The phones were out of service for 3 days. I finally drove down there. When I told tge front desk all she said was yes & it’s so peaceful!!!! I was furious. I said do you understand doctors & hospitals can’t call either. She just repeated herself!!!! That didn’t help my attitude! But I’ve seen Dr Ratino for 12 years & he has always taken care of me. If not I would of been out of there long ago based on the front desk. I miss David doing the pain pump refills. He was always fast & timely. May he Rest In Peace! Liz is an angel too. I rarely ever see her cause she does something in the back instead of doing the vitals & stuff on patients! She was always very pleasant & it’s like seeing family when you do see her!!! Dr Ratino is a Good dr But he has the government breathing down his neck & limiting what he can & cant do. It’s because of our government & insurance companies trying to dictate what is best for us sight unseen rather than letting the doctor that sees care for us.
You have to keep calling
On Mondays he's in surgery all day and the front office help and most Mondays they are shorthanded
So far its just ringing and ringing
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