Is there pick-up or shuttle service from the airport?

Uber is your best bet.

Call the hotel directly CLT have made several changes while the construction is being conducted

I used Uber I don't believe the convention center has transportation to the airport

No, not to the airport. Only within 3 miles of the hotel.

You will have to call the Hilton. I don't know. I didn't use their shuttle or pick up services

You people ARE paying 235.00 dollar's at a hotel that houses rats up under ground if you think am lining go outside and sit for a while you will see them run off from the bottom of their Building it's disgusting, and the city doesn't care

Thanks all. I'll call the hotel or use an Uber. Much appreciated!