How can you contact the store?? I’ve tried to call the Pittsburgh store for 3 days and keep getting a message saying the service is unavailable. I sent a email and haven’t heard back. Seriously ridiculous for such a big company!!

I had this problem as well and Googled Ikea and then my local area code, which is the area code of the local store. Voila. My search results turned up the number of the local store. When I called the number and pressed 0, I got a human being! What a concept!

Try using a landline. Every time I tried calling using my mobile it sent me to the automated message. But the landline worked the first time.

What was the local number you got???

The Pittsburgh location does not have in store customer service answering machines. So you call the regular number and then they transfer you to the respective store/department.

I’ve got no luck calling the 1888 number on their website. It’s busy. I’ve tried multiple times. There’s no alternate number

The "all circuits are busy " problem continues!

I’m ecoeriencing the same thing for over a month. They have failed to send me a return authorization. What do I do? So frustrating. I have this high box in my hallway in an apartment building!

I’m experiencing the same thing. So darn frustrating