WHY WHY WHY doesn't anyone answer the phone? When you think you are getting thru, you get hung up on!

Star Sourcer | Oct 2, 2020 | Category: Labour department

Maryland Department of Labor, Division of Unemployment Insurance - All questions

Address: 1100 N Eutaw St, Baltimore, MD 21201, USA

Jac Diev | Oct 2, 2020

Call and select the Spanish speaking line(they speak English as well). I was connected to someone within 15 min and she was able to assist.

Chilly Charlie | Oct 2, 2021

Think it might be time to file a class action lawsuit

Aida Funes | Oct 2, 2021

Seriously this is Rediculas it’s been MONTHS!!!!!!! Can someone tell me if the office is open? I WILL SIT OUTSIDE AND CAMP I AM TIRED OF THIS I NEED MY MONEY

Vanessa carey | Oct 2, 2021

I've been trying to call for over a month. I've tried in English and in Spanish and the system just hangs up when you request an agent.

IT Guy | Oct 2, 2020

https://www.dllr.state.md.us/employment/unemployment.shtml go here and click on chat...bottom right. Took me a half an hour to get a live body

Star Sourcer | Oct 2, 2021

So disappointing that Maryland politicians do nothing to ensure residents have these funds. Spouse has been "On hold " status for 9 weeks. Pathetic!

Ming Dong | Oct 2, 2020

Great tip, thanks! Just what to know how can I choose which option if I don't understand Spanish?

kristin Wood | Oct 2, 2021

I been calling 5 times a day I have been hold 5 weeks I have no money I need help

JEW BINS | Oct 2, 2021

Still no luck, ppl dying i need help

THE DMV BULLETIN | Oct 2, 2021

GO, COPY, PASTE and sign this petition http://chng.it/tDfrTvLvq5 on change.org for our elected officials to see and read our grievances with the Maryland Department of Labor, Division of Unemployment. They have random people working from home, collecting our information and messing with our profiles and eligibility. This must be addressed!

Andrea Smith | Oct 2, 2021

I have been waiting for a YEAR! This is crazy. They denied my UE but said I qualify for PUA but it would need to be converted. Still not done. I don’t know who to call or where to go

Elaine Purchas | Oct 2, 2021

I have been trying to get unemployment since September now they say they have no case number for me i certified last week now they say they have no active ss#. I am so frustrated lt is now feb 2021 not one ck.no one is answering the phone.

centralohio420 | Oct 2, 2021

@Tech Guy - This is not a live agent, this is a virtual assistant. How to connect to live agent through that chat?

Tammy Wright | Oct 2, 2021

I need someone to call Thomas Mcgraw back bc lord knows theirs no other way to get through. He's in zone 21234. You've for the number....

Rayvone Burrowes | Oct 2, 2021

Are we getting the 300 for six weeks they never gave us before the move with this new bill

sailow kiat | Oct 2, 2021

Keep calling they did eventually answer. Allie help me for more than an hour and so far everything is fine.

Randolph Corporal | Oct 2, 2021

Huh

Amanda Phan | Oct 2, 2021

I been waiting for 6 months. I try to call MD Unemployment every single day and more than 10 times a day, still no answer. Lucky, one day I got the answer but they did not help anything. They told my case is still waiting for authorities person to update. Why it took 6 month but stil not update.

Patricia Valladares | Oct 2, 2021

No one answers please help

grock sam | Oct 2, 2021

no one never answers the phone like what type of agency are you not professional at all

Maria Polanco | Oct 2, 2021

I’ve been trying to call since last December!! It’s now July why doesn’t anyone answer the phone????

Rita Tollinche | Oct 2, 2021

Time everyone start looking for jobs.Bills has be to pay.

Darrell Yorkshire | Oct 2, 2021

10 months an still no answer

Shanell Allen | Oct 2, 2021

I been unemployed since March 16,2021 my unemployment is keep saying it’s on hold when will y’all release my phones I need to pay my bills

KarraLynn French | Oct 2, 2021

I was sent the approval paperwork that is supposed to go to my employer, along with the paperwork for three other people who all work for different companies (not related to mine in anyway - one was McDonalds, one was in VA). I called my local job center for advise, and they said to return to sender - but that it could take up to three months to actually land in the correct spot.

s. williams | Aug 3, 2022

I lost my job, my monetary determination was calculated incorrectly, and I sent them my paystubs through the beacon portal and they still have not reviewed my claim. I am unable to find a job, unemployment won't make the adjustments on my claim, meanwhile I have no money for food and bills to maintain a roof over my head. This division does not care about human beings. Their treatment and lack of regard is deplorable.

Eileen Quintana | Dec 6, 2021

Finally had an adjucator call after 8 months. However, my phone didn't ring, it went straight to voicemail, and the message was I have 48 hours to respond to an email they were sending on an employer that I am not claiming benefits from. No email.

Savage Sam | Oct 2, 2021

Right so what you have to do is be a walk in get there before 8:15AM or schedule an appointment which can take months to get into unemployment talk to a guy on video chat and phone and they will tell you someone will contact you by calling you instead of you calling them which will never work within 48 hours aka 2 days and if you miss the call you got to go back again to unemployment do the same thing to get another call back.

Gloria Sligh | Oct 2, 2021

I been trying to call for 3 months cant get no answer and if you do get threw they tell you the same old lie that they putting in a help ticket, i cant pay any bills, its crazy, i dont know what to do..

Keenen Daye | Oct 2, 2021

You cannot tell me these people are not playing games. How is it that it takes longer than 2 weeks to verify a persons identity. Then if you're lucky to get someone on the phone, which is a job in itself; the talentless agents pretend as if they are your supervisor or some higher authority. Don't keep playing with me, I'll pull up. 😤

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