Pep Boys

Category: Tire shop in Matthews, North Carolina

Address: 9415 E Independence Blvd, Matthews, NC 28105, USA

Phone: +17048455980

Opening hours

Sunday: 9AM–6PM

Monday: 7:30AM–7PM

Tuesday: 7:30AM–7PM

Wednesday: 7:30AM–7PM

Thursday: 7:30AM–7PM

Friday: 7:30AM–7PM

Saturday: 7:30AM–7PM

Reviews

AverageStatus

May 22, 2022

DONT WASTE YOUR TIME OR MONEY. Made an appointment to get my vehicle inspected. I showed up for them to tell me on the spot that they wouldn't be able to do the inspection. I had failed before which I understood because my check engine light was on. I repaired the issue and all they had to do was look at the light and see it wasn't on but they instead couldn't make the appointment AND let me drive 30 minutes to their shop just to tell me. Absolutely useless company. The best thing for them would be to go under. There's MANY more shops that do everything they do better. I'll never go to them again and I HIGHLY suggest you don't either.

Christopher Pollitz

May 17, 2022

I had a great experience at this location today. Daniel went above and beyond to assist me. It's so rare to find the great service I received here today anymore. From the initial contact until I drove off, he made sure I was well informed and satisfied. I definitely recommend this Pep Boys.

Jonathan Loughrey

Mar 7, 2022

Good experience. Staff is helpful and pleasant to work with. Tires are great and run smoothly. Only issue I have is the edge of my rims were filthy from the tire lube they use. Would have been a 5 star if they wiped down my rims.

Coronda Turner

Dec 19, 2021

The price to change my rear brake pads and rooters for my 2017 Volvo was very reasonable!!! I checked with 4 other places and the price ranged from $460 to $546. When I called Pep boys and was quoted I did not waste any time going there.

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Questions & Answers

very bad experience with this store. I booked the appt a week back for oil change. I have been told when visit the store that there are too many appts and he can't handle. The guy is not curtosious enough and looks very frustrating. Very badfeeling.

Sreenivasulu Jadapalli | Sep 5, 2021
Michelle Harper | Sep 5, 2021

The same thing happened to me last week. I made an appointment online, drove all the way over there and then they told me that they couldn't handle my appointment and to reschedule/come back. What's the point then?? Smh.. I won't be back.

Is this store still open?

Pep Boys | Sep 5, 2021
Pep Boys | Sep 5, 2021

Yes, it’s a Pep Boys Tire and Service Center with mechanics for your car but you can’t just buy parts or products for self-service here.

Is this store closing?

Pep Boys | Sep 5, 2021
Pep Boys | Sep 5, 2021

It’s not closing. It is open for an oil change, repairs and for new tires but you can’t buy parts or products directly for self-service.

If they do not have the parts then cancel the appointment. You know what I am coming for

Joseph Lee | Sep 6, 2019
Hiawatha Withers | Sep 6, 2019

Call ahead to speak with manger an or leave a message for what your desire is

How long is the warranty on a alternator

Tom Bond | Sep 6, 2019
Preston Dabney | Sep 6, 2019

Depends on which one you purchase.

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Beware of purchases from this store and triple check warranties. Once you leave their store they either don't honor it or give you the run around. So no need to give them a phone number or any other personal info.

Jack Savage | Sep 6, 2019
Richard Saia | Sep 6, 2019

The phone number is given to identify your account along with vehicles history . Have been a pepboys customer for many years ,always treated me fairly and always true to their warranty.

Do tall installation of car radios here

Heath Gibson | Sep 6, 2018
St B | Sep 6, 2018

Not 100% sure on radio installations, but I know Best Buy at Concord Mills does.

Do you repair tires that have a nail puncture

Leo Wolf | Sep 6, 2018
Steven H. | Sep 6, 2018

SLIME Deluxe Repair Kit for $5.88 at Walmart should do the trick.

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