Citibank ATM

Sami Sweet

I had an appt. with Doug. Got there a few min late about 4:35. He told me he had to leave soon. Bank closes at 5pm. Opened up my account and then had to go to the teller to complete the transaction. Instead of walking me directly to the teller I had to stand on line with my paperwork. A nother bank that I do business with had the banker bring me to the teller herself and I didn't have to wait on line. I think that shows respect to someone opening up an account. Also Doug had left and another banker met me at the teller window. Citibank should learn some customer service.

Jorge Andrade

Rude cashier teller named Jacob, unable to perform his job, yelling to customers and expecting customers to bend and bow to him as if he was making us a favor by doing his job. Staff without people's skills should not be allowed to work in from of customers.

wordsculpt

There is one associate that I actively avoid. More than simply rude, he was extremely unhelpful when my credit cards and other information was stolen. He also went out of his way to remove me from an account where I had been receiving benefits that were not currently being offered, after 15 years of loyalty on my part. I have yet to move, but only because I have yet to find another bank. One or two other associates are helpful, but not always well informed. A bad experience overall.

Robert P

I have been with Citi Bank since they came to Las Vegas…. This is one of the two branches that I go to. They are great, the tellers are friendly. I have no idea why anyone would give this bank a bad review, just grumpy butts I guess... 5 stars every time for me :-)