Its very busy lately. If you cant get it sorted out online, call. When my family and i went we had to call to move the ticket date back a day due to traffic while traveling and they were incredibly helpful and friendly. Got us sorted out in just a couple minutes.
It is better to buy 2 day or one day in advance. Or call the place
I had that same thing happened. It sold out pretty fast. The place was packed. People were lining up outside trying to get in even though it was already 5pm
Maybe I was able to call and they were able to help me over the phone quite easily
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