can't. They're gonna reissue a new one, completely new numbers

What are the reasons you can be denied homeless assistance from the county office and permanent housing assistance

Luckey Nancy | Aug 20, 2020
Jacqueline Anne Smith | Aug 20, 2020

No id no paper work submission

If I lost card can I pick up one at the office

Charles Stanley | Aug 20, 2020
Alonzo Williams | Aug 20, 2020

I believe so by appointment only at the front entrance it's usually a desktop with forms and a person will come out of the building to assist people.

Can I do my qr7 online my qr7 online

Mario Livas | Aug 20, 2020
Jay James | Aug 20, 2020

Yes

Are offices open??

Magdaleno Moreno | Aug 20, 2020
E Jay | Aug 20, 2020

Yes but only by appointment

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I was told that I had Access Dental instead of Denti-Cal. Can I apply or reapply for Medi-Cal and Denti-Cal online?

Carlos Wilson | Aug 20, 2020
Ladina Duffie | Aug 20, 2020

You can speak with someone at the Healthcare Options desk in the 2nd floor today change your providers foe medical or dental.

I WANT TO KNOW THE NUMBER TO GET MY MEDICAL FROM BEING SUSPENDED

Lazelle Davis | Aug 20, 2020
Yoyo Uknow | Aug 20, 2020

You will probably need to call the main number first.

I've been approved for food stamps but havent received card yet. Can I go down there and just pick it up?

nick leivas | Aug 20, 2020
CHRISTOPHER “SMURF13” PINEDA | Aug 20, 2020

You could have got your card the same day you apply for your food stamps

How can I change my address

Bennett Edoziem | Aug 20, 2020
Yoyo Uknow | Aug 20, 2020

I believe this can be done by phone...If not you'll have to go down to the office.

I wasn't able to completely feel out my q r 7 report. Now I am terminated . what can I do ? I had no idea it wasn't complete.

Kristy Perez | Aug 20, 2020
Julissa Mojica | Aug 20, 2020

Qr7 are due between the 1st and the 5th of the month following the report month. Depending how late you turned it in you may still be able to fix it. If you received GR in November you have until the third Thursday of December to fix it. For future reference you can call the call center 3-5 business days later to follow up or download the app: your benefits now and update your qr7 via the app. Uploading and submitting documents via the app. is better because it also serves as a receipt.

Im not working since i had a massive heart attack on July 4, 2015. The Department of Services wrote us a letter that they need my pay stub or they will stopped our Medi-cal. Im not working since then so how can i have a pay stub? What will i do?

Emmanuel Sacay | Aug 21, 2019
David | Aug 21, 2019

Go to the office and let them know

I have not used my Medi-cal card since 2014. Do I still have the benefits?

Rose Bell | Aug 21, 2019
KathieeKaat24 M | Aug 20, 2020

No

What is pilot houseing prgram

louis mickow | Aug 21, 2019
Freddie Cheek | Aug 21, 2019

What is it

Can one on Cal-Fresh receive assistance in finding assisted living arangements? Or housing for senior citizens?

Frank Rogers | Aug 21, 2019
Brenda Thomas | Aug 21, 2019

Contact your worker. She or he may have some resources to get you going to the right place.

Can I get snap and be on ssi

Ethan Kimball | Aug 21, 2019
Ellen Horwitz | Aug 20, 2020

Law has changed. As of Jun 2019, you are eligible for SNAP/Calfresh if you are collecting SSI.

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What time do I show up for grow?

Mac Ellz | Aug 21, 2019
Brenda Thomas | Aug 21, 2019

When the doors open. 8:00 am

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Is it really busy early morning on a Thursday?

Maria Renteria | Aug 21, 2019
Damien Carreker | Aug 21, 2019

No..early mornings are normally not crowded.

Can i apply here to get a new Medical card? Mine was forgotten elsewhere and i need a new one.

Melody Caldera | Aug 21, 2019
Rochelle Banks | Aug 21, 2019

Yes!

How do I get replacement medi-cal card

Susan Dickerson | Aug 21, 2019
Dont WorryAboutIt | Aug 21, 2019

2nd floor. Ask for a replacement. It gets mailed within 14 days.

Can i aplt at this location for food stamps and gr

Karlos Soreano | Aug 21, 2019
Norman Molina | Aug 21, 2019

Yes

I turned in my SR-7 paperwork on Mon. It's now Friday and still no food stamps. How long does it take ?

Renee Lauffer | Aug 21, 2019
Dont WorryAboutIt | Aug 21, 2019

7-10 business days.

where do i mail in the annual re-determination for medi-cal beneficiaries, for long term care

michael m | Aug 21, 2019
Larry Lee Longaker | Aug 21, 2019

Google the address

stroke patient with no money or income, not able to pay his rent this month while awaiting social security to kick in. About to be homeless, where do I get help?

Don Edwards | Aug 21, 2019
Brenda Thomas | Aug 21, 2019

Apply online

how To get help with the qr7form Just received a text that if I don’t return it my benefits will cut off I don’t have the form and if I did I wouldn’t know to fill it out

angelica machado | Aug 21, 2018
KathieeKaat24 M | Aug 20, 2020

Go to the office

How much your monthly income need to be to get food stamps

Yesica Soria | Aug 21, 2018
Dont WorryAboutIt | Aug 21, 2018

It really depends. Not all income is the same. 2000 a month is more to a single person, than to a family of 5. Go in and apply. 2nd floor, for stamps only

chitneys

ابووى ورت قبس | Aug 21, 2018
christina marie | Aug 21, 2019

No

I get my food stamp on the 5th but it didn't come is it because I didn't sign the QR 7 paper

tloc cuz | Aug 21, 2018
Imgamer | Aug 21, 2018

Yes, if your SAR7 or QR7 wasn’t filled out, they will cancel. All you need to do is go to the county and let them know you need to fill out a sar 7. There’s a special line for that and it’s never crowded

What's the phone number for fiscal services division? I send check for $50 and received receipt for $5

Amir Khoury | Aug 21, 2018
Rudy Murcia | Aug 21, 2018

I don't know, you would have to look it up online

Is there a pilot program for homeless

Alejandro Perez | Aug 21, 2018
Rudy Murcia | Aug 21, 2018

Yes there is a pilot program for homeless

Any available job?

Luzaminda Ugalde | Aug 21, 2018
Tyler Barrett | Aug 21, 2018

Yes they help you get a job

How can I apply

Yesenia Gonzalez | Aug 21, 2018
Louise Chavez | Aug 21, 2018

1819 Charlie Sifford Dr., Los Angeles The as mail as yes.

Are they closed today for Columbus day

Martha Ramirez | Aug 21, 2018
Jennifer Smith | Aug 21, 2018

Yes they are closed. Open Tuesday Oct. 10 @ 7:30am

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