Chase ATM

Dean Lee

Door lock to access atm after hours has been broken for months. Late night atm drive thru machine is broken as well.

Kim Nguyen

Katie was a savior helping me open a business checking account when I didn't know I needed an appointment way in advance and was only in Las Vegas for a limited time, other nearby branches were refusing to help. She suggested the best type of account based on our volume and types of transactions in order to save on fees. Even after I've opened the accounts, she's been easy to contact via email and phone to clarify anything business banking related. She's quick, friendly with upbeat positivity and thorough! Amazing customer service.

Thomas

This branch has the WORST MANAGER and Customer Service! I guess I'll add to the many awful comments about this branch. ATM's are a joke just like the management and employees. Drive up ATM rarely works and the inside after ours ATM only dispenses 100's? Very inconvenient and when i asked an employee she gave me no explanation. I will be contacting corporate today about your horrible service and abundance of negative complaints. Great job manager... What a joke!

Misha B.

The saving grace of this location is the customer service element. The people that work here are nice, professional and happy. However, the drive-up ATM STAYS broken and eats money sometimes too. The line for the lobby ATM is always crazy and I end up driving to the Decatur location. Also, sometimes it’s unsafe to get out of my car and go into the lobby. Not to mention the lack of social distancing possible in a tiny lobby. Please get it together. This is a multi-million dollar company.