Trailways

Category: Bus company in New York

Address: 625 8th Ave, New York, NY 10018, USA

Phone: +18008588555

Reviews

Emmanuel Zeno

Oct 5, 2022

Use trailways to visit family all the time upstate from the city and always use a student discount. But recently on the website I wasn't able to use my student discount so I called to ask about it and they said on the website is not working but if I go to the ticket booth at port authority it should be no problem. But when i got there they said I can't use my discount to where I was going with no explanation even knowing i use it to the same place everytime. And the outlets never work on the bus plus the seats look like they were made in the 70s. Don't know why the change but disappointed about it.

Rohit Nijhawan

Aug 27, 2022

Badly in rush of a ticket to syracuse for an emergency, I took a chance and booked a flex fare ticket on Friday morning so I could get there from Port Authority starting at 7:30 While I was disappointed and scared that the Adirondacks Trailways ticketing booth wasn't in its place in PABT nor were there any representatives, I managed to find the gate of departure. From there everything went absolutely smoothly. The bus was clean, huge, vey comfortable and the bathroom was also very nice. Never tested the wifi preferring to tether to my phone. My electrical sockets didn't work however life isn't perfect. There was a 15 minute break and the bus arrived on schedule. The driver handled everything professionally and drove very safely. So my last bit of advice to the company is to make sure your office is open or reps are walking around. PABT generally has bad information. I don't blame Trailways for everything PANYNJ does wrong.

Janelle Gagnon

Aug 13, 2022

Just like to say thanks to this company who help us ( 4 young girls from canada ). We got fraud by another company and they help us come back home. They have great employees and great services. Next time we will book with them for sure!!

john aron

Aug 10, 2022

Took a bus from NYC to Buffalo and back. Overall good experience. Bus was clean and on time both ways it was almost 8hrs drive. Both the drivers were absolutely good and very safe driving

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Questions & Answers

Are the buses running to Kingston today in the storm?

Sonia Ragir | Oct 14, 2018
Dan S | Oct 14, 2018

Yes.

can I travel with a small dog on the bus in a dog bag

katrine boorman | Oct 13, 2021
Vincent Herrera | Oct 13, 2021

Hi Katrine, yes you can as long as it is in its bag. I was on the bus last week and this lady had her dog with her in a bag. Unfortunately she didn't sit next to me. I would have liked that.

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Are buses running from NYC to Kingston this eve 3/14? Thanks

Alice Fox | Oct 13, 2020
FIRE SIGN | Oct 13, 2020

Yes....😊 You can actually see the trailways bus schedules on from nyc to kingston ...on line.👍👍

Can I purchase a ticket right at the ny port authority terminal?

Ray White | Oct 14, 2019
Jon Chery | Oct 14, 2019

Yes. You can purchase both Trailways and Greyhound ticket at Port Authority. They have a shared system where you can use Greyhound to buy Trailways and vice versa so it is seamless to you. That being said i recommend you buy the tickets using the app if possible since i had a few instances where by the time i got to the terminal tickets were all sold out

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Is there daily storage available for ticket holders?

Phyllis Cacace | Oct 14, 2018
DEXTER NEWMAN | Oct 14, 2019

no and I wouldn't trust them with my property either. After the bus broke down and a decent bus company picked up some of the passengers (but not their bags) they misplaced my mothers bag. When I went in to the back of the station to visually search for the missing bag, there were piles of unlabelled bags people had given up searching for. And trust me it took 45 minutes of talking to every supervisor and waiting for his supervisor till they finally let me in. When I left, because of the smirks and rude talk, I felt like they found it and hid it from me because I got them in trouble. My mom (80) lost her handwritten black book of all her life long friends phone numbers. they refunded her $45 after 9 months of phone calls. no bag found.

Which gate does the Trailways bus to Kingston go from at the Port Authority NY Terminal?

Simon Robins | Sep 13, 2022
Ronald De Martines | Sep 13, 2022

34 last time I was there.

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how much is a bus ticket from new jersey to new york

ronnie Green | Jul 15, 2022
Liz Ortiz | Jul 15, 2022

Go into the website and see the price?

Are you still going to canada

Daniel Dauphin | Oct 13, 2021
Nancy Gonzalez | Oct 13, 2021

You can do both. And also you can buy ticket on site

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Will buses be running roundtrip from NY Port Auth to Windham, NY all of this month?

Isabelle Paez | Oct 13, 2021
Ricardo Walton | Oct 13, 2021

Yes

Where is bus pick up area I’m go to Albany

Irina Osipenko | Oct 13, 2020
Justin Lucia-Cole | Oct 13, 2020

Port authority bottom floor

Are there buses going from port authority to easton tomorrow?

First Greene | Oct 13, 2020
Jine Martinez | Oct 13, 2020

That I am aware of, yes. Just call because schedules may have changed.

Are there any buses going to Delhi today? If so what are the times?

Dayjha Morris | Oct 13, 2020
Lily Wardzala | Oct 13, 2020

Why are so many people asking about if there are Trailway busses to Delhi, lately?

Hi, what level and gate do the Adirondack trackways buses leave from? I’m going to Hunter at 1:45, running late and want to go straight there. Thanks!

Nicole Bennett-Fite | Oct 14, 2019
Glenn Ianaro (Interactive Sound) | Oct 14, 2019

The bus to Kingston left from gate 32, but not sure about hunter

How much money is a ticket to go to Kingston,ny. Need 1 for june 28th.

Jackie Jackie | Oct 14, 2019
FIRE SIGN | Oct 14, 2019

$27 on....www.wanderu.com 🤗👍👍

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can you but tickets to albany ny

Bev Joroff | Oct 14, 2019
Jorge Camuñas | Oct 14, 2019

Yes! One of their most popular destinations. Some go direct, others may stop in Kingston. There is off peak pricing for seniors

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Want to get a bus from Atlantic City to NYC on Nov 14 around 9AM. What time does your bus leave?

Johanna Cushing | Oct 14, 2019
John Brunner | Oct 14, 2019

Aek Google for Trailways schedule Atlantic City to NYC

I missed my bus from buffalo to New York. I purchased my tickets on line. What to do

Shadean Martin | Oct 14, 2018
John Vercetti | Oct 14, 2018

The dispatcher might be able to get you on the next bus but if not you'll have to get your ticket reissued for the next trip at a cost of $20

Do you go to Charleston West Virgina from New York City?

Noni Moore (Abut Mehurt) | Oct 14, 2018
Zi Winslow | Oct 14, 2018

Adirondack Trailways only services New York State and parts of Canada. Greyhound is the only one that services that area. However, you can buy that Greyhound ticket at the Trailways ticket counter.

How do u purchase tickets without ability to print from home

Susan Johnson | Oct 14, 2018
Michelle Board | Oct 14, 2018

U can purchase a ticket online and send it to your email and then print it from your email or pick up your ticket at the Trailways station

If I have a ticket for 7 o’clock but I miss my bus can I use it on the next bus

Kellee Simmons | Oct 14, 2018
Genii Sall | Oct 14, 2018

DONT BUY TICKETS FOR REAL WORST COMMUTE SERVICE EVER

What is gate number in portaturity

tajul islam | Oct 14, 2017
Johnney F | Oct 14, 2017

A gate number is the bus terminal. so when you get to the area where the buses are your going to see numbers on the wall. the numbers on the wall are the gate number, and thats how you know which bus goes where

What gate at port authority for Kingston bus

Vivian Ubell | Oct 14, 2017
Dan S | Oct 14, 2018

30, 32, or 34.

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