ATM (Wells Fargo) 💳

Stella Wisniewski

The atm stole my money, pulled $150 from my account without giving my the funds I go inside only for the rudest teller to tell me to call the number it’s not her problem. She couldn’t even be bothered to get my $150 once she confirmed it was back in the account. I turn around to use the atm outside and see this lovely message so I can choose to wait in line again because the teller was rude and didn’t care to do her job or get in my car and wait in line outside to access funds. Tried to call to speak to manager and the phone was waiting for 20 mins for someone to pick up. No bankers on the floor. This place is a joke. Don’t trust your money here. I’ve been a customer of Wells Fargo since 2011 and I will be withdrawing my account after this interaction and taking my money elsewhere

Danny Gatica

Ridiculous! I had a scheduled 3:00PM appointment, and here i am 3:27. With not a single attention or word given to me. The gentleman there just taking his sweet time completely disregarding that we have other compromises and things to do. Exactly why we scheduled an APPOINTMENT

Sammye Sevy

After a mix up for appointments at the N Decatur location, their teller, Josh D’Amore, came to our rescue. He was courteous, professional, and completely helped us feel that moving our money to their institution was the right choice. Because if him, we are looking forward to our future banking with Wells Fargo.I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Josh. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

Blanche Akhtab

I'd give them ZERO STARS if I could. This bank is totally unprofessional and inconvenient. They never answer the phone, their lines are always long in the drive thru, and their fees for services like money orders and cashiers checks are way too high. I am slowly but surely moving all my money out of Wells Fargo!I'm very sorry to learn about your experience, and I want to make sure your concerns are addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social