I am in the same situation! I will never use Hertz again. No matter what number you call you are guaranteed to be directed to the website or stuck in an automated phone loop. Just go out of business already if this is the best level of service you can provide! We had a 12:00 reservation and got there and the place was closed!!!! Why let a customer book a 12:00 rental for Saturday when u close at noon on Saturday!!
I will never use Hertz again. Had a emergency question and no matter what extension I dial I was directed to a web site or another loop hole. The worst customer service ever!
I have a person dropping off a rental at TPA. Can I pick this person up at the Hertz rental site?
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