I don’t like greyhound service at all!! Very poor customer service. Didn’t help at all. Never gonna give my business to greyhound. Megabus is the best.

ruhi munshi | Oct 8, 2018 | Category: Bus company in New York

Greyhound - All questions

Address: 625 8th Ave, New York, NY 10018, USA

Aida Ndiaye | Oct 8, 2018

They are so disrespectful

Dawn Marie | Oct 7, 2021

Greyhound is only decent in the south. New York wasn't too bad. Can be very scary and confusing for people who are not from here. Example: We stopped in Ohio greyhound station to get the next bus and there was a lady who did not understand English or Spanish I believe she was from Africa.. anyway she was traveling with her newborn baby and no help. The bus driver for the next bus she was told by staff at every station to get on the bus we were on told her she could not reboard because she had been on the WRONG BUS through 3 different States before they noticed.

Joe Gualtieri | Oct 7, 2020

Nice review but this isnt a question

najmuddin suhad | Oct 8, 2019

Peter pan bus is better

Olaide Ajayi | Oct 8, 2018

I don't like their service at all too. The bus wasn't even full yet I wanted to get down to buy water before we leave I knocked on the door the driver refused to open. The door he said he would leave me if I drop just to get water in the bus station and we was outside waiting for passengers? Common not nice

Savannah Prendargast | Oct 7, 2021

3 days ago I took the grey hound I’m only 17 years old they kicked me off my bus because my aunt paid it online and had the ticket on her phone she drove me to Atlanta Georgia grey hound and she showed them the ticket on her phone they gave me another ticket that was paper this time and told me show it to the people that was driving the bus I guess I get to North Carolina i think Charlotte and the guy was screaming in my face along with another guy and two other female security guards for my ticket that I did not have at the time it was almost 12 am at night so my aunt wasn’t picking up they told me because “I was being disrespectful” I had to get kicked off and wait for the next bus that was at 2am the bus came at 5am and I was alone with a bunch of men from 11:30pm - 5am waiting for that bus ... how can I sue ? And can I even sue ?? There has to be something I could do they didn’t even stop at food stops like how panda does I paid for a bus ride from 4:30pm-9am I got there at 9pm

Carmen Cruz | Oct 8, 2018

Tbh, Megabus is not that much better. They also have frequent delays. Customer service at Greyhound is a hit or miss

Vincent Fernandes | Oct 8, 2018

Old unkempt buses. My ride from Toronto to New York was delayed at onset by two hours and no one knew what was happening. Just waited

Kathy Lee Archer | Oct 8, 2018

I love Peter pan bus it's one of the best i never did like greyhound the bus is never on time

Jeffrey Kusi | Jul 9, 2022

Grahound shouldn’t exit anymore.

Remell Watson | Oct 8, 2018

Mistskes does happen but right now I am upset no clothes ir tennis shoes it is like bei g force staying in the house. Been trying ti get to church Orgainzation or shelter. for clothing. . I file out a baggage claim form.

Amar Saxton | Oct 8, 2018

Not to me. .

Miche B | Oct 8, 2018

It really is the worst

Rob Lariviere | Oct 8, 2018

I recommend Peter Pan as well. They are more locally Northeast family ownned

Michlle Johnson | Oct 8, 2018

Ok will try Megabus.

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