They answered for me do you have a direct number to your agent
From MY personal experience this is an extremely stressful and dissatisfying company to work with. I can understand when a company is busy but this far surpasses just being busy they are making NO EFFORT to answer my many calls and voicemails or to even attempt to contact me back. My wreck was 9/25 and I'm still trying to get them to cooperate.
No direct number just waiting for a definite 30 minutes or more every time
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