The Walt Disney Family Museum

Category: Museum

Address: 104 Montgomery St, San Francisco, CA 94129, USA

Phone: +14153456800

Opening hours

Sunday: 10AM–5:30PM

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: 10AM–5:30PM

Friday: 10AM–5:30PM

Saturday: 10AM–5:30PM

Reviews

David Wolfe

Aug 5, 2022

It you are into Disney and want to see how it all began this is the place. An in depth history of Walt Disney and his beginnings. So many videos, artifacts and some amazing displays. The enthusiastic and helpful staff will make this visit that much better.

royalsamurai1

May 1, 2022

What better place than the Presidio to have the Disney Museum.  With the Golden Gate Bridge in the foreground and a view of Alcatraz,  this is a must destination for tourists who love Disney. There is ample parking but I would recommend arriving early.  Masks are not required but recommended by staff.  We saw the majority of people with their masks on. Tickets are expensive but affordable and they take care of "veterans."  You can purchase tickets at the door or through their website. There are several floors packed with Disney artifacts which tells about the origins of this iconic park and the man who made it possible. There are many hands on exhibits and animations to satisfy the most harden Disney fan.  Although the gift shop was small and the cafe closed, our overall experience was satisfying.

Shannon

Jan 28, 2022

This museum dives so much deeper into what Walt Disney was beyond Disneyland. The artifacts and information are informative and engaging. The layout let's you experience everything easily and the staff are friendly, professional, and accommodating. If you drive there, pack a lunch and have a picnic on the grassy area for exceptional views.

Karen Globaltravel1

Jan 18, 2022

Walt Disney's daughter opened this non-profit museum which is wonderful. Spent 3 hours there- amazed at the talent of Walt Disney. Truly an inspiration. Could have spent more time there, but due to Covid-19 only limited seating to get off your feet. Must wear masks and easy to socially distance, but wear good walking shoes. Older folks could have issues with no place to sit down to take a break. Gift shop is open with Amazing books found. Cafe is closed due to pandemic. My take away is Walt persevered, learned to diversify, knew he had to spend money to bring something to fruition & he kept on creating well into his 60s! Wonderful museum! A must see! Walt did really make the world a better place!

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Questions & Answers

Can you use a knee scooter? I broke my ankle.

Michael Whitaker | Aug 20, 2018
David Jenuwine | Aug 20, 2018

There are access ramps and an elevator.

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What is the entrance fee

June Seibert | Aug 20, 2018
Javier Barreto | Aug 20, 2018

$25 General Admission for the main galleries, and $10 for the special exhibits only. Or, you can get a discount combo ticket for the main galleries and special exhibit for $30. There's also a $5 discount off the regular price for seniors.

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How much time should I expect to spend at the Museum.

Charles G | Aug 20, 2018
Minh Pham | Aug 20, 2018

I went with my older uncle and aunt (70s) and we spent about 2.5 hours. It honestly depends on how you like to explore museums. There are a lot of interactive displays.

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Do you have a wheel chair for disabled visitors?

N Stewart | Aug 20, 2018
Olivier Huntington | Aug 20, 2018

Yes

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Is there free parking available?

Tara Keneally | Aug 20, 2018
Sonia Dhiyani | Aug 20, 2018

Parking is available throughout the Presidio and is metered, paid parking throughout the park. Parking is free after 6 PM. Its around 8$ for the whole day and around 1.80$ an hour.

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Would kids enjoy this (>6 yr old)?

Devin Doring | May 21, 2022
Noel Birkner | May 21, 2022

There are somethings a greater like short cartoons that a plus 6 year old would enjoy as well as if they have a movie scheduled for that day.

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Any discount days

Kathie Bongiorno | Aug 20, 2018
jhonathan v | Aug 20, 2018

Student discount

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Can I use certificate tickets?

Charlene Noland | Aug 19, 2021
Noelle Pike | Aug 19, 2021

My recommendation is to call and speak with ticket services as they are currently requiring reservations and if they book up, you're out of luck for the day. They are also open limited hours/days with a limited number of guests in the museum per cue time. They also have a special exhibition going on featuring World War 2 animation which is pretty cool, but a separate ticket from the museum experience, also requiring a reservation. As someone else said... They are flexible and will work with you to accommodate your needs.

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Do you have to wear a mask

Bobbi Kistler | Aug 19, 2021
NOS OMNES SOLARIS | Aug 19, 2021

I think it is safe to say that in all places all over the world it is probably the best idea to wear a face covering. However I'm not sure if they are open yet to the public. You might want to contact them directly

When do they reopen?

Alexcie Sengphrachanh | Aug 19, 2020
Willow | Aug 19, 2020

The 30th unless otherwise directed by the state

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Why are they closing down?

Alexcie Sengphrachanh | Aug 19, 2020
Moneka Ashley | Aug 19, 2020

The virus

Can you buy tickets there?

Debra LaGrave | Aug 19, 2020
Tim Holmes | Aug 19, 2020

Yes but just keep in mind that there's a lot to see and a last entry time of 4:45 which doesn't really allow enough time to see everything at a relaxed pace!

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Are there memberships ?

Gary Fields | Aug 19, 2020
Larry | Aug 19, 2020

Yes they dio

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Why is this museum located in San Francisco?

Jay Cross | Aug 19, 2020
Larry | Aug 19, 2020

The family lives in northern California . They thought it would be the best place to have it. It's an 1800s old army. barracks near the Golden gate bridge

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Are pets welcome? I have a small support dog who accompanies me everywhere.

Maureen Godwin | Aug 19, 2020
The Walt Disney Family Museum | Aug 19, 2020

The Walt Disney Family Museum welcomes service animals. Under federal law, service animals are dogs trained to work or perform tasks for the benefit of people with physical or mental disabilities. The work or tasks performed by a service animal must be directly related to the handler’s disability. Additionally, service animals must remain under their handler’s control at all times while inside the museum. Dogs or any other type of animal or pet whose sole function is to provide comfort, companionship, or emotional support—such as a support animal—do not qualify as service animals under federal law and are not permitted in the museum.

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Is there on site parking or at least anywhere near by?

Thomasanddrama Makessense | Aug 20, 2019
The Walt Disney Family Museum | Aug 20, 2019

Parking, most of which is metered/paid parking, is available throughout the Presidio. Please be aware that the rates are different depending upon the location of said parking as well as the day of the week. There is street parking in front of the museum, a lot in front of the museum, and a lot behind the museum. The parking lot behind the main museum building has handicap accessible parking available.

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How much to park and prices to get in? I have 2 kids under 12.

John kalin | Aug 20, 2019
The Walt Disney Family Museum | Aug 20, 2019

Admission for adults is $25, youth (ages 6-17) $15, children ages 5 & under are free. Parking costs in the Presidio is as follows: Weekdays: $2 per hour; $10 max Weekends: $2.20 per hour; $11 max Learn more: www.waltdisney.org/visit

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will you be open on Martin Luther King Day

Michelle Garcia | Aug 20, 2019
John Smith | Aug 20, 2019

It’s not open on Martin Luther King Day but it is open on Martin Luther King JR. Day.

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Is there food available or a snack bar of some sort at the museum?

Sue Orlando | Aug 20, 2019
ebru timur | Aug 20, 2019

Yes there is a nice cafe inside

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How is the parking a rea.

Rich Villarreal | Aug 20, 2019
John Smith | Aug 20, 2019

Bad...there’s white lines painted all over the parking lot!

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How much is entrance fee?

Dawn Wallace | Aug 20, 2019
mike zemina | Aug 20, 2019

$25 for adults - they had an additional exhibit when i went this summer that could be added (chose not) onto the entrance fee.

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Is anyway to walk to get there?? Which would be the easiest way to??

Rosendo Ramírez González | Aug 20, 2019
Rønnie Simøns | Aug 20, 2019

I agree with Andrew, while there are places to stay near by and this would allow for walking directions you'll likely stay somewhere not on the Presidio and would need a car service (Uber, Lyft, cab, rental). It is certainly worth either to visit this unique family museum.

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Is there a free parking available?

Kyoko Kimura | Aug 20, 2018
Joe Doherty | Aug 20, 2018

There is metered street parking directly in front of the museum, but no parking lot specifically for the museum

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I have a giftcard from years ago, does it expire?

an nguyen | Aug 20, 2018
Ron L | Aug 20, 2018

Call them to find out.

Do you sell pins in the gift shop

shannon fridley | Aug 20, 2018
Becca Nielsen | Aug 20, 2018

They do have some pins. I wish the gift shop had more stuff though!

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Can a wheelchair be reserved?

karleen daniels | Aug 20, 2018
The Walt Disney Family Museum | Aug 20, 2018

We don't offer reservations for wheelchairs but many are available and can be requested at our ticket desk in person.

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Is there a place where mini buses can park when bringing in groups.

Tee Lagway | Aug 20, 2018
David S | Aug 20, 2018

I believe there are accommodations for that. There are several different parking areas located in the area. It's a very large area and there are several other venues. I believe it used to be a military base.

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Is there an online gift shop?

Tia Athens | Aug 20, 2018
Donald Jacob | Aug 20, 2018

Check the home page of their website.

How much is the admition fee per person

Ottoniel Hernandez | Aug 20, 2018
Victoria Nielsen | Aug 20, 2018

$25 for adults $20 for seniors 65+ $20 for students $15 Youth (6-17)

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Do I need to buy tickets on advanced?

Maria Barba | Aug 20, 2018
Melissa Bombara | Aug 20, 2018

No, You can buy it at the museum.

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Is it open on New Years Day?

A Google User | Aug 20, 2018
R Smith | Aug 20, 2018

Open daily 10-6pm EXCEPT Tuesdays, January 1, Thanksgiving Day and Christmas Day. Last entry is 4:45pm

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How much is it for 5 family members to come here ages;3,9,13,and 2 adults

Fernando Garibay | Aug 20, 2018
Raul Guardado | Aug 20, 2018

It's Pretty expensive. 35 bucks a person. The little ones will get bored fast. Good place for adults

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Do you sell the classic Mickey Mouse ear hats here?

A Google User | Aug 20, 2017
Jason Liardi | Aug 20, 2017

No. It's more of a museum about Walt Disney himself, and animation/art in general rather than the Disney the brand.

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