Department of Homeless Services

Category: Homeless shelter in New York

Address: 33 Beaver St, New York, NY 10004, USA

Phone: +12123618000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Danny Dominguez

Jul 12, 2022

Horrible experience, awful food, unprofessional and dissinformed staff, came for solutions came out a day later empty

Ant McCall

Jul 2, 2022

Not Much Info Given

Valerie Lynne

Apr 13, 2022

This number is non- responsive. Redirects you to 311

Hana Worku

Mar 18, 2022

I know it is a great miracle for the homeless to get sheltered. Even though there is a problem among the staff you don't need to mention it rather find a way to find a job and change your life. God bless America.

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Questions & Answers

I have lived in a shelter I notice that they tent to help the women who are on drugs breaking most of the rules more attention and help. Where the ones that complain about the things that are unfair they much rather mentally harass them.

Taisha Rhodes | Sep 19, 2019
Ifakanyinsola Ajewole | Sep 19, 2019

Yes and when they give attention to the ones doing the right thing it's only to criticize or discriminate.

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I need help as well. They help who they want. They ones who are working they harrassment and bullying as well as the mental abuse is very unerring. How do you get help to stop this behavior

liza c | Sep 19, 2019
Trixy Notaho (Ihaveaname) | Sep 19, 2019

Maybe all the clients can work together to get something done.

How to apply for city fepps voucher with path and get qualified for it

Elizabeth Rose | Sep 19, 2018
Kasema Shepherd | Sep 18, 2020

Yes please info

Could I donate toilet paper to you to give to a shelter in need? I bought thinking it was paper towels for my office.

Levi Medeiros Pinheiro | Sep 18, 2020
Eric W Hall | Sep 18, 2020

No. You should find a street homeless person to donate the toliet paper to.

Can the shelter force my daughter to work or go to program if she has SSI she has low muscle tone her legs hurt and she has back problems and mental problems

Dawn Sarmiento | Sep 19, 2019
Luis Ortiz | Sep 19, 2019

No the shelter cannot force your daughter to work or go to a program. She must provide proof of her SSI benefits and her physical and mental ailments in medical documentation from licensed physicians and psychologist/psychiatrists.

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Are outside contract security guards allow to check personnel items like wallets from a homeless person when in a shelter

felix b ortiz Sr | Sep 18, 2020
KISHA CHARLES | Sep 18, 2021

No they cannot, maybe the DHS POLICE, BUT NOT THE CONTRACTED GUARDS

So I been living in a shelter in Long island City I been asking to be placed to a shelter with kitchen because my mother has cancer she's always back and forth to and from the hospital she been the hospital for food poison they have all the papers

Steven Santiago | Sep 19, 2019
Ms Terrell Saidykhan | Sep 18, 2021

I pray you received the help you and your mom so desperately need.🙏🙏

I've contacted numerous associations and legal experts for help, according to DHS, no judges order over rules their decisions. What can we do to get justice here in NYC?

Shane Hodges | Sep 19, 2019
Trixy Notaho (Ihaveaname) | Sep 19, 2019

I'd like to know the answer to this as well. Maybe you could try suing them for money if they're violating a judge's order or your rights.

How can I get my Cityfeps approval letter?

Audrey Lane | Sep 19, 2019
Trixy Notaho (Ihaveaname) | Sep 19, 2019

Call 311. I had our LINC voucher mailed out in less than 10 minutes.

Their is a shelter called rose McCarthy and their entire staff is unprofessional and they dont help anyone seems like they take shelter money and do completely nothing for mothers and children they dont have a afterschool program broken computers

Shelleta Brathwaite | Sep 19, 2019
Miriam Torres | Sep 19, 2019

One can definitely come to their corporate offices at 33 beaver street and make a complaint

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I am in a family shelter with my daughter who is 18 and my domastic parther I get SSI my daughter gets SSI she has mental problems and physical problems the case worker said she has to work or go to a program she can't stay in shelter she gets SSI

Dawn Sarmiento | Sep 19, 2019
Robert Bowman | Sep 19, 2019

Get an attorney immediately

Can dhs place me in an all male shelter?

Kayvon Simpkins | Sep 19, 2018
Tahisha Salmon Lue-Hing | Sep 19, 2018

Yes. If you are a single Male applying for shelter support, you will be placed in a Single Mens facility. If you are a single Male with a child, you will be placed in a families with child facility.

There is a shelter 2291 3rd Avenue New York That I have been notified has no heat. My client has Called 311 with no assistance. Can you check this out and of course make sure all Shelters are provided the proper heat in these Conditions

Fran Katz | Sep 19, 2018
Jennifer O | Sep 19, 2018

I appreciate this and I can do my best.... I am also living in a shelter in Queens I can find out if there is a alternate number to call

Does any one know if DHS is open on weekends ?

Alba Cuevas | Sep 19, 2018
Samuel Grant | Sep 19, 2018

Afflec is open at Bellueve Hosp, but Dept of holmeless Services at 129 fulton St. Is not. Hours R 9 to 5pm Mon thru Fri n u must get thisr b 4 8am. To b seen.

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What supplies do the clients have rights to in order to secure their needs ai the shelter

Carrie Tucker | Jun 20, 2022
Kent Fountain | Jun 20, 2022

No

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How long does grass take to approve a housing package

Chelisse Fails | Feb 20, 2022
Patrick Joseph | Feb 20, 2022

Is this a joke a riddle?

Any ideas for shelters where a couple won't be separated? Tia

Devinicus | Jan 21, 2022
Travis Thomas | Jan 21, 2022

You will need to show proof of domestic partnership but could go to most adult family shelters

Do we get alternative meals At Acacia / Harry's Place ' Real Food!" Any alternative attitude s Agendas

Taiwan Turner | Dec 22, 2021
Travis Thomas | Dec 22, 2021

Is that a single site or fwc

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I’m 21 my boyfriends 25 would we be allowed to enter as a couple?

Kylie Ferrara | Oct 23, 2021
Jazz Romano | Oct 23, 2021

You would only be allowed to enter as a couple if there is a child under the age of 18 that will also be residing with you, or if you are pregnant. From there you guys will be placed in a family shelter. Otherwise DHS will separate you two and place you guys in a single men's and single women's shelter. Placement in a shelter is based on availability, and so if there is no child involved, this is the likely outcome. Please get in contact with PATH, located in the Bronx to discuss your rehousing options.

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The domestic violence shelter I’m in is extremely unprofessional. The Housing specialist doesn’t know nor doing anything. When asked for listing of new apartments he doesn’t have none. ALL THE TIME. The case worker is a dumb as the hosing special

Carina Bernard | Sep 18, 2021
Beast A | Sep 18, 2021

call 311 am supposed to been out and becauae of bad paper work they done am still here and i already have a vouchee but i went out and got my own apartment

How to report fraud in homeless shelter

tito loco | Sep 18, 2021
Rakesh Walter | Sep 18, 2021

Call 311 and they will provide guidance on how to proceed

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Do your take couple

linda farley | Sep 19, 2019
Luis Ortiz | Sep 19, 2019

Yes couples can seek housing at PATH, if someone is pregnant their intake will be done as Families with Children if not then as an Adult Family as long as both members are over 21.

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So my friend and his girlfriend was once accepted in AFIC couple shelter, it all went wrong when they got into a fight so it became dv it was pretty. So my question is ... Time has passed will they be allowed back ?

Unique McZeek | Sep 19, 2019
Trixy Notaho (Ihaveaname) | Sep 19, 2019

Wrong, they will be allowed into couple's housing but will be giving a future appointment time with NOVA.

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I Work in a COB in Far Rockaway and there are families who were in the shelter out here,and they were rushed into inadequate housing, knowing that the families has medical and other issues. What can we do to assist these families?

Robilon Pollard-Bucknor | Sep 19, 2019
Tahisha Salmon Lue-Hing | Sep 19, 2019

Home Base is a great resource to support families with linkages to appropriate services.

I need to return NC to get a duplicate CDL. Nothing is allowed on the phone or computer since 9/11. My wallet was stolen in the shelter. Can I get a pass to go. I don’t want my property packed up. I want to go to work

K Briggs | Sep 19, 2019
tamika jones | Sep 19, 2019

You need to take to the shelter staff and explain to them the situation and see of they will give you a pass. I hope it works out

Do I have to be miserable to be homeless. If not why I need a curfew.

Carnell Davis | Sep 19, 2019
Luis Ortiz | Sep 19, 2019

Hi Carnell, the curfew is intended to ensure that those who need a bed have a bed. If you or anyone you know is in shelter and work or have some other extenuating circumstance that would require them to be out beyond the curfew then they can communicate with their case manager and provide proof of that need. It's not perfect of course but the reality is that we have very limited space in shelter and we are trying to provide beds for over 60,000 New Yorkers in site need of housing.

Can I pick up rent checks ? What’s the timeframe on the rent checks?

The Simpson’s | Sep 19, 2019
Michele Williams | Sep 18, 2020

I've been waiting for close to two months waiting for checks from DHS to pay my new landlord. I have the SOTA program. Its all up to when the lazy and useless DHS workers feel like working on your case,

Implants, in both ears and were two heating aids.. Man ones due o excessive belongings will be thrown ou in trash or they will never tell u what they took to keep for themselves... M name is no o be mentioned..

Mary Ann Medinsky Dambrogio | Sep 19, 2019
Trixy Notaho (Ihaveaname) | Sep 19, 2019

Yup. Auburn place steals stuff when they pack people up.

Do the shelter have the right to log me out of the shelter even if I never left the shelter

Shakema Thwaites | Sep 19, 2019
tamika jones | Sep 19, 2019

If you didn't sign the log book daily, they will see it as a curfew violation. Ask to speak to your case manager and see if there is anything that can be done. Make sure, even if you stay in all day to come down and sign the log book

I need a temporary accomodatiin now in Bronx because my land Lord is renovating our apartment

Matthew Mbanaja | Sep 19, 2019
nereida santiago | Sep 19, 2019

Well you can go to path in the Bronx which is a family assessment center and they will place you in a shelter, submit proof of the work being done and that you will be able to return once the renovations are done.

Hi, I'm homeless but have managed to get a job in Brooklyn (mon-fri) 8-4. Is there a shelter i can go to just to showrr and sleep?

cheryl white | Sep 19, 2019
Lem Wiechels | Sep 19, 2019

Shower and sleep is the basic purpose of all shelters. There are a number of shelters in Brooklyn. But if you've never been in a NYC shelter before then you have to go through intake on 30th Street at 1st Avenue in Manhattan. It's the old Bellevue building. Ask them to assign you to a shelter in Brooklyn.

I need a weekend pass for prior engagement I had before entering the shelter how do I go about getting a pass

Michelle John | Sep 19, 2019
Vicki morales | Sep 19, 2019

You can ask tge case worker if its less than 48 hours you should be ok

If a client is has section 8 in another State and rent is being paid in that State , but they are currently residing in a NYC shelter is that considered fraud.

Belinda Lynn Simmons | Sep 19, 2018
Tahisha Salmon Lue-Hing | Sep 19, 2018

The person is sitting in shelter unnecessarily as they have a way to pay for housing. This person is to call and have their section 8 transferred to NYC. It can then be used to obtain an apt.

If a homeless person wanted to move to NYC for a fresh new start. Where would be the first place he should go for shelter assistance?

Juarez Scott | Sep 19, 2018
Gloria James | Sep 19, 2019

You have to go to an intake shelter

There is space in the sheltes for a married couple.

Keila Cotto | Sep 19, 2018
Hissel Molina | Sep 19, 2018

Not only if they have children together. If they are not separated.

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