Paypal is locking people out of there account and slowly taking money from people. They did not provide a reason for this locking my account but is not letting me access my money. Anyone else having this problem/scam?

Jaiceon King | Sep 8, 2019 | Category: Corporate office in San Jose, California

PayPal Headquarters - All questions

Address: 2211 N First St, San Jose, CA 95131, USA

Ibrahim El Helw | Sep 7, 2021

This is incredible! They locked my account too and I sent emails and messages s through the website, proved that all my money was on PayPal and I have to pay things right now or I’m losing my apartment, school, visa status.... and absolutely no answer! No one is answering the phone neither nowadays! I have been calling for 3 days no answer! Is there some employees working at their office in San Jose during the pandemic? I live in Los Angeles but if I don’t get an answer from them now, I will drive to San Jose and protest in front of their building until I get my money back!

Robert Ramoneda | Sep 7, 2020

My account is locked for no known reason "Their words". I've been on the phone with them every day for a week, with no resolve. They continue to tell me they will resolve it, check back tomorrow. Then today they said they could not remove the block, that I should consider leaving the money in my PayPal account. They suggested I try moving the money by paying someone I trust. What kind of corporation operates like this. It's been 28 days waiting to access my money. I'm having to pay for inventory, shipping and other expenses out of pocket while PayPal holds my money. Ebay is getting paid, just not me. Seems a little suspicious.

Brad Brklach | Sep 8, 2019

Yes I was scammed $94.99

Jean Wishes | Sep 7, 2020

Same here. I received an email last night saying that my account has been closed due to security issues. I checked my account and there is no fraud activity at all. I leave and comment on there FB and redirected to the chat boot. If they can't resolve this, next step is I will go to their office and file a complain. Glad I'm just 10 mins away.

Yudier Paneque | Sep 7, 2020

I have a ebay store and they do not let me use mu money is on limitations worst company to ever exist

JB Dills | Sep 8, 2019

Yes, they are allowing me to put money into my account but have been locked it

Karin Leboki | Sep 7, 2021

Yes, I was charged $99.00 for something I had not purchased. I was never sent anything either. so they never take the $99.00 but call it a -$99.00 so they send it to collections, shut down my account and I have zero access. I call get put on hold and then nothing. I get a call back, they transfer me and nothing. No way to contact a person. PayPal was suppose to protect their users. That was the only reason I chose to use them. Total BS and still no help or response.

michael Wilson | Sep 8, 2019

They didn't lock me out but they won't let me put money in my account, until I give them my SSN and ID card.

Pramod Kushwaha | Jan 10, 2022

Paypal Customer Care No..87..87..72..68..08.. Call Now

Joe | Sep 7, 2021

Don't use paypal, they dont care about you, only your money, they dont even care about your honest opinion on their customer survey, if they dont like your answers they wont even submit your customer survey. I never receive my verification code from paypal, so i cannot access my account, there is no customer service and no other way for me to get my money out. I have filed a complaint with the FTC. I strongly suggest to not use paypal for your business, because it happened to me and many others from what i can read here and on their help center, paypal does not care about their customers, they never reply and they don't bother on helping any one of their customers.

JC B | Sep 7, 2020

I think i am not alone of having his money locked in Paypal Account for no reason given. they just explain to release the amount in 180 days. They still do these kind of behaviors because people still use ebay. I have written a complain to the Luxembourg regulator but soon also the general Attorney of California.

Alex Symington | Sep 7, 2020

Going threw it now.. locked out and denied access and is given a run around.. 5 days with no money

Steve Ferrill | Sep 7, 2020

I have just recently had the same experience with this company and no reasonable explanation as to why, but that some how I violated the Acceptable Use Policy, which I have reviewed and see no reason for their decision. They are holding my funds hostage as well as the other cards on the account.

9Wives 1King 3Kingdoms | Sep 7, 2020

Same problem happened to me three days ago. The lock my account without any explanation and I cannot access to my money. Now they’re holding my money, me and my buyers hostage. What kind of corruption company is this? Same goes with eBay. They love our money, but when we asked them to contact PayPal, they turned deaf ears and blind eyes.

Mauser Guy | Sep 7, 2020

Yep, and other issues. Their marketing department sent a fake card in place of the card that I was supposed to get on the same day I was supposed to receive the real card. Now they’re trying to double charge me for having a second card. They’ve canceled my real card, blocking me from taking my money out and won’t let me escalate the claim. Anyone remember the Eminem and Dr Dre song?

Anados Defered | Sep 8, 2019

No.

Robbin Bender | Aug 8, 2022

same here

AndreaLuise Candido | Jul 9, 2022

i donT use Ebay any more and ThaT many years afTer a problem wiTh 1 Nokia Handy i sTopped using Ebay was no havenT buye The priv seller was no fair man no fair deal much in Ebay IdenTiTyTheft ... rughT

Michael Brown | Apr 10, 2022

Hackers got into my PayPal account and sent 62 unauthorized transactions totaling $5,217.02 from 2 separate checking accounts linked to the account. The banks refunded the transactions. I never send money to anyone, I use PayPal to pay for car parts on Ebay, that's it. Anyone can tell that the transactions were fraud just by looking at the names and fake email addresses. PayPal is denying my claims and is accessing my bank accounts trying to get the money again. I have had to get a lawyer to get this nightmare to stop. I will never, ever again use PayPal. This is the most corrupt, unethical organization I have ever dealt with.

Doris Evans | Feb 9, 2022

PayPal just stole $900.00 from me so I reported PayPal to the Federal Trade Commission, to the Attorney General in my state and to the BBB, PayPal have thousands of complaints on BBB and complains on Facebook people are saying how PayPal stole their money and I will be reporting PayPal to other federal agencies.

Frans Claudette | Feb 9, 2022

Do you have a paypal email address so that I don't need to do international calls because charges are too expensive. I also do have an issue with my paypal account. I am from Philippines and I cannot access to may paypal account, I do not know whats wrong, but it say that "sorry we couldn't confirm its you". How come this is happening, I was just using my paypal account using my mobile phone then when I tried to logout and log into my laptop suddenly I cannot open my account anymore. Help me fix this issue, I still have my money there that urgently need to be transferred. You have to pay attention with this kind of issues. Anyone we can speak regarding this matter? You might want to provide an email address so we could easily email you our concerns. Notice me please, this is urgent. Thank you and God bless

Jameela Toups | Feb 9, 2022

I was calling PayPal for the same reasons. Every time I bought up the FEDERAL lawsuit against them for illegally freezing personal property and also violating the RICO laws they would disconnect the call. Or tell me I wasn’t respectful to them. WHAT?! Those poor stupid reps.

Karen Berry | Oct 12, 2021

They limited my account after a vendor shipped what I ordered to an old address. I moved two years ago and she has shipped to me here three times since I moved. I changed my address with paypal after I moved. They are protecting the vendor even though I proved she shipped it to an old address and her invoice didnt show a physical address to ship to. So I went to my bank. I live in Texas and according to Texas banking laws my bank has the right to reverse the charges or as paypal calls it a "chargeback". So they limited my account and are insisting I send them a copy of my bank statement, photo ID, change my password and my security questions. They lied to me and told me its a banking law and they have no choice. Mind you i sent them screen shots of everything I needed to back up my position. During all this I had someone send me a payment for something I sold her and they are keeping the money from me. I also cant remove cards or bank accounts from my wallet because Im limited.

Eric Allen | Sep 7, 2021

I made purchase a alkaline water machine for great deal for $99 and then never recieved after confirm it was delivered. I found the address it was send to and they get the paint spray machines. If they live close, only god know what I am going to do to them!!!🤬

Cat | Sep 7, 2021

Me, as well. Thinking about getting a class action lawsuit started.They have never told me what they think it is I've done. I've had four Representatives tell me they see nothing wrong with my account. I said they don't see anything because I did nothing wrong!

Joshua Barbeau | Sep 7, 2021

Same problem. And their beligerent client reps accuse me of lying because their "infallible" computers tell them I must be wrong. We should all get together and file a class-action lawsuit.

Robert Bruce | Sep 7, 2021

Yes, me!

tracy lujan | Sep 7, 2021

Samething to me. I have reported to the FCC and BBB

Jonathan Gaspar | Sep 7, 2021

My account was completely liquidated and they cant give me a specific reason as to why. Is there a class action lawsuit I can join?

G Love | Sep 7, 2021

I just had a guy Win my auction, sent his money and now I can't even retrieve without email verification. Went to verify my email with PayPal, was redirected to the contact number, none of which would answer any of my calls. I'm about to call San Jose police and have a unit sent over there.

Nero Aintplayin | Sep 7, 2021

Did anyone else get told to go and buy gift cards to transfer the money out of account by the operator? Seems illegal because why should I take money out of my card to put on another cards? When they haven't never told me what I allegedly did wrong for them to freeze my account? And now all this verify stuff but where were they when I filed complaint against seller for fraudulent business. I never got refunded and they didn't let me stop the payment told me wait.

Shrene Hardig | Sep 7, 2020

Yes me, I'm trying to send money to a friend of mine but they reversed the money back, I called PayPal but it's a machine talking. You need to get something done about this

Susanne Kennedy | Sep 7, 2020

the website is no longer available for me to track my purchase. and no response to my last email. total rip off???

Kenny Heck | Sep 7, 2020

Yep bought a drone. USPS says its a legitimate tracking # but get no emails back from company. Its been 2months and I feel ripped off.

Mz T | Sep 7, 2020

PayPal took my refunds from me saying I owed them. How is that possible when it's my money paying for orders.

Jesse Arce | Sep 7, 2020

Yes they just locked me out of my account and told me all my information was valid to get into my account only to tell me after that it was incorrect and that my account was locked ??.. Are you f'ing kidding me ? People have been telling this about PayPal and now it's happened to me !!!... Everyone Find Another Service ASAP....

Jashante Edwards | Sep 7, 2020

Yes ,

Add Answer

Thanks! Your answer is awaiting moderation.

Other Questions

Trending Places