Cycle Gear

Category: Motorcycle shop

Address: 11328 E Independence Blvd, Matthews, NC 28105, USA

Phone: +17048460440

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 9AM–6PM

Reviews

Kathryn Totherow

Aug 5, 2022

Came into the Matthew NC store to purchase my very first helmet! The young man that helped me was patient and kind! This store did not have the helmet I choose in my size. He called another store that had my size & had it sent to his store. When I came to pick it up, he had me try it on before I left. Then he invited me to come back for a night of music there. Excellent customer service!! Above n beyond!!

Justin W. Baker

Jul 28, 2022

Plenty of customer service and helpful insightful staff. Knowledgeable and courteous. This is my go to spot in the area for all things for motorcycles other than the HD dealership. Definitely much better prices here. Good quality gear as well.

knats1

May 24, 2022

Everyone there has always been pretty cool and good for a conversation. They also let you browse without harassing you if that’s your thing. I’ve been going to Matthews Cycle Gear for 5 years and store is always clean and stock is decent although if they don’t have they can get it. Shout out to Nate for always being helpful and knowledgeable. Shout to Will for helping me out when picking up a lid yesterday (5/23). These guys ride and enjoy what they do.

John Marin

Mar 26, 2022

Good place to go to if you want to see merchandise and to try on. Do your research before going here. Not a good place if you want to ask questions or seek advice.. etc. I was trying to find a helmet and jacket for myself and was being helped by a sales person. The sales person told me that he needed to step away and that he would return to help me. He never returned. He disappeared from the sales floor . I then went to look at jackets. I tried on several on my own and was able to select one without others asking if I had questions or if someone was helping me. The prices were competitive and I liked the jacket so I bought it. I would have bought a helmet too… but had to go elsewhere to buy it.

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Questions & Answers

Is there a loyalty program?

Cycle Gear | Oct 10, 2021
Beatrice Onyando | Oct 10, 2021

Yes but its paid for. Not worth it if you will be shopping only a few times in the year

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How can I check if a product is in stock?

Cycle Gear | Oct 10, 2021
Cycle Gear | Oct 10, 2021

Call your local Cycle Gear store. Or head to the website and click "Stores" at the top. Search for your store and click "Set as My Store" button. When you look at a product's page you can see if it is available at your local store.

Is this location hiring?

Cycle Gear | Oct 10, 2021
Cycle Gear | Oct 10, 2021

Check out the careers page on the website. If you go into the store they'll probably tell you the same thing so you can apply right on the online site.

Can I return my online purchase in store?

Cycle Gear | Oct 10, 2021
Cycle Gear | Oct 10, 2021

Yup, they’ll accept returns for online orders as long as you are returning the items within 90 days of receipt and it's in new unused condition with all the original tags and packaging. Make sure you have your order number on hand.

What payment types are accepted?

Cycle Gear | Oct 10, 2021
Cycle Gear | Oct 10, 2021

Cash and all the major credit cards are accepted at stores. You may also be eligible for financing through Sunbit.

Does this location offer helmet fittings?

Cycle Gear | Oct 10, 2021
Cycle Gear | Oct 10, 2021

Yup, someone working there should be able to help you find a helmet that fits well.

still waiting on my order how many days does it take

Furnie Gibson | Sep 5, 2021
Seterria Hoover | Sep 5, 2021

Usually between 7-14 days

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
Robert Honeycutt | Sep 5, 2021

My salesman wore a mask.

Do you guys sell used dirtbike gear?

Aidan Marshall | Sep 6, 2019
Todd Mohler | Sep 6, 2019

No

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I looking for 130/70/18 tire Do you guys got it ??

jose vazquez | Sep 6, 2018
rick mathews | Sep 6, 2018

Us give-em a call

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I need to exchange a item but don't have my recipt....just need bigger size

Charles Dembby | Sep 6, 2018
spartan grunt | Sep 6, 2018

As long as it's just an exchange, and the item being returned isn't damaged it shouldn't be a problem.

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