Also, how can I speak to his caseworker ? Can I come over to the shelter ?

Its correct confidentiality...butt..call and have him tell his worker they can meet with u..maybe yall all meet together ya know? Ur best bet is always call and contact them

They usually they're there in the mornings, but you have to know the name of the case worker from him as in some cases due to confidentiality they (the staff) would not help you out.

I don't see why not.