My wife was refused a free tire rotation at the PepBoys store in Matthews, NC. The PepBoys representative indicated that tire rotation were only free on tires purchased from Pepboys. What is PepBoys definition of "all customers"? PepBoys web page

Michael Henderson | Sep 6, 2019 | Category: Tire shop in Matthews, North Carolina

Pep Boys - All questions

Address: 9415 E Independence Blvd, Matthews, NC 28105, USA

Jack Pressley | Sep 6, 2019

The dictionary defines a customer as one who has given patronage

Arturo Montenora | Sep 6, 2019

That's news to me?, so only if you purchase tires are you eligible a rotation. I would call the mgr, and ask they are a pretty good business and should accommodate. Let me know

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