It may seem like the second floor, but its actually the 4th floor; Grand Canyon Concourse. Bay View Gifts (BVG) and Fantasia Gifts/Market are on that floor.
I don't recall seeing any shops on second floor, there are 3 on the 4th floor however. I don't seem to be able to post the image, but you can review the floor map of the Contemporary Resort on the Walt Disney World website. This is a link to the map I looked at myself: https://goo.gl/images/LHjoSv
I dont think there is any store on the second but the fourth floor has Fantasia Market and the contempo Cafe
One is Called Bayview Gifts and one is called Fantasia Market!
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