I didn't make it to my movie I purchased online can I get my money back or can I see the move another day

Lakisha Herron | Oct 31, 2019 | Category: Movie theater

AMC Southlake 24 - All questions

Address: 7065 Mt Zion Cir, Morrow, GA 30260, USA

Danita H. | Oct 31, 2019

Hi Ms. Lakisha. Yes, I'm pretty confident either of those things can take place. And the customer service desk can assist you with that in-person, if it's convenient for you to visit sometime during the day when they're less busy with ticket sales. But as an alternative, you could instead contact the Customer Support (via email/call/help desk ticket) for whatever online or app-based entity you purchased your tickets through (i.e. Fandango.com, AmcTheatres.com, etc.).

Marilyn Greene | Oct 31, 2019

Call the theater

Kevin Nguyen | Oct 31, 2019

You never redeemed so yes you can get a refund. I've personally been able to get a refund after letting one of the employees inside know what happened.

Lisa Wright | Oct 31, 2019

They are really good by working with you they should just issue a refund or a reschedule

Shay Naylor | Oct 31, 2019

They should give you a refund

Diablo Ecsobar | Oct 31, 2019

call the theater. the staff will work with you

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