I am a member, do I need to make an appointment if all I want to do is go to the gift store for Christmas presents?

Yes..make reservations

Ween end morning hours are super crowded. Afternoon is the best time. To avoid crowd.

I went two weeks ago, we went around noon and waited maybe ten minutes to get in.

I would say go early as they make everyone wait in line unfortunately, members might get in faster but I had tickets to get in and had to wait 45 mins this was around 1pm.