I know his father just passed away and he was tired of the staff's behavior. coming late or not calling when going to be out. I too know of the difference. It is very hard to get in touch with the office. I think he should hire someone to help out because I believe it is getting overwhelming and when people don't get communication they find another doctor. He is very good at his job but he needs better administrative help. I have been going there since 2008- 11 yrs
I just left today...He lost his mind, no one works there anymore...just him I ask him is he still open and he FLIP out on me... talking crazy...to the point I had to tell him he better watch his mouth...FACTS
I have the same problem. Also my prescription renewal denied. They never answer and no return calls.
I was in his office today and it's almost back to normal. All new staff though. The nurse was great. actually offered a nerve test- which she checked to make sure my insurance would cover. Definitely a different experience than my prior visits but it was personal and overall positive
Dr Shottenstein’s office isn’t closed. I was there yesterday
Hi Barbara! Unfortunately that is a daily occurrence and best, and likely only, way you will get a (more) timely response is by email. The practice is stellar, but the reception is sub-par.
Hi Barbara, How are you? No they haven't clised down but i have also been having the same problems since last Thursday getting my prescriptions called into my pharmacy they finally called my meds into my pharmacy. I have an appointment with Dr.Schottenstein next Wednesday and i will find out what's going on if i dont get in touch with them before then? I've never had this problem before.I'm going to message him in FB messenger to let him know whats going on?
it's still open guess they might be busy. bcos i was there last week
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